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Phil

Phil

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Phil
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  • Hi, Please go to Betheme -> Theme options -> Addons & Plugins -> Addons, try different Parallax plugins, and see if the image appears. https://forum.muffingroup.com/betheme/uploads/165/7BB449P5C70K.png Best regards
    in Not in every Browser… Comment by Phil August 2023
  • Hi, Please do not create duplicate discussions. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the…
    in BUG REPORT: BeBuilder Does Not Work in Safari, Chrome, or Mozilla with WordPress 6.2.2 Comment by Phil August 2023
  • Hi, 1) Where did you put this shop slider? I have checked that on my environment, and it works correctly. 2) Please see the following video tutorial: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Best regards
    in Select wicth product display Comment by Phil August 2023
  • Hi, Did you try using Description or Content fields for the category? https://forum.muffingroup.com/betheme/uploads/942/RKXZ3PCC1VXS.png Best regards
    in Product category Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Search Bar Comment by Phil August 2023
  • Hi, Great to see that you found it. Can I help with anything else? Best regards
    in Browser-Specific Display Issues with Logo Comment by Phil August 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Burger menu icon alignment Comment by Phil August 2023
  • Hi, You can use the Divider element. https://forum.muffingroup.com/betheme/uploads/272/TPGTWPQZAAQF.png Best regards
    in How to make customized border Comment by Phil August 2023
  • Hello, 1) It depends on what you want to achieve, but indeed with Mega Menu Builder, you can customize it anyhow you want. 2) Colors for the menu are placed in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/bethem…
    in menu Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Back to top icon not visible Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in header background opacity isn't working Comment by Phil August 2023
  • Hi, You can put these icon boxes in separate wraps, assign backgrounds and border-radius to wraps, and set up to stretch these wraps. See the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilde…
    in how to make these Icon-Box the same height? Comment by Phil August 2023
  • Hi, I have checked that, and indeed the wrong section is assigned there. I have passed this to the dev team, and we will correct it. Best regards
    in Prebuitl blocks insert wrong element Comment by Phil August 2023
  • Hi, It can be removed with a custom CSS code. If you send a link to your website, I can help you prepare it. Best regards
    in TEXT BADGE IN THE PRODUCT Comment by Phil August 2023
  • @noodles009, You went to General options, not Header. https://forum.muffingroup.com/betheme/uploads/786/2IJO8XRJQXTL.png Best regards
    in the mobile doesn't work Comment by Phil August 2023
  • Hi, What tool do you use for page duplication? Are there any steps to reproduce this issue? Best regards
    in Cloned pages publishing/save problem Comment by Phil August 2023
  • In the menu items, you need to put the whole URL. So it should look like this: https://forum.muffingroup.com/betheme/uploads/032/5LGGBSRT894V.png Best regards
    in Issue with Custom Links on Mobile Version Comment by Phil August 2023
  • Hi, For the future, please put the video on some video hosting service. 1) You must create a separate menu for mobile view and assign it in the header template. 2) Please always attach a link to your website so we can check it out. If the page is of…
    in how can display sub menu in mobile Comment by Phil August 2023
  • It should look like this: <img src="#" style="width: 200px; height: 100px;"/> Of course, with your own image URL and values. Best regards
    in Footer image too biger Comment by Phil August 2023
  • You can create a custom product template. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Best regards
    in link to a specific point in page Comment by Phil August 2023
  • I received a message with the key. We are working to find the culprit. Best regards
    in pre-built site images Comment by Phil August 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> Products list, and ensure that under Images options you have selected one of two first options. https://forum.muffingroup.com/betheme/uploads/111/97W1BZ7LF423.png Best regards
    in Woocommerce images missing Comment by Phil August 2023
  • Hi, It might be because of mixed content error. Please see the following link about it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Link hover Comment by Phil August 2023
  • Hi, If the problem occurs with the child theme only, unfortunately, I cannot help you with that. You should contact your web developer instead. In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/221/4HA7AXZQEICJ.png Be…
    in Fatal error on Child Theme when Update the Theme Comment by Phil August 2023
  • Hi, You must create a separate menu for mobile view and assign it in the header template. Options for the standard sidebar of the hamburger menu can be found under the style tab, but you can also create a customized one with Sidebar Menu Builder. ht…
    in How to set my sub menu in mobile version Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Single Product Template Translation Issue Comment by Phil August 2023
  • Hi, The basic portfolio element does not have such an option. You can use the Query Loop instead. Please see the following video tutorial: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Portfolio Slider - how to change the number of portfolios displayed Comment by Phil August 2023
  • Great to see that. Is there anything else I can help you with? Best regards
    in Error while setting up the demo website Comment by Phil August 2023
  • If you use Header Builder, open the header template options, and for the mobile header set the Body offset to Yes. https://forum.muffingroup.com/betheme/uploads/638/QUMJD8PIOKU6.png Best regards
    in Extra and missing space around Revolution Slider Comment by Phil August 2023
  • Hi, It works correctly for me. https://forum.muffingroup.com/betheme/uploads/294/S76JPCDDORD8.png Are there any steps to reproduce this issue, or did you handle this in the meantime? Best regards
    in After theme update shopping basket not working Comment by Phil August 2023
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