Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,003
- Last Active
- Roles
- Moderator
Comments
-
Remove "home" from the URL, and it should work fine. Like this: https://www.sarahkessler.de/#angebot-desktop Best regards
-
It might be done with some file customization, but we do not provide help with modifying the files, so regarding this you should contact your web developer. Best regards
-
Hi, Do you have a Wordfence plugin installed by chance? If yes, please see the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ If you do not have this plugin, can you tell me what version of Betheme yo…
-
Hi, The filters option should be there, but there is some issue that prevents showing an option for that. We will take a look at this issue. Now, to show it, open the pagination option, switch to Yes, and back to No. Then the Filters option will app…
-
Hi, In recent updates, we introduced a new breakpoint (Laptop). It works below 1440px width, and you can adjust the display for tablet landscape with it. If you do not see this breakpoint, update your theme to the newest version. Best regards
-
Hi, I have contacted the dev team regarding this, and we will correct this in the upcoming updates. Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
-
We have corrected it, but you must create the header translations on your website again. Best regards
-
Hey, This could mean your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. If…
-
There was a bug in the theme files responsible for that functionality. However, we will implement this fix in the next update, so you do not have to worry about it. Best regards
-
Hi, Your website has coming soon enabled. Can you disable it for a while and attach screenshots showing what you refer to, please? Thanks
-
Hi, Can you attach a screenshot showing what you refer to exactly, please? Please also attach a link to your website. Thanks
-
We have corrected it on your website. Please check it out. Best regards
-
No, filters will not disappear: https://forum.muffingroup.com/betheme/uploads/224/JSBUB5KQ42WO.png But you must have jQuery filtering disabled in Theme options -> Blog & Portfolio -> Portfolio because the description will not be displayed …
-
Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Plea…
-
Hi, You need to make the changes in Betheme -> Theme options. Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
-
Hi, There is no option for that at the moment. If you attach a link to your website I can help you prepare a custom CSS that will do that. Best regards
-
Hi, Please follow the steps from the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ https://forum.muffingroup.com/betheme/uploads/630/RRY6G7IBJSS0.png Best regards
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
-
Hi, I have passed it to the dev team and we will take a look at this problem. Best regards
-
Hi, On the demo site, it happens only when scaling the browser width down, but the layout is correct after reloading. On your website, there is too much content on the left wrap in comparison to the right one on some resolutions and sticky option br…
-
For the headers that come from the theme options, all modifications have to be done in the theme options, and for header templates in the Header Builder. If you want to take a header made with Header Builder from another demo and import it to your w…
-
This demo uses Header Builder, and all changes related to the header should be done in its template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
-
For me, the header options show correctly, and I have activated the sticky header. https://forum.muffingroup.com/betheme/uploads/735/OO2CLO7VM2K5.png The section with ID #angebot_mobile does not work on mobile because you have it hidden on mobile, a…
-
I received another private message from you, but still, you did not attach FTP credentials and WP dashboard access does not have admin rights. Please send a complete message with all the things I mentioned. Thanks
-
Hi, You can try to assign it as a featured image and check if it appears then. But things like this are mostly defined with the SEO plugins like YOAST or RankMath. Best regards
-
Do you need my further help despite you found a solution for that? Do you want me to take a look at your website? Best regards
-
Go to Betheme -> Theme options -> Shop -> Single product, and disable the Zoom effect. https://forum.muffingroup.com/betheme/uploads/475/1Q4I5SR09A2J.png Best regards
-
The following CSS code caused it: https://forum.muffingroup.com/betheme/uploads/163/DDHPF9SZ4EE7.png I commented it out, and now the display is correct. Best regards