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Phil

Phil

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Phil
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  • Hi, Go to WooCommerce -> Settings -> Products, and uncheck Enable star rating on reviews option. https://forum.muffingroup.com/betheme/uploads/057/UWDXBXWO33ID.png Best regards
    in I can't remove stars from reviews Comment by Phil July 2023
  • This element comes from the Elementor, which is not our builder. You should contact Elementor support regarding this problem. Best regards
    in Flip Box Not Working On Tablet Comment by Phil July 2023
  • Then you need to put this code in the Custom CSS field for the pages where you want to have a different width. https://forum.muffingroup.com/betheme/uploads/527/96ZFD3FZA0NR.png Only remove the .single-post class. Best regards
    in Page with for content on pages Comment by Phil July 2023
  • 1) Yes, it might take a while because it is a more complex implementation, and we are also working on other features in the meantime. 2) There is no option for that, but I passed this to the dev team as well, and it should implement this in the next…
    in ACF and Portfolio categories Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in video background and standard video Comment by Phil July 2023
  • Please go to Betheme -> Theme options -> Shop -> Products, and set to show Active filters. https://forum.muffingroup.com/betheme/uploads/450/2NNN5M400C1G.png Best regards
    in Product Sidebar Comment by Phil July 2023
  • I do not know how, but you used a menu element from the Mega Menu template in the Header template. Mega Menu menu and Header Builder menu are two different elements, and that is why it did not work. I have placed the correct element in your header t…
    in Mega Menu is't displayed Comment by Phil July 2023
  • I have logged into your WP dashboard, and the Header Builder is available. https://forum.muffingroup.com/betheme/uploads/521/TY6RZS547JNH.png I even created an example template. Please see the video tutorial I sent in my first message. Best regards
    in Custom Header Builder Missing Comment by Phil July 2023
  • Hi, Great to see that you handled it. Also thanks for sharing your solution. It might be useful for others. Best regards
    in filter css Comment by Phil July 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Troubleshooting Mobile Layout: Positioning Hamburger Menu and Logo Comment by Phil July 2023
  • Hi, Sorry, but I quite do not understand. Can you explain greater your problem, please? Thanks
    in Purchased license Comment by Phil July 2023
  • Hi, Is there any error message when you try to import that demo? If yes, please attach a screenshot showing that. Also, please go to Betheme -> System status, and ensure that your server meets theme requirements. Best regards
    in Theme is not Installed on My Domain Comment by Phil July 2023
  • Hi, 1) You can use page templates and place them in only one section. Page templates are not global, so if you put them on a page or change something on a template, this change will not affect where it was used before. https://support.muffingroup.co…
    in Possibility of creating custom "Pre-Build Sections" Comment by Phil July 2023
  • Hi, Please go to Betheme -> Tools, use the Regenerate Thumbnails option and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/171/WD1EMDSRDKZH.png Best regards
    in Not all images appear during the search, why is this happening?" Comment by Phil July 2023
  • Hi, It might be done with a custom CSS code by hiding it on all pages except the given ones. But it is a more complex CSS, and you should contact your web developer regarding this. Best regards
    in Can we display the mobile bottom menu only on certain pages Comment by Phil July 2023
  • Please check it now. The problem should be gone. Thanks
    in Technical problem Comment by Phil July 2023
  • I have activated it on your header template. https://forum.muffingroup.com/betheme/uploads/212/FQJVAZYA7UWW.png Please check it out. Best regards
    in Header Builder 2.0, No Sticky Header on Mobile Comment by Phil July 2023
  • Hi, We did not receive any reports recently from our customers, and we do not have such problems in our environments. Did you check your browser console if there are no errors? Best regards
    in slider revolution backend looking weird Comment by Phil July 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/238902#Comment_238902 What about this? We did not touch this part. We have corrected the problem with Stripe on your website. Please check it out. Best regards
    in Disappearance of Google and Apple Pay Buttons from My Website Comment by Phil July 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Custom Header Builder Missing Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Product Sidebar Comment by Phil July 2023
  • Yes, sorry, we are currently working on it. We have changed it back.
    in Disappearance of Google and Apple Pay Buttons from My Website Comment by Phil July 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Technical problem Comment by Phil July 2023
  • When you add a button to your website, it already has an assigned style from theme options. In the button settings, you can choose between standard style and highlighted. https://forum.muffingroup.com/betheme/uploads/471/LIBEQXGS354E.png https://for…
    in Button Styles Comment by Phil July 2023
  • I can see background on your mobile sticky header. https://forum.muffingroup.com/betheme/uploads/278/ZR7QFWIOMJN8.png Did you handle it? Best regards
    in Sticky menu and bg Comment by Phil July 2023
  • Hi, If you have Elementor PRO, you can use their Header Builder. https://elementor.com/blog/header-footer-builder/ Also, regarding BeBuilder, we have many video tutorials showing how to use it, and I encourage checking them. https://support.muffingr…
    in Can I edit the header for the page BLOG with elementor? Comment by Phil July 2023
  • I used the credentials that you sent previously. 1) All your users have roles provided by some of your plugins. To assign a user to post, he needs to have for example, the role Editor. https://forum.muffingroup.com/betheme/uploads/239/TIT6MTCGYL6T.p…
    in how can i create two sections: blog and events using PORTFOLIOS? Comment by Phil July 2023
  • I just received your private message. It is due to Slider Revolution that incorrectly assign premium labels to our sliders. We are currently talking with them about this issue. However, we will need your database access if you want us to correct it …
    in Slider Revolution Comment by Phil July 2023
  • Hey, When assigning a page as the 'latest posts' page, it is converted into an archive, restricting the ability to edit it using Elementor. To modify the page with Elementor, ensure that the 'latest posts' setting is not enabled in your settings -&g…
    in I can not edit the page BLOG with Elementor Comment by Phil July 2023
  • Hi, I do not see it on your website. https://forum.muffingroup.com/betheme/uploads/135/7O9ZY9CWLW3M.png Are there any steps to reproduce this issue? Best regards
    in There is a line on the right side of the mobile version Comment by Phil July 2023
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