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Phil

Phil

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Phil
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  • Hi, Sorry, but we didn't get any private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that your design…
    in [Urgent!]can't edit the wrap Comment by Phil July 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Pre Built Website Stuck in Content Comment by Phil July 2023
  • Hello, 1) For that, you should use the Sidebar menu builder and set up the Sidebar template to 100% width. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ 2) Please send …
    in Burger Menu in Header Template and Overlay | 1 level menu Comment by Phil July 2023
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
    in No templates item menu Comment by Phil July 2023
  • Hello, Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ There you will find an explanation of how to create such a sidebar. You can still use WooCommerce, and enable Catalogue mode, so prod…
    in Sidebar with Filters Comment by Phil July 2023
  • Great to see that you handled it. Can you tell me how you proceeded with that? Also, is there anything else I can help you with? Best regards
    in Error installing update Comment by Phil July 2023
  • Did you try clearing your cache? You have a caching plugin active, and it might hold the view from before your changes. Best regards
    in I have edited a page but the content isn’t showing? It is not hidden Comment by Phil July 2023
  • Sure. Please send this privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Slider revolution lag Comment by Phil July 2023
  • When you add a Clients element, it should automatically generate grid layout. https://forum.muffingroup.com/betheme/uploads/221/6JIDSL3412RD.png You only need to set Items per row. Best regards
    in Help Needed with Editing Clients Presentation Comment by Phil July 2023
  • Instead of using the button element, please try the Icon Box. Or you can put an empty character in the button tile field. https://emptycharacter.com/ Best regards
    in Need Help Editing Project Display on WordPress Homepage Comment by Phil July 2023
  • Hi, Do you mean the blog element from BeBuilder or main blog page? Can you attach a link to your website, please? Thanks
    in How to add rounded corners for Blog Feature Images Comment by Phil July 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to handle this. Best regards
    in Web don't show some elements Comment by Phil July 2023
  • Hi, You have this section hidden on mobile. https://forum.muffingroup.com/betheme/uploads/824/K30BQ4AC1A59.png You should enable it on mobile, or create a new ID for mobile (e.g. programmaMobile), create a new mobile menu, and assign this new mobile…
    in A specific menu item does work in mobile Comment by Phil July 2023
  • I received information that we will not interfere with this because it might affect other functionalities. You can try to modify it by yourself by moving mfn_breadcrumbs function from betheme/functions/theme-functions.php to functions.php in the chi…
    in Subheader Breadcrumbs w/TheEvents Calendar Comment by Phil July 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Get_Card error Comment by Phil July 2023
  • Hello, 1) It is an action button. Please see the following link about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ 2) You can control the padding of the subheader, which contains the Page title and breadcrumbs, and the posit…
    in Roma Comment by Phil July 2023
  • We have corrected it too. Now when you scroll to the last product, more will load. Best regards
    in Change sales menu item Comment by Phil July 2023
  • 1) I can see that you handled the part with information under the title. Do you still need help with that? 2) We would need your WP dashboard and FTP access for the breadcrumbs. Please it thru the contact form, which is on the right side at http://t…
    in title of the name of the single event Comment by Phil July 2023
  • Can you please attach a link to your website and screenshots showing your problem? Thanks
    in Purchase code already used and theme does not allow updating prices Comment by Phil July 2023
  • Hi, Instead of the default style, please try the Masonry. Best regards
    in Image gallery : vertical and horizontal images are not "fitting" Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Custom CSS HELP!! Comment by Phil July 2023
  • Hi, Great to see that you found it. Can I help with anything else? Best regards
    in Templates -> Invalid post type Comment by Phil July 2023
  • This icon can be changed in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/691/SFYCMSJUEQQR.png Best regards
    in How do I Edit this to another Icon? Comment by Phil July 2023
  • You can read about this problem here: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Anyway great to see that you handled it. Best regards
    in I need help to find out why site dont not work on Edge and Chrome on PC ! Comment by Phil July 2023
  • Hey, 1) Please use the license manager to handle your license key: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. 2) Can you please attach a link to your website and a screensh…
    in Purchase code already used and theme does not allow updating prices Comment by Phil July 2023
  • Hi, The title is affected by the Elementor secondary global color. See the following article: https://elementor.com/help/which-elements-are-impacted-by-the-default-color-palette/ This color can be changed in the Elementor's site settings. If you do …
    in title of the name of the single event Comment by Phil July 2023
  • You have many misconfigurations on this page. For example, in the video ID, you placed the whole link, not the ID only, as the tip on the right side shows. https://forum.muffingroup.com/betheme/uploads/574/3OWIN8ST5EDL.png The marked part should be …
    in I have edited a page but the content isn’t showing? It is not hidden Comment by Phil July 2023
  • Hi, You have many misconfigurations on that page. I explained these on your second topic (which you sent credentials for). Please check that, correct them, and see if it is correct then. Thanks
    in Previews on iPad are coming out weird Comment by Phil July 2023
  • I can help you prepare a custom CSS code, but I will need a link to your website. Best regards
    in Back to top icon and Google reCAPTCHA overlap Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Slider revolution lag Comment by Phil July 2023
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