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Phil

Phil

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Phil
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  • Hi, Are you using the Heade Builder? If yes, then you can use the Sidebar Menu Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
  • Use this instead: #Action_bar .mail a{  color: #fff!important; } Best regards
  • Hi, What Albert meant is an option at the bottom of Advanced Settings to disable WordPress Editor. https://forum.muffingroup.com/betheme/uploads/135/6APM8E75UJ9D.png Best regards
  • Before we start investigating this, I need you to disable all cache on your website to check the root cause efficiently. Anyway, with three levels of cache, it all might be caused because of it. Best regards
  • I have downloaded a slider from the Barbeque pre-built website, and it works correctly. Where did you get the rest of the sliders from? If these sliders do not come from our demos and they use features from the premium Slider Revolution, then the be…
  • No, it is the one I have sent a link to in my previous message. https://forum.muffingroup.com/betheme/uploads/927/GAI5FY7CMX87.png Best regards
  • Sorry, I forgot to ask for the license key. Can you send it as well, please? Also, FTP credentials do not work. Can you double-check them, please? Thanks
  • Hello, Please turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the r…
  • Hi, Please open WPBakery settings and check if you do not have Blank Page layout enabled. https://forum.muffingroup.com/betheme/uploads/052/1B4JCFY25HF6.png It should be set to Theme Layout. Best regards
  • Hi, As I can see, you are using Elementor, so you should contact Elementor support instead, as it is not our builder. Best regards
  • It seems that the pre-built website used is the following: https://themes.muffingroup.com/be/media/. However, as I can see, you can access the WP dashboard. In that case, you can use the Duplicator plugin to do a migration. https://wordpress.org/plu…
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
  • Please turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the problem persists. Thanks
  • Try the following CSS code instead: .woocommerce select:focus{  color: #000!important; } Best regards
  • To clarify. Do you refer to the cache option in theme options or to the varnish cache? At the beginning, you mentioned the one from theme options and now you talk about the varnish, and I want to miss the confusion. Best regards
  • Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, It is a WooCommerce feature, so you should contact the WooCommerce support with your question. Best regards
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
  • If this happens again, try to memorize your steps, and let me know how to replicate this issue. It might also be related to the cache, so if you have any plugin or tool enabled on the server, you might refresh it. Best regards
  • Hi, It is an Action Bar. You can disable it in Betheme -> Theme options -> Menu & Action Bar, and uncheck the Show above the header option. https://forum.muffingroup.com/betheme/uploads/197/XPJ203THGUAH.png Best regards
  • You have many unclosed tags on that page: https://forum.muffingroup.com/betheme/uploads/971/DH6R0U2HB6DN.png You should correct all unclosed/misplaced HTML tags. However, because of that, this page might be not fixable, and you might have to recreat…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Can you attach a screenshot showing what you refer to, please? Thanks
  • Try the following: Open BeBuilder, go to builder settings, change the Column text editor (to another one than you have currently), and switch it back to the previous setting. https://forum.muffingroup.com/betheme/uploads/514/E4O8HIEU6XX3.png Best re…
  • Hi, Please go to Betheme -> System status, and check if your server meets theme requirements. If not, please contact the hosting provider and ask to correct that. If not, please disable all of the plugins, and try again. Best regards
  • Hi, Did you not receive the following notice?: https://forum.muffingroup.com/betheme/uploads/460/RFNS0CHJNJEV.png Can you attach the link to your website, please? Best regards
  • Sorry, but the login credentials you have sent do not work. Please resend them and ensure that they are correct. Thanks
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