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Phil

Phil

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Phil
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  • We need you to register this domain. https://forum.muffingroup.com/betheme/uploads/303/FV2DY0MRDW4H.png Use the same key as you have on the main domain. Thanks
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • I was going through the process of troubleshooting and disabling the plugins, but a critical error appeared. Please also send FTP access as you did with the WP dashboard. Remember to attach a link to this forum discussion. Best regards
    in Menu don't show on search page Comment by Phil August 2023
  • The WP dashboard loads correctly for me now. https://forum.muffingroup.com/betheme/uploads/796/XSDOQ47OOPZA.png What I proceeded with was to comment out the FORCE_SSL_ADMIN in wp-config.php. When I activated it again, the dashboard loaded properly. …
    in WordPress Dashboard issues Comment by Phil August 2023
  • No worries, I am here to help you. Please try again with the following code: .single-product .product.style-default .entry-summary .product_meta{ display: none!important; } The location of Custom CSS you already know. Custom JS can be placed in Beth…
    in How can I remove this part ? Comment by Phil August 2023
  • Hi, Please go to Betheme -> Tools and regenerate thumbnails. https://forum.muffingroup.com/betheme/uploads/547/Q3MB240X2TVD.png If this will not help, please disable all of the plugins except WooCommerce, clear the cache, and recheck that. Best …
    in blurry product gallery pictures Comment by Phil August 2023
  • Hi, Did you use the List element? With it, you can set up the bullet/icon color in the Style tab. https://forum.muffingroup.com/betheme/uploads/759/CTAWX3MOQFOA.png Best regards
    in Changing bullet point coloring for a singular block Comment by Phil August 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Missing Images Comment by Phil August 2023
  • You need to create a product template and in the Products Images element enable the Arrows option. https://forum.muffingroup.com/betheme/uploads/600/ZZSXWYWEN5CP.png Also, in Betheme -> Theme options -> Shop -> Single product, you need to c…
    in Navigation arrows in single product gallery thumbnails Comment by Phil August 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Golf Template Downloaded but only Home page working Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Contact form scrolling in column/text item Comment by Phil August 2023
  • Hi, You do not have to purchase a separate license to create a staging domain. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Staging environment using BeTheme Comment by Phil August 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Don't change Header size on scroll Comment by Phil August 2023
  • No, you put only an ID without # in the section ID. So, in the filed from your screenshot, you should put the angebot only. If you want to link to this section, you should put the whole link. https://forum.muffingroup.com/betheme/uploads/732/ZR8VMV4…
    in Buttons / Links Comment by Phil August 2023
  • Hi, Can you explain what is happening in more detail, please? I have checked that on my environment, and it works correctly. https://forum.muffingroup.com/betheme/uploads/105/U9S2UC8W8RF0.png Best regards
    in Language Plugins And Bebuilder Comment by Phil August 2023
  • Hi, These can be disabled/removed in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/794/ZSOB787CHUTO.png https://forum.muffingroup.com/betheme/uploads/909/LZD9AQRONCYE.png Best re…
    in Editing Portfolio Single Page Comment by Phil August 2023
  • Hi, Portfolio layouts are predefined. You can check different ones in Betheme -> Theme options -> Blog & Portfolio -> Portfolio. To add anything beyond that, you would have to modify theme files for which we do not provide support. Howe…
    in Editing Portfolio Grids Comment by Phil August 2023
  • All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license o…
    in It does not work on the sub site after selecting the domain Comment by Phil August 2023
  • We have found the root cause, and by using the data you sent before I corrected it on your website. However, the cache is holding the view from before our fix, and you should clear your browser cache. Best regards
    in sidebar filter on mobile for single product Comment by Phil August 2023
  • Hi, Do not share your license key publicly on the forum because others can see it. The tool from your screenshot is not for registration but for the management of registered licenses. Please see the following link: https://support.muffingroup.com/do…
    in Key activity Comment by Phil August 2023
  • In this case, I think it is more convenient to use the Header Builder and create a header template with a white menu on pages where you need it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://forum.muffingroup.com/bethem…
    in Can you help me have the underline on the menu white? Comment by Phil August 2023
  • Hi, Yes, Header Builder is no longer a plugin but an integral part of Betheme. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in The last version of Betheme has not the Header Builder Plugin Comment by Phil August 2023
  • Sorry, but the FTP access to your main domain is not working. Everything besides that works correctly. Can you resend this FTP credentials, please? Remember to attach a link to this forum discussion. Best regards
    in WordPress Dashboard issues Comment by Phil August 2023
  • Sorry, but the WP credentials do not work. https://forum.muffingroup.com/betheme/uploads/379/BZCWIH11NCGI.png Can you resend it, please? Before resing, please ensure that the credentials are correct and work. Thanks
    in bug Comment by Phil August 2023
  • I have updated Behtme to the newest version enabled BeBuilder Blocks Classic in the Theme Options, and everything works correctly. https://forum.muffingroup.com/betheme/uploads/888/R0WE7LW564SO.png https://forum.muffingroup.com/betheme/uploads/662/M…
    in problems with edit muffin builder Comment by Phil August 2023
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Menu don't show on search page Comment by Phil August 2023
  • Before the ID, put the whole URL, so it should look like this: https://website.com/page/#anchor. Best regards
    in Buttons / Links Comment by Phil August 2023
  • As explained in the link about the staging domain, you do not have to purchase an additional key. https://forum.muffingroup.com/betheme/uploads/423/MJ1PFZ7FLXAU.png However, I received a message from you, so I guess that you handled it. Are we free …
    in Update version 17.8 to version 27.1 Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changing Colours of Header Icon Texts? Comment by Phil August 2023
  • You are welcome. If I can help with anything else, please let me know. Best regards
    in Unable to register theme Comment by Phil August 2023
  • Please use the following CSS code: .single-product .product_meta{  display: none!important; } To hide the categories and SKU. Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. To hide the Share box, go to Betheme -> Theme…
    in How can I remove this part ? Comment by Phil August 2023
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