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Phil

Phil

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Phil
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  • Yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Back to top Comment by Phil July 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in how can i edit the search page Comment by Phil July 2023
  • You said that you could not update Slider Revolution and did not mention the Betheme. While trying to update Betheme, I see this message: https://forum.muffingroup.com/betheme/uploads/167/PEJSFET4FMJP.png This message could mean that your license ke…
    in can not be updated Comment by Phil July 2023
  • We had to correct theme-woocommerce.php the file in your theme files. It will be fixed in the upcoming update, so it will not occur again. Best regards
    in problem with displaying variations after theme update Comment by Phil July 2023
  • If your Footer is assigned to an entire site, it should be visible on pages made with Elementor. Can you attach a link to one of these pages, please? Thanks
    in BeBuilder and Elementor comined Comment by Phil July 2023
  • Please, turn off all of the plugins especially check caching plugins, refresh your cache, and check if the problem persists. Moreover, contact your server administrator and ask if you do not have any caching tool enabled on your server, and if it is…
    in Scrolling Issue in Mega Menu of BeBuilder Comment by Phil July 2023
  • To achieve both these things, you will need a custom CSS code. I can help you write it, but I will need a link to your website. You can also achieve that without custom CSS by creating Header and Footer templates. https://support.muffingroup.com/vid…
    in Back to top Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems with display on IOS Comment by Phil July 2023
  • Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Thanks
    in Error messages in "under construction" mode Comment by Phil July 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Styles Comment by Phil July 2023
  • I have asked the person who manages the mailbox to answer you, so you can send FTP access. Best regards
    in pre-built site images Comment by Phil July 2023
  • Hi, We will correct that in the upcoming update. For now, please disable WP debug. https://www.domain.com/help/article/wordpress-how-to-enable-or-disable-wp-debug Best regards
    in Error messages in "under construction" mode Comment by Phil July 2023
  • Sorry, but the password is not working. Are you sure that it is correct? Best regards
    in Scrolling Issue in Mega Menu of BeBuilder Comment by Phil July 2023
  • Hi, You must create a separate menu for Mega Menu and choose it in the template. https://forum.muffingroup.com/betheme/uploads/162/FOEM15XJDNLA.png Best regards
    in How to make mega menu without repate in same saction Comment by Phil July 2023
  • Hello, There is no option to set up custom breakpoints. You would have to adjust it in the theme files manually, but we base all responsive settings on these breakpoints, so that it will be time-consuming, and you need to be careful not to break any…
    in Responsive Breakpoints Comment by Phil July 2023
  • Hi, The fancy heading element has a predefined font size in theme files, but you can change it in the Style tab of this element. https://forum.muffingroup.com/betheme/uploads/789/XA2P0JRQ5969.png Please leave suggestions on the following topic: http…
    in Fancy Heading Title font size does not change Comment by Phil July 2023
  • I suggest checking the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-build-a-header-like-apple-com/ https://support.muffingroup.com/video-tutoria…
    in Save existing header menu as a template and then duplicate it Comment by Phil July 2023
  • Hi, Please go to Settings -> Discussion, and set there the number of comments per page. https://forum.muffingroup.com/betheme/uploads/676/EQPJMFB9P0OL.png Best regards
    in Pagination Woocommerce reviews Comment by Phil July 2023
  • I can see that you have an old version of Betheme. Please update it first, and reinstall the SR then. If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://…
    in can not be updated Comment by Phil July 2023
  • After this message, I received them. However, I cannot log in to your WP dashboard. https://forum.muffingroup.com/betheme/uploads/563/IBE01HXRAOTN.png Can you disable it for a while or whitelist a country? We are located in Poland. Thanks
    in Shopping Cart Comment by Phil July 2023
  • Hi, Options for the Back to Top button can be found in Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/300/Y2NYQEB4UFNJ.png If you want to style it, go to Betheme -> Theme options -> Colors -> Footer.…
    in Back to top Comment by Phil July 2023
  • Sure, I deleted it. I can see that you put this image as a Column background, not a wrap. https://forum.muffingroup.com/betheme/uploads/465/DWEJE0DK329E.png So in that case I placed a divider shortcode inside this element to extend the height for mo…
    in Mobile problems Comment by Phil July 2023
  • Hi, 1) Please go to Betheme -> Theme options -> Translate -> Search, and there you can change it. https://forum.muffingroup.com/betheme/uploads/578/X4MZTMO32WJK.png Check also Blog & Portfolio tab. https://forum.muffingroup.com/betheme/…
    in how can i edit the search page Comment by Phil July 2023
  • Hi, What problems did you encounter? Please also check the following link: https://support.muffingroup.com/documentation/translation/#translation-wpml Best regards
    in Translation of multi language website Comment by Phil July 2023
  • Hi, We should release an update to fix this issue. So after the update, everything should work again correctly. Best regards
    in Problem with attributes in Woocommerce Comment by Phil July 2023
  • Sorry, but I could not answer you because you wrote beyond my working time. Also, we send answers three times a day at 12 PM, 2 PM, and 4 PM. Again, I do not see doubled articles. https://forum.muffingroup.com/betheme/uploads/611/CVUDSMNVWD9Z.png Pl…
    in Articles appears twice Comment by Phil July 2023
  • 1) BeBuilder CSS styles are saved in the files. If you or somehow one of your plugins removed or changed this file, your page might not look as you designed it. Then this option is helpful as you can see regenerate these files, so they are recreated…
    in tools> delete history and other tool options Comment by Phil July 2023
  • Hi, There was no need to revert the theme to the previous version, as we have corrected it on your website. Please check it out. Best regards
    in problem with displaying variations after theme update Comment by Phil July 2023
  • Did you use Elementor Footer builder or ours? Did you change page templates for pages with Elementor? Best regards
    in BeBuilder and Elementor comined Comment by Phil July 2023
  • Hi, Sorry, but I do not remember all login credentials, and at least a link to your website would be helpful. Also, if the problem appears only for not logged users, please contact your hosting provider to ensure that you do not have any caching or …
    in Items only displaying while logged in. Comment by Phil July 2023
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