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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, I have the newest version of Elementor (3.15.1), which works correctly. Can you explain in more detail what is happening? Did you try disabling other plugins to see if this does not conflict with another plugin? Did you try checking Elementor w…
  • Hi @Bardt13 Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under …
    in Change logo Comment by Phil August 2023
  • Yes, that is correct. ? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I entered your website and checked if I could modify your pages, and some could be editable, but some were not. Anyway, I did not notice a fatal error. I saw that you use Wordfence, which was blocking me from editing some pages. I proceeded steps fr…
  • You had an unclosed <b> tag in the Promo bar. https://forum.muffingroup.com/betheme/uploads/875/RKBD5XBK3EO8.png After I closed it, everything works correctly. Best regards
  • 1) You had the wrong menu assigned as Main Menu. The default header that displays on the home page uses a menu that has this display location assigned, and you set up a Menu for Articles as the main one. I have changed it: https://forum.muffingroup.…
  • Betheme updated and registered. Please check it out. Best regards
  • If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.…
  • Great to see that you found this. Is there anything else I can help you with? Best regards
  • On a regular page that is not a shop archive, you can use the Shop element, which should display correctly. On WooCommerce pages, this element conflicts with other CSS styles, which is why it does not work correctly there. Best regards
  • Hi, There are dozens of fonts available. I suggest checking them on the official Google Fonts website. https://fonts.google.com/ Best regards
  • Can you explain greater what you want to change and where, please? You can attach screenshots showing that. Best regards
  • But if you have a category assigned in the conditions, then only the products will be displayed in this category. There is no need to choose it in the element. Did you check how your category page look now? https://www.visratek.com/en/products/lucid…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Now, I could not even enter the wp-admin. No configuration nor login panel, but this: https://forum.muffingroup.com/betheme/uploads/569/9417UOEYOIEJ.png Please contact your hosting provider, and ask to see if your theme files are not infected. Best…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hi, Please go to Betheme -> Tools, and use an option to regenerate CSS. https://forum.muffingroup.com/betheme/uploads/259/K1WLGAWV6I4K.png If this will not help, please send us WordPress dashboard access privately thru the contact form, which is …
  • Hi, Try adding a shape element in Slider Revolution, and setting up a background image to it, and with responsive options, you can hide it on a desktop or any other resolution to adjust the view. You can create two or three of these elements to adju…
  • Sorry, my bad. However, when I tried to fix this problem on your website, I noticed that you have low limits set on your server, and I could not process fixing. Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-…
  • 1) I forgot to mention setting the background-position as fixed. https://forum.muffingroup.com/betheme/uploads/880/E4A0ZCZ8RFOC.png 2) You can use the mask shapes. Please see the following video tutorial: https://support.muffingroup.com/video-tutori…
    in Background Comment by Phil August 2023
  • Always happy to help. If you have any other questions, please let me know. Thanks
  • Hi, 1) It can be translated in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/280/WRDEJPGVWCYR.png 2) You can change fonts in Betheme -> Theme options -> Fonts. https://for…
  • The table in the database responsible for that is posts_meta. But if you want us to check the problem with our plugin please send us the WordPress dashboard and FTP access it privately thru the contact form, which is on the right side at http://them…
  • 1) Please see the following video: https://support.muffingroup.com/video-tutorials/custom-subheader-with-dynamic-data/ There you will find a solution to how to show your images. 2) From the screenshots you have sent, I do not see a problem with the …
  • You used the Shop element in your template, which takes its styles from the theme option, but you should use the Shop products element instead. I have edited the template for the category you sent, copied the section, hidden the first one, and corre…
  • I have uploaded two SVG files, and I did not encounter any problems with them. https://forum.muffingroup.com/betheme/uploads/715/GBMXVCDRSITU.png Are there any extra steps to reproduce this issue? Best regards
  • Sorry, but you did not attach a link to your website. Can you send it here, please? Thanks
  • Hi, Yes, you can. Remember to deregister the license key from the previous domain, and remove the old domain after you proceed whole migration process. Best regards
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