Phil
Phil
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- Phil
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Hi, I received access to your website. Can you tell me where do you want to assign this template? Should it be always visible or opened with a hamburger menu? Can you explain that in more detail, please? Best regards
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Sorry, I forgot to remind you that a screenshot would be useful. Right now I am not sure where I should look at, and what is wrong. Thanks
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1) One of your plugins causes slow searching in Live Search. I disabled all of them (except WooCommerce, of course), and the results were found to be significantly faster. To find the culprit, disable your plugins one by one. 2) You are using the He…
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1) Please head to the documentation, where you will find information about anchor links: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ You can check our video tutorial, too: https://www.youtube.com/watch?v=HoHZksjUrjg…
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Hi, In the link field of the Button, put the link you want to be downloadable. https://forum.muffingroup.com/betheme/uploads/074/QWMKHBXKCJL1.png Then, in the Download field, put the downloaded file's name. So, if you want to give people an option t…
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Hi, You can add your codes to <head> in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/898/7H6F6Z1VSNE7.png Best regards
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Hi, Sorry, but I quite do not understand. Can you explain that in more details, please? Thanks
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Sorry for the confusion. It does not display for me on my desktop either, so I was unsure what you were talking about. https://forum.muffingroup.com/betheme/uploads/076/WCKQPLIUDHRA.png Please turn off all of the plugins, refresh your cache, and che…
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With the link to the website, I was able to find the credentials. Thanks. In Betheme -> Theme options -> Performance, you have entrance animations disabled. https://forum.muffingroup.com/betheme/uploads/184/VEV5KYCQVK6G.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Yes, it does. All sliders available with our pre-built websites were done with this version of the Slider Revolution. The paid version gives you access to some premium features: https://forum.muffingroup.com/betheme/uploads/447/YZYED347JMKY.png …
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Hello, 1) That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.…
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Hi, Did you set it up as on the following video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, whic…
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Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
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Please check if you do not have BeBuilde visibility set hidden for everyone. https://forum.muffingroup.com/betheme/uploads/309/STI5BCJCZKK1.png Best regards
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I have checked your website with iPhone 12, and it displays correctly. https://forum.muffingroup.com/betheme/uploads/903/NE5RAGSBO9OY.png Please clear your cache on mobile and check if the problem persists. Best regards
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For that, Custom CSS is required. If you attach a link to this page, I can help you prepare it. Best regards
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Changing that for this style would require changing theme files in which we do not provide support. An easier way would be to use another layout style. Or you can try to use dynamic data to create your layout from scratch. See the links I sent in my…
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Unfortunately, I cannot do that. Can you whitelist a country? We are located in Poland. Best regards
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Hi, No, there is no option for that. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, In the Mega Menu options, set up Custom Width. https://forum.muffingroup.com/betheme/uploads/479/2XK6OAUJ39SV.png Best regards
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You selected a category, and that is why it is not working. In WordPress, sticky posts are displayed on the main blog page, not on the category pages. Best regards
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There might be a CSS code that would be useful here, but surely it is not a minor one, and we help with small tweaks, not expanded ones. You should contact your web developer regarding this. Anyway, it would be faster and easier to use the Header Bu…
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Hi, There is no option for that. When a popup is displayed, it covers the whole content, and there is no option to change that. Best regards
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Hi, There is no setting to achieve that. However, with a small CSS, it can be done: .mfn-toggle .mfn-toggle-item:hover .toggle-content{ display: block!important; } Put it in the Page Options -> Custom CSS, which will affect the Toggle elements o…
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Hi, You can create a separate menu for mobile display and assign it in the Header Builder in Menu burger element options. Best regards
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Please send it through the contact form I provided in the following message: https://forum.muffingroup.com/betheme/discussion/comment/239892#Comment_239892 Best regards
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You sent another message, but FTP still leads to an empty catalog. https://forum.muffingroup.com/betheme/uploads/192/8K3F14AGGUGA.png Please change this so we can access the whole WP catalog. Best regards
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Sorry, but you did not attach your FTP access. Please send another message with complete information. Thanks
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Sorry, but you did not attach your FTP access. Please send another message with complete information. Thanks