Phil
Phil
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- Phil
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Comments
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It seems that you have some caching enabled on your server. Please disable it, and check if the problem persists. If it will not help, please let me know and I will recheck that, but you must keep caching disabled. Best regards
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Are you sure that you disabled the server cache? I checked changing the slide and text on your home page, and changes are visible only for logged users. https://forum.muffingroup.com/betheme/uploads/166/E3PMGFAJ0V5B.png https://forum.muffingroup.com…
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Hi, Did you check the XHR in the JS console as the error message says? Can you attach a screenshot/s showing that, please? Thanks
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Hi, It is because WordPress and our CSS styles do not get along with custom header templates. When we tried to correct that, one fix led to another bug. We decided that it is so irrelevant and time-consuming that we must leave it as it is. Best reg…
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Hi, Can you change the language to English and send screenshots of them again, please? Unfortunately, I do not understand what they say. In the meantime, you can disable all of the plugins to see if none of them is the root cause. Best regards
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Hi, You can limit posts per page for the main blog page and blog archives in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/619/9KFEKNYVBB0F.png Best regards
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Hi, There is a Custom CSS added to your website that hides the title and post meta. https://forum.muffingroup.com/betheme/uploads/321/OHRGODR8IW02.png You should find it in Appearance -> Customize. Best regards
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Hi, Please see the following links: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ If this does not help you, please explain in more detail what you are ta…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We did not test this plugin with our theme and we do not support it, so we cannot tell what might go wrong. Anyway, it's good to see that you handled it. Best regards
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Hi, 1) I have passed it to the dev team, and we will discuss adding a custom width for each breakpoint. For now, as a workaround, you can use offset to decrease the popup size. https://forum.muffingroup.com/betheme/uploads/831/8OY64HFFBI2L.png 2) Th…
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Hello, The license is assigned to a domain, and since the default WordPress multisite operates within a single domain, there shouldn’t be any issues. The problem may arise when you use a multi-domain multisite, which is created using external plugin…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hi, It seems to be an issue related to your server. Please contact your hosting provider and ask about this issue. Best regards
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HI, Can you show me where and how you are putting this code to your website, please? Thanks
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Hi, This plugin is not on list of plugins we do not support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility In that case you should contact the plugin author instead. Best regards
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Hi, 1) You must use the Responsive Visibility options. See the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ 2) Open the Style tab of the button options, and adjust its size there. Best r…
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We have discussed it with the team many times and thought about different approaches to this matter, but it implies way too many complications, so unfortunately it is not possible. Best regards
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Hey, We have not experienced anything like this in our environments. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will…
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Hi, Please see the following topic: https://wordpress.org/support/topic/update-failed-could-not-create-the-upgrade-temp-backup-directory/ Try the steps mentioned there, and check if the problem persists. Let me know about the results. Thanks
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Hi, 1) The arrows at the top are for navigating between posts. They can be enabled/disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/758/84SGZEFGQSU3.png If you use a hea…
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We do not have a guide for that specific situation, but basically, it is just installing a new theme and adjusting its settings. If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentatio…
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JavaScript was causing this. We have corrected it on your website, and this fix will also be implemented in an upcoming update. Best regards
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ModSecurity on your server causes it. Please disable it (or ask your server administrator to do that), and check if the problem persists. Best regards
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Hi, Are you using header styles from theme options? If yes, please go to Betheme -> Theme options -> Header & Subheader -> Header, and check the Full Width option. https://forum.muffingroup.com/betheme/uploads/947/QPP639WV4HWD.png Best …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, These are two completely different builders with different structures. There is no option or tool to convert one to another, and the only way is to recreate the page from scratch. Best regards
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Sorry, but I received a notification that this user is not registered on your website. https://forum.muffingroup.com/betheme/uploads/780/K33HN9RNDS68.png Are you sure that what you sent is correct? FTP works correctly. Best regards
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For some reason, you set up z-index to this section to -1: https://forum.muffingroup.com/betheme/uploads/858/AHUT2WQGT630.png That is why you cannot access the section through the preview. I did not want to change it because maybe you need this sect…