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Phil

Phil

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Phil
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  • It seems that your icon package was wrongly generated. I created a new package from icomoon, uploaded it, and it works correctly. https://forum.muffingroup.com/betheme/uploads/226/N1ZBABUU6O0E.png See the following link: https://icomoon.io/#docs/imp…
    in Custom icons Comment by Phil August 2023
  • Additional CSS filed is only for attributes assigned to the whole element. https://support.muffingroup.com/how-to/how-to-add-custom-classes-and-css/ This CSS you should place in the Custom CSS filed in Page options or in Theme options. https://forum…
    in Change LinkedIn icon colour Comment by Phil August 2023
  • Please go to Appearance -> Menus and find a menu that is assigned as Social Menu Bottom. This is the menu that adds these links there, and you can modify it to add your own. Best regards
    in How to set Privacy Policy Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The mobile version is not displayed correctly on cell phones Comment by Phil August 2023
  • Hi, You can adjust it in the Style tab of the Call To Action element. https://forum.muffingroup.com/betheme/uploads/320/OQM2SCVGRP8D.png Best regards
    in Call to Action Button Spacing Comment by Phil August 2023
  • Hi, For such layouts, I suggest using the Header Builder. See the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Menu Item Line Height Comment by Phil August 2023
  • Hi, I suggest using the Duplicator plugin for that. https://wordpress.org/plugins/duplicator/ We never had problems with it. Best regards
    in About Site Design Copy Comment by Phil August 2023
  • Great to see that you handled it. Can I help with anything else? Best regards
    in Menu anchor link doesn't work on mobile Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Live Search and options Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Image size grid Comment by Phil August 2023
  • Hi, One of your Custom CSS codes causes it. When I removed the Custom CSS file from the browser conslone, the page loads correctly: https://forum.muffingroup.com/betheme/uploads/971/ZF0VK87D3KTT.png Go to Betheme -> Theme options -> Custom CSS…
    in Site content converts to small column when scrolling in responsive mode Comment by Phil August 2023
  • Hi, Yes, you can use the YOAST Duplicate Post plugin, but you must enable this post type in the plugin settings. https://forum.muffingroup.com/betheme/uploads/237/DKVUG3HHC0EL.png Best regards
    in copy templates, like Header or footer templates Comment by Phil August 2023
  • Open the header template, edit the Menu Burger element, and adjust the display for the Sidebar. https://forum.muffingroup.com/betheme/uploads/157/IPGTHHG1NY55.png Best regards
    in Few problems with demo Comment by Phil August 2023
  • Hi, Please go to WooCommerce -> Settings -> Products, disable the AJAX option, and enable Redirect to the Cart page. https://forum.muffingroup.com/betheme/uploads/818/WHNDKF0108SL.png Best regards
    in Proceed to checkout button missing Comment by Phil August 2023
  • Hi, Yes, there is a way to add it. You can find it under the Advanced section/wrap/element option. https://forum.muffingroup.com/betheme/uploads/114/QR23O00DXSOO.png Best regards
    in gradient background Comment by Phil August 2023
  • Hi, Do you use the Wordfence plugin? If yes, please see the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ If you do not use this plugin, turn off all of the plugins, refresh your cache, and check if …
    in Endless loading Comment by Phil August 2023
  • Hi, With Slider Revolution responsive options, you can add a shape on the mobile view that will cover the whole screen and will have this video as a background with a size set to contain. https://www.sliderrevolution.com/manual/configuring-responsiv…
    in Need Assistance with Video Cropping Issue in Mobile Version of Slider Revolution Comment by Phil August 2023
  • You can put products from different categories into different sections with the Shop element. https://forum.muffingroup.com/betheme/uploads/000/L662BL70BWS2.png You can get links to categories through Products -> Categories. https://forum.muffing…
    in Shop page Categorizing Products Comment by Phil August 2023
  • Hi, It's great to see that you found the solution in another topic. ? Is there anything else I can help you with? Best regards
    in The layout disappears with WPBakery Page Builder Comment by Phil August 2023
  • Great to see that it is resolved for you. If there is anything else I can help you with, please let me know. Best regards
    in Displaying Prices with VAT to Non-Logged-in Users Comment by Phil August 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Best regards
    in disable Buy now in template: marketing2 Comment by Phil August 2023
  • You have to revive which changes in the child theme cause this. If you do not know how to do this, you should contact your web developer, as support does not cover child theme modifications. https://support.muffingroup.com/documentation/installation…
    in Complete website crash after upgrading from an old version (22.0.2.1) Comment by Phil August 2023
  • Sorry for that. I meant the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ It is explained there how it should be done. Best regards
    in Menu anchor link doesn't work on mobile Comment by Phil August 2023
  • I have logged into your website. You did not add a divider element to the first section. https://forum.muffingroup.com/betheme/uploads/872/4ABOYFI1IYGG.png https://forum.muffingroup.com/betheme/uploads/195/XQ5S4FT0LA13.png Best regards
    in Creating a shadow to differentiate the footer from the page body Comment by Phil August 2023
  • I found the reason. Masonry tiles, Photo, and Photo 2 blog layouts have a Read More button hidden by default. Also, with Custom CSS, you hide div where read more is placed: https://forum.muffingroup.com/betheme/uploads/622/76GE0MAA6Z1Z.png To show i…
    in Read More not displaying Comment by Phil August 2023
  • Please drop your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Description List Comment by Phil August 2023
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
    in MANY PROBLEMS Comment by Phil August 2023
  • These are options in Theme options. I was talking about the Slider Revolution if you checked all the places there. As you can see on the screenshots I sent, the color comes from Slider Revolution divs. If you cannot find it please send us the WordPr…
    in I want to get change, the background color. Comment by Phil August 2023
  • Edit the shop element, and in the Style tab you can adjust the view. For example, you can set the content alignment to left: https://forum.muffingroup.com/betheme/uploads/971/3TT690J7THTF.png Title font-size: https://forum.muffingroup.com/betheme/up…
    in Layout Comment by Phil August 2023
  • Thanks, setting the mask helped, and I could see that. I have passed this on to the dev team, and we will fix it in the upcoming update. Best regards
    in [BUG] Video block outputs some dev debug info on the front after the recent BeTheme update Comment by Phil August 2023
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