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Phil

Phil

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Phil
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • https://forum.muffingroup.com/betheme/discussion/comment/240731#Comment_240731 Please see the following article: https://www.wpbeginner.com/wp-tutorials/how-to-change-your-wordpress-site-urls-step-by-step/#aioseo-changing-wordpress-urls-frequently-a…
  • It seems that we need to adjust this element for RTL. For now, please use the following CSS code: .rtl .helper .helper_header{  padding: 15px 20px;  justify-content: space-between } .rtl .helper .helper_header .links{  margin-left: unset; } Put it i…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • But this video also shows testimonials creation. Go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have testimonials disabled there. https://forum.muffingroup.com/betheme/uploads/276/MUFGLBKWA3CO.png Best regards
  • Hi, It can be set in Betheme -> Theme options -> Colors -> General. https://forum.muffingroup.com/betheme/uploads/752/JTTSR55NZ7VF.png Best regards
  • Your shop archive uses the Live search, so if you want to change that, you should edit the archive template. Anyway, we released an update correcting the live search. Best regards
    in Search Bar Comment by Phil August 2023
  • Most likely, it could be the caching issue. Nowadays browsers have tendencies to cache pages, so if you encounter such issues it is always good to first clear the browser cache or plugin cache if you use any. Best regards
  • As I explained in this message: https://forum.muffingroup.com/betheme/discussion/comment/240430#Comment_240430 Featured products are not pulled even with the default theme, and it is not Betheme related. You should stay in touch with WPML or WooComm…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, The image loads correctly for me. https://forum.muffingroup.com/betheme/uploads/336/ERLWP6HUCS8C.png Did you handle it? Best regards
  • Hi, If you use a standard Footer, it can be activated in Betheme -> Theme options -> Footer by setting up the Sliding style. https://forum.muffingroup.com/betheme/uploads/132/UVFWXE1BTWC0.png If you use Footer Builder, the same option needs to…
  • Did you contact WPML and WooCommerce support as I mentioned in this message?: https://forum.muffingroup.com/betheme/discussion/comment/240430#Comment_240430 If not, please do that. Thanks
  • I have contacted the dev team, and they said that it was not included yet unfortunately cause they still working on it. Sorry for the obstacles. Best regards
    in Search Bar Comment by Phil August 2023
  • Hi, I was able to reproduce this issue in my environment. I have passed this to the dev team, and we will take a closer look at this. Best regards
  • Hello, Please, check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your websit…
  • Hi, It might be because of the special characters in the URL. Please change them to Latin letters, and recheck that. Best regards
  • Can you please attach a link to that page, please? Thanks
  • Hi, You can use the Header Builder and Mega Menu Builder for that. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mega-menus/ Be…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in site speed Comment by Phil August 2023
  • Hi, For that, you can use the staging domain. See the following article about that. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi, Please edit this page, and in Page Options change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/481/80V5EH5Y0CZL.png If this will not help, put empty brackets [] in the Slider shortcode field, save your page,…
  • Hi, We offer support through this forum or private message, which you can send through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. See the following video tutorial: https://support.muffingroup.com…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Try the following CSS code: .sub-menu .menu-item a{    justify-content: center; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • I passed this to the dev team, and we will take a look at this. Best regards
  • You can do it with a key combination cmd/ctrl+F5. Best regards
  • Please go to Betheme -> Theme options -> Performance, and set the Builder local styles to load Inline in header. https://forum.muffingroup.com/betheme/uploads/844/NEJ7C54P7DO2.png Best regards
  • Hi, Please download a fresh package of Bethem from ThemeForest, install it on your website, and check if the problem persists. Best regards
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