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Phil

Phil

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Phil
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  • Hi, Both methods are correct but autoplay on iOS requires playsinline attribute. https://codepen.io/hay/pen/xERaVB I will pass to add it to the dev team. Best regards
    in Video in IOS Comment by Phil August 2023
  • Hi, Did you try reducing the height value in Betheme -> Theme options -> Header & Subheader -> Header? https://forum.muffingroup.com/betheme/uploads/554/P5KVGXUON3G3.png If you already tried this, please attach a link to your website so…
    in Header issue Comment by Phil August 2023
  • The WordPress functions overwrite width and height values. Try to use inline CSS styles. https://www.w3schools.com/css/css_howto.asp Best regards
    in Footer image too biger Comment by Phil August 2023
  • Hi, Making anchor links (in the menu or not) is simple as creating regular links. Please head to the documentation, where you will find all the required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ …
    in link to a specific point in page Comment by Phil August 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/239367#Comment_239367 I responded to you here. Do you not see it? Best regards
    in template Comment by Phil August 2023
  • Maybe you did not save the widget or your internet connection was interrupted. It is hard to predict. If this will happen again, try to memorize the steps you did, and let me know, so I will try to reproduce it, and correct this problem. Best regar…
    in I can see a botton in one of the sidebar, but not in the other Comment by Phil August 2023
  • Hi @bmfurkanarslan, Do you have the same issue as OP or with something else? Can you describe in more detail what you refer to? Can you attach a screenshot showing that? Best regards
    in Google PageSpeed - Accessibility Failure - [aria-*] for Side_slide Icons Comment by Phil August 2023
  • You did not correct the URLs in the WP settings. https://forum.muffingroup.com/betheme/uploads/973/VOUOXU2RE548.png I have corrected it, and now it works properly. Best regards
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • You can style it with custom CSS, and you can stretch the section that will contain this iFrame. So you can make this iFrame any size you want, and you can put other elements like headings before or after Plain text/HTML elements. Best regards
    in iFrame in the header Comment by Phil August 2023
  • I still see mixed content errors in the browser console. https://forum.muffingroup.com/betheme/uploads/253/C6G9ZVKB8YJA.png Are you sure that you made changes in WP settings properly?/ If yes, please send us WordPress dashboard access privately thr…
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • Hi, I used the login credentials you sent previously, and the button shortcode was added correctly (I copied it from your message). Can you check that? Best regards
    in I can see a botton in one of the sidebar, but not in the other Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in There isn't any styling on translated attribute pages Comment by Phil August 2023
  • Always happy to help. If you have any other problems or questions, feel free to ask. Best regards
    in Header Builder error Comment by Phil August 2023
  • You can still use the Plan text/HTML element, but instead of in the header template, put it in the BeBuilder content. Best regards
    in iFrame in the header Comment by Phil August 2023
  • We send answers three times a day, at 12 PM, 2 PM, and 4 PM. Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regar…
    in BeSki Template - Header & Footer not displaying as in template Comment by Phil August 2023
  • 1, 3) Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/footer-builder/ Basically, you need to remove templates or switch them from Published…
    in Couple of issues with a template Comment by Phil August 2023
  • This section has deprecated options set up. Please see the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find out where to find deprecated options and how to remove/edit them. Best regards
    in Background color doesn't change on the front end Comment by Phil August 2023
  • Thanks. A person who manages the mailbox should answer you so that you can reply with the key file. Best regards
    in pre-built site images Comment by Phil August 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Logo Comment by Phil August 2023
  • Hi, Pages, posts, products, etc., are stored in the database. DreamHost restored your website without the database? Betheme does not remove anything by itself, so some plugin might have caused it or your files were (or still are) infected. The only …
    in BeTheme Issue Comment by Phil August 2023
  • Hi, You can use the Header Builder and put Plain text/HTML element into it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/5-things-youre-doing-wrong/ Best regards
    in iFrame in the header Comment by Phil August 2023
  • Hi, Recently another customer reported this issue. We have found the root cause, and this fix will be included in the upcoming update. If you want us to correct it on your website before an update, please send us WordPress dashboard access privately…
    in Popup not closing down when its on mouse exit. Comment by Phil August 2023
  • Hi, Please go to Behteme -> Theme options -> Global -> Advanced, and set the Content top padding to Hide. https://forum.muffingroup.com/betheme/uploads/172/UJJ2A4GV5TTG.png Best regards
    in Gap under menu Comment by Phil August 2023
  • Hi, I assume that you have a default Footer, so please see the following video tutorials showing how to edit this area: https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ https://support.muffingroup.com/video-tutorials/how-…
    in Change the locations of my socials Comment by Phil August 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Issue with Custom Links on Mobile Version Comment by Phil August 2023
  • Sorry, I mistook Action Button for Action Bar. The color of the Action Button can be changed in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/845/5WZGB69V08GB.png https://forum.muffingroup.com/…
    in Action Button Comment by Phil August 2023
  • Hi @samuelmf, Did you check if the pre-built website was imported despite that? Go to Pages to see if pages from imported demo are there. If they are visible there, ensure that you have a static page assigned as the home page in Settings -> Readi…
    in Error while setting up the demo website Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Background color doesn't change on the front end Comment by Phil August 2023
  • Hi, I have the newest version of Elementor (3.15.1), which works correctly. Can you explain in more detail what is happening? Did you try disabling other plugins to see if this does not conflict with another plugin? Did you try checking Elementor w…
    in Elementor new version not working with Be Comment by Phil August 2023
  • Hi @Bardt13 Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under …
    in Change logo Comment by Phil August 2023
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