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Phil

Phil

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Phil
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  • Hi, All options for portfolio order are placed in Betheme -> Theme options -> Blog -> Portfolio. https://forum.muffingroup.com/betheme/uploads/258/VLY8WUEMW2HZ.png Also, there is no option to have second-level filters for sub-categories. B…
  • Hi, Do you have the newest version of Betheme installed? If not, please update it. Also, please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. …
  • Hi, Please switch to another theme like Twenty Twenty-Four, and check if the same thing happens there: Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • The ID field is not an appropriate field for data-mfnpopup. You should use the text element in the Slider and do it exactly as shown in the Video tutorial. https://forum.muffingroup.com/betheme/uploads/999/MMEP31PH53AX.png Best regards
  • Oh sorry, I did not notice that you refer to the header from theme options. There is no option for that, and you can achieve this only with the header builder. Best regards
  • Still did not receive anything from the person who manages the mailbox. Did you get any response from us? Are you sure that you attached all the information? Best regards
  • Sorry, but I quite do not understand. Can you explain that in more details, please? Thanks
  • Hi, Please go to Betheme -> Theme options -> Shop -> General, and disable the Custom Variation Swatches option. https://forum.muffingroup.com/betheme/uploads/141/RARXJI9KFAS0.png Then check if the problem persists. Moreover, ensure that you…
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
  • Sorry, we forgot to change the user language. https://forum.muffingroup.com/betheme/uploads/877/FVIUMNVXW226.png Now, it should be correct. Best regards
  • Hi, It is not really a Betheme-related question. I can only suggest checking tutorials on the internet, like this one: https://www.youtube.com/watch?v=bOXDOxrzoDQ Best regards
  • Check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-add-wpml-language-switcher/ Best regards
  • Hi @haveabyte, Thank you for your message. We have this topic on our feature request list, and we will surely take this into account. Best regards
  • Sorry, you sent your message beyond my working hours, and I could not check that. I have switched to another theme (Twenty Twenty-Two), and the same thing happens there: https://forum.muffingroup.com/betheme/uploads/518/BEUXWDCXUNPM.png https://foru…
  • You are welcome. ? Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this does not help, please send us the WordPress dashboard and FTP access priva…
  • Hi, You must add class to a link and appropriate data attribute. See the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Best regards
  • In the post, you build only post content (an element I pointed out in my screenshot above), which does not display the template in the post edition. However, the template is working, and when you publish the post, the layout of the template will be …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • 1) I have saved the English footer template, and everything seems to work. 2) Can you please attach a screenshot showing which entries you refer to? Thanks
  • 1) In the Button settings, you must change the Functional button to Open popup and put the Popup ID in the appropriate field. https://forum.muffingroup.com/betheme/uploads/367/7CIP9VTOFB3Q.png 2) Open menu options, and in Style -> Animation, set …
  • You would have to modify the files (in which we do not provide support) to add a button there, so creating a template is a simpler way to achieve that. Best regards
  • Sorry, but I have not received any message from you yet. Are you sure that you attached all the required information (link to forum discussion, WP dashboard access, FTP access)? Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please do not share your license key publicly on the forum, as others can see them. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been r…
  • Hi, First, check if the same thing happens with another theme by switching to Twenty Twenty-Four, for example. If the problem persists with another theme, you must contact Elementor support instead. If it does not persist, I will ask you to send das…
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