Phil
Phil
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- Phil
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Comments
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Hi, You are assigning background-position to but did not assign the background image. The design you try to achieve can be done within Advanced tab without need of writing any CSS. https://forum.muffingroup.com/betheme/uploads/885/06P4CNWV2ODE.png h…
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Hello, 1) All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme…
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Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and ensure you have BeBuilder visibility set to your role. https://forum.muffingroup.com/betheme/uploads/221/NV6PM22JWQBF.png If this will not help, disable all of the plugin…
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I did not touch your content, unassigned the Slider, and assigned it again. I noticed an HTML error on your home page but could not locate the root cause of it. There might be some unclosed HTML tag on that page, messing everything in BeBuilder. I …
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Hi, Please go to WooCommerce -> Settings -> Products, disable the AJAX option and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/172/4BXU9JZ9UG7J.png Best regards
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Hi, Please see the following article: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ Thanks
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You must edit the single product template. Go to the Templates tab, open a single product template, and there you will find this element. https://forum.muffingroup.com/betheme/uploads/099/UVW92TGAFWDT.png Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Also, I noticed HTML errors on your website. Here is an example: https://forum.muf…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You can hide it by adding # in the Image input field in Betheme -> Theme options -> GDPR & Cookies -> General. https://forum.muffingroup.com/betheme/uploads/403/NAX30DJ6D8JH.png To make it more narrow you need to manipulate px values fr…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please switch to another theme, like Twenty Twenty-Three, and check if the same thing happens then. when you do that, please let me know about the results. Best regards
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Hi, Where are you changing this border? Can you attach another screenshot showing the whole BeBuilder panel, please? Also, did you try disabling your plugins, especially the caching ones? If not, please do that and check if none of them causes this …
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Hi, The intro header is built into the post template hardcoded in theme files, and it is not editable through the templates tab. If you want to create a custom post display, you must create a new template and assign it to your posts. Best regards
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I received your message, but the account you sent access to has limited rights. Please update this user privileges to have admin rights. Thanks
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Hi, Sure, you can use Elementor with our theme. We support this plugin, and almost every pre-built website is created in two versions: BeBuilder and Elementor. However, there is no option to convert content from Elementor to BeBuilder. They are diff…
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Hi, Please go to Betheme -> Theme options -> Responsive -> Header, set the Subheader padding to e.g. 30px, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/360/164E1EW4002K.png Best regards
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Great to hear that. Please let me know if there is anything else I can help you with. Best regards
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You must edit the Header template, open the menu element options, and under the Style tab you can find the Animation subtab, and adjust the color. https://forum.muffingroup.com/betheme/uploads/909/NS9DS09OAJP1.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inform…
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Hi, The page or post title is displayed in the Subheader. You can find options for it in Betheme -> Theme options -> Header & Subheader. You can also find there an option to disable it, and then you can build the subheader with dynamic dat…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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I received your second message, but the FTP does not work, unfortunately. https://forum.muffingroup.com/betheme/uploads/628/MB7L2N0R0U4T.png Please resend it and ensure that the login credentials are correct. Thanks
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Hi, I received your private message, but currently, you have another theme active, and the inactive version of Betheme is ancient: https://forum.muffingroup.com/betheme/uploads/590/BT3BD9K1OA88.png Moreover, you do not have WP up-to-date. Please pro…
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If I will get a solution for that before an update, I will let you know. Best regards
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Thanks for the information and for letting me know what was the problem. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…