Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inform…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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The portfolio categories slug was causing this. I have changed them to Latin and now it works correctly. https://forum.muffingroup.com/betheme/uploads/074/B5KTH372L14J.png Thanks
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Everything should be correct now. Please check it out. Best regards
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The picture seems to be just a wrap background: https://forum.muffingroup.com/betheme/uploads/567/G7P6INR3L40U.png Are you sure that you changed it in each Mega Menu template? If yes, please send us the WordPress dashboard access privately through t…
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Yes, please send all the required information I mentioned before through the contact form. Thanks
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There is no setting to add it under the filters but you can show it right above it. https://forum.muffingroup.com/betheme/uploads/934/LT4V799D8OHB.png https://forum.muffingroup.com/betheme/uploads/347/069KZE4MIRJN.png Best regards
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You just need to edit your header template and open the mobile version. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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Still, a version of Betheme installed on your WP comes from an illegal source instead of ThemeForest. https://forum.muffingroup.com/betheme/uploads/499/6D5APLQFC985.png Please follow the steps from the message (Appearance -> Themes). Best regards
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Hi, I can see that you have already created a similar topic regarding this subject. https://forum.muffingroup.com/betheme/discussion/71023/logo-in-mobile-preview-after-upload-logo-file#latest However, we have not received any private messages from y…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, For testing, switch to another theme, like Twenty Twenty, and see if the problem persists. Thanks
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The login credentials you provided do not work on it. Anyway, we need FTP access not to the admin panel. Thanks
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Great to see that you handled the problem with the mega menu. Regarding the description, please turn off all plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and …
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Hi, 1) Safari 2 is an older demo, and its header is one of the defaults from Theme options. Leasing 2 uses Header & Mega Menu builders, and if you want to have the same/similar header, you need to build it with the builders I mentioned: https://…
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Hi, Are there any extra steps to reproduce this issue? The hero image loads correctly for me. https://forum.muffingroup.com/betheme/uploads/471/B5PDXAVIC2FX.png Best regards
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Regarding the featured image, nothing differs from the link I sent you. You must assign it in the WP editing panel. https://forum.muffingroup.com/betheme/uploads/467/ZN19FHLQMQ6P.png https://forum.muffingroup.com/betheme/uploads/264/3N8LETUP3UJ7.png…
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Hi, Basic WooCommerce does not have such functionality. You would have to use some external plugin for that. Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/574/2MIU4NUNCDA4.png Best regards
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Hi, When you assign an image to a Section/Wrap background, you need to choose the attachment in the Advanced settings. https://forum.muffingroup.com/betheme/uploads/003/YRVS78XC6XTY.png Best regards
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Hi, Please see the following video tutorial: https://www.youtube.com/watch?v=IPaUF8UEdz8 Best regards
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Hello, No, there is no option for that. Best regards
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Hi, Please leave all your suggestions as comments on the topic for suggestions: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hi, 1) It might be done by modifying the files, but we do not provide help with file customization, and you should contact your web developer regarding this. 2) Please go to Betheme -> Theme options -> Global -> Advanced, and ensure you hav…
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Hi, It might be done with a custom CSS code, but I need a website link. Best regards
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Hi, Can you tell me what categories are those? Are they blogs, portfolios, shops? Best regards
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Hi, Please put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. .product-gallery-zoom .woocommerce-product-gallery__image[style]:hover a img{ opacity: 1!important; } Best …
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Hi, It is a Slider Revolution. Please see the following article explaining how to hide it on mobile: https://www.sliderrevolution.com/faq/customize-elements-visibility-in-slider-revolution/#disable-a-module-at-mobile-size Best regards