Phil
Phil
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- Phil
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As it looks like a server issue, it is best to report that to the hosting provider/server administrator. If they do not find anything, or find that it is somehow related to Betheme itself I will ask you to send us WP dashboard access and FTP access …
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At the moment, I suggest keeping this version before SR release newer than 6.14 to prevent potential issue with displaying sliders. When they release a new version, deinstall SR, and install it again through Betheme -> Plugins. Best regards
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Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-404-custom-post-type-error/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before yo…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hi, I am unsure what more can I explain for the two first options beyond what they have in the description already. The option for the history refers to history in BeBuilder. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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It should be fixed in the upcoming update. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. It also looks like it be related to the server, so I also suggest consulting thi…
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Hi @fsiconcepts, We have found a root cause and this issue will be fixed in the upcoming update. If you want us to fix it on your website before the update, please send us the WordPress dashboard and FTP access privately thru the contact form, which…
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Hi, What you ask for requires file customization which in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how you should contact your web developer. Item …
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Hi, Unfortunately, there is no option to edit Custom Post Type with BeBuilder. We have this feature on our to-do list, but I do not know when it will be implemented. Best regards
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Did you use the divider element? https://forum.muffingroup.com/betheme/uploads/044/GVIKGTUIUKFT.png Sections also have their dividers, but they are only for diving wraps. E.g. when you have two 1/2 wraps, and do now want to place them next to each o…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Regarding refund please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. If you have already used this contact form and did not receive an answer from us, check you…
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Hi, If you have a header from the Theme options, there is no option to convert it to Header Builder. If you already have a header template made with Header Builder, you can use YOAST Duplicate Post to duplicate it. Notice that with this plugin you n…
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Hi, You can trigger a popup with a button or with a link. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/…
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Hi, Before sending login credentials, please answer two questions. What version of SR do you have installed now? Did you try reinstalling this plugin completely? If you have a version older than 6.14, I suggest keeping an older version because their…
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Hello, 1) Did you also set it up in Betheme -> Theme options -> Responsive -> General? https://forum.muffingroup.com/betheme/uploads/876/RTS0RM6UP5HT.png 2) Your logo is too big for mobile view. In the place I mentioned in 1) you should upl…
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Hi, I have checked your website with Firefox and Chrome, and it looks the same. There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly. Yo…
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Sorry, but I do not memorize every from almost 700 demo sites. Can you attach a link to it, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
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Hi, The option for this is placed in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/588/SX3X2JEALPVY.png Best regards
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Hi, What theme and builder have you used before? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please …
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The login box is only for WooCommerce and is only for customers. It is predefined in the theme files and depends on the settings in WooCommerce -> Settings -> Accounts & Privacy. To show the register button there, you need to have this opt…
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It was not a Betheme issue. You have an archive template where you set to display 100000 products. https://forum.muffingroup.com/betheme/uploads/710/LTIUDEBICLJF.png Best regard
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I have activated the sticky header in your template, and everything seems to work fine. Can you check that, please? Thanks