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Phil

Phil

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Phil
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  • If you want to send an image private, please put it on some service like https://prnt.sc/, and send it through the form with the link to this forum discussion. Thanks
  • I received your message, but when I tried to log in the WP configuration page appeared. https://forum.muffingroup.com/betheme/uploads/419/AAQWLDQEXDZS.png Did you do anything with your website in the meantime? Best regards
  • I installed the newest version (27.1.5.1 released yesterday), and now it works correctly. Please check it out. Best regards
  • A completely different license key is registered on your Betheme -> Dashboard than the one you sent in a private message. If the one you sent is supposed to be registered on your website, deregister the current one, and place this new one. Then u…
  • I did not receive your private message yet, but we released another update that should correct it. Please update Betheme to the newest version, and check that. Thanks
  • Hi, 1) You set up an absolute position for this element, and the right value causes this issue. https://forum.muffingroup.com/betheme/uploads/692/ZWRANH8AAS27.png https://forum.muffingroup.com/betheme/uploads/538/MADK0I7LLUBQ.png You should remove t…
  • Hi, Great to see that you found it. If I can help with anything else, please let me know. Best regards
  • Please send us your license key and WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…
  • We build all demos with BeBuilder or Elementor, so you will not find any content in WP Editor. If you mean the BeBuilder Blocks, you need to activate it in Betheme -> Theme options -> Global -> Advanced, but it is the same as the live edito…
  • In the description, it says that the popup opens with a button. Regarding popup opening, your child theme is the root cause. When I deactivated it, the popup opened correctly. Best regards
  • 1) The settings from your first message are for Footer made with widgets, and options from there do not have an effect on the footer template. 2) If you set up a fixed position, and want to eliminate the white space at the bottom, use the following …
  • Hi, To which theme did you switch? Did you try contacting WooCommerce support regarding this? Best regards
  • The predefined one is not on the icons list, so it cannot be chosen as a custom one. Instead, try icon-user-line. Best regards
  • I think we misunderstood each other. Currently, popups cannot be triggered from other elements than the Button, or by a custom link like shown in the video tutorial I sent you. So you cannot use the icon element for that. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required inf…
  • I am here to help you with problems related to Betheme, and you do not have to pay anything extra. Did you try the tips I mentioned before? Did you send the dashboard access through the contact form? Best regards
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and ensure that you have WordPress Editor enabled. https://forum.muffingroup.com/betheme/uploads/059/K5DTXDL7Q5ZV.png Then edit your pages with the Edit button. https://forum.…
  • Hi, You can change colors in Betheme -> Theme options -> Colors -> Action Bar. https://forum.muffingroup.com/betheme/uploads/311/7JX54ZULGLGA.png If you use Header Builder, you need to edit the header template. Best regards
  • I have corrected it on your website. Please check it out. Best regards
  • Sorry, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/030/C7R8R8OIVOAW.png Are you sure that they are correct? Best regards
  • I have answered in the topics you mentioned. Please check them. Best regards
  • 1) I have resaved the translated template, and the spacing disappeared. https://forum.muffingroup.com/betheme/uploads/354/RXFU6GR6VGIC.png 2) I have added the language switcher to the translated template. 3) I can see that you handled the search fie…
  • The Mega Menus copies its settings from the original template, so you need to open the translated template and change the display position. https://forum.muffingroup.com/betheme/uploads/243/LX6W6MLQ0VGL.png Best regards
  • You can try to reconstruct that to change case studies to category and add clients category so that it will be on the same level, or as you mentioned, you can create pages, but I do not know all nuances you want to have there. Best regards
  • Hello, You can use the following CSS code: #Action_bar .social{    display: none; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Change the height value to e.g. 100px or higher. You need to check when two lines are visible. Best regards
  • Hi, You need a header template with Header Builder and Position set to Fixed. https://forum.muffingroup.com/betheme/uploads/392/EEAKF9M0ABKI.png Then in the section settings, you need to open Advanced -> Background, choose Scroll, and there you s…
  • Please check it now. Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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