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Phil

Phil

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Phil
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  • 1) That is a little odd thing, and I did not encounter anything like this recently. Please check if the same thing happens when you disable all your plugins. You can also see it in another browser. 2) Go to Betheme -> Theme options -> Search -…
    in Logo Comment by Phil August 2023
  • For both these cases, please send us your license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. No…
    in iogo.yoga Comment by Phil August 2023
  • Did you change the logo in the sticky version of your header? It is shown on the video tutorial how to enter it. Best regards
    in multiple errors Comment by Phil August 2023
  • Hi, Before plugin deactivation, you need to edit the page, and in Page options, you need to change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/566/4ZHOH8CK42PI.png When you do this, you can deactivate this plug…
    in How can I deactivate Revolution Slider from homepage Comment by Phil August 2023
  • Hello, Please use the following CSS code: #Top_bar:not(.is-sticky) .menu li ul{  top: 70%; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Space between menu and submenu Comment by Phil August 2023
  • 1) We have checked that, and it will be fixed. It will be a bigger change, so we have not implemented it on your website yet, but in the upcoming update, it should be ready. 2) The attributes do not work because of the slug with special characters. …
    in site speed Comment by Phil August 2023
  • Done. I have removed it from your website. Next time before removing the slider, firstly change it to --Select-- in Page Options. https://forum.muffingroup.com/betheme/uploads/681/JD4EG8FYKH6U.png Best regards
    in How to remove revolution slider? Comment by Phil August 2023
  • Sorry, but you did not attach FTP access. Please send another message with complete data. Thanks
    in unwanted space in the translated page in the header Comment by Phil August 2023
  • Hi, Please ensure that you have the newest version of Betheme installed. Moreover, go to Betheme -> System status, and check if your server meets theme requirements. Best regards
    in Can not install pre-built website Comment by Phil August 2023
  • Hi, Can you tell me what error you have? It would be best if you also attach screenshots showing it, please? Best regards
    in Got version 17.8.3 Comment by Phil August 2023
  • Hi, Sure, please use the following CSS code: .page-id-9515 #Top_bar .menu > li > a:not(.menu-toggle)::after{  background-color: #fff; } Best regards
    in Can you help me have the underline on the menu white? Comment by Phil August 2023
  • Hello, 1) This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-us…
    in iogo.yoga Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change Website Title Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Where do you change the background of the header? Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in unwanted space in the translated page in the header Comment by Phil August 2023
  • I rechecked that, and again it is correct. https://forum.muffingroup.com/betheme/uploads/686/K00X5QTI893I.png I will try again later today. Best regards
    in Service unavailable Comment by Phil August 2023
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check an option to hide the subheader. https://forum.muffingroup.com/betheme/uploads/354/SQWYIHRE4ML4.png Best regards
    in How can I remove this part ? Comment by Phil August 2023
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and change the Mobile sidebar to Off-canvas. https://forum.muffingroup.com/betheme/uploads/204/QICE1371V5YG.png Best regards
    in sidebar filter on mobile for single product Comment by Phil August 2023
  • Hi, Please see the following link: https://www.sliderrevolution.com/documentation/navigation-thumbnails/ Best regards
    in Revolution slider Thumb Images Disappeared Comment by Phil August 2023
  • Hi, Please see the following video tutorial: https://www.youtube.com/watch?v=pLbvUAy5uzo&t=210s Best regards
    in export section NOT working Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer: Social Icons - Pop up & remove one part Comment by Phil August 2023
  • Hi, 1) For that you need to create a popup template with a contact form and open it with a button click. https://forum.muffingroup.com/betheme/uploads/171/5Q1YY5UI6KYD.png https://forum.muffingroup.com/betheme/uploads/472/7C9S8L9IGMD6.png This popup…
    in Buttons / Links Comment by Phil August 2023
  • Hi, It depends. First, I would activate performance options from theme options, and if the results are satisfying, do not install additional plugins. But if you want to have higher control over performance options and more settings to adjust, you ca…
    in Performance item of Theme Options Comment by Phil August 2023
  • Hi, You have the parallax option enabled, and with it the positioning does not work. Best regards
    in Image stays the same no matter how I move it with responsive Comment by Phil August 2023
  • Hi, 1) Did you click on the link in the notice? It says that the header builder is in use, and everything related to the header can be changed in the header template. 2) See the following video tutorial: https://support.muffingroup.com/video-tutoria…
    in multiple errors Comment by Phil August 2023
  • Hi, What you show on the screenshots refers to Contact Form 7. Did you check if the same thing happens when you disable this plugin? Did you contact their support regarding this? Best regards
    in My website is opening slowly. Can you help me find out the reasons for the slow opening? Comment by Phil August 2023
  • Great to see that you found the solution, and thanks for sharing. It will surely be helpful for others. Best regards
    in Important: Using beTheme Builder With Blog Posts or Query Loops with Custom Post Types (CPT) Comment by Phil August 2023
  • 1) I do not know what device, OS, or browser you use, so please search for how to clear the cache on your device. 2) Please try the following CSS code, and check if the problem persists: #Side_slide .menu .wpml-ls-menu-item .menu-toggle:after{  disp…
    in DSN't load all the data until you scroll down Comment by Phil August 2023
  • Hi, Our theme does not offer such an option, so you would probably have to use some plugin for that. I cannot recommend any other plugins than the ones we support, but you can check the following article: https://www.wpbeginner.com/wp-tutorials/how-…
    in Blog Subscription Comment by Phil August 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Product filters doesn't work Comment by Phil August 2023
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