Phil
Phil
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- Phil
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Hi, I was able to reproduce it on my environment and passed it to the dev team. We will take a look at this. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, 1) Can you attach a link to this page, please? It will surely help us to know what exactly you refer to. 2) These tabs are divided into separate elements, and there is no option to put them in tabs with custom templates. Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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It will be fixed in the upcoming update, the link that should lead to Theme options has a typo. Anyway, you can modify your header in the Theme options. https://support.muffingroup.com/video-tutorials/how-to-set-up-header-in-betheme/ Best regards
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Hi, I have checked your website, and it looks correctly to me. https://forum.muffingroup.com/betheme/uploads/017/CLRMQNSQ9SA2.png Did you clear the WPRocket cache? If not, please do that. Also, please clear your browser cache. Thanks
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Hello, 1) There is no option to move this part to the bottom of the article. 2) You can disable it for all posts in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/839/2TP7B1618B87.png…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Templates in Import/Export are for page templates only. Please see the following video tutorial about the global sections and wraps: https://support.muffingroup.com/video-tutorials/global-sections-wraps/ Best regards
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Hello, It it an icon element. You need to edit the header template to modify it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and ensure that you do not have templates disabled. https://forum.muffingroup.com/betheme/uploads/873/4CJV7B13VAZM.png Thanks
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check it out. Notice! Please attach a link to this forum discussion…
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Hi, The error message seems to refer to one of your plugins. Did you try disabling it? If not, please do it. Thanks
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What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how you should contact your web developer. Item Po…
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Hi, There is a bug with that, and it will be fixed in the upcoming update. If you want us to correct it on your website, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://them…
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Sure, I removed the last modification. You can use the Header Builder if you want to customize your header greater. See the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Can you explain greater what happened after you used this plugin, please? I have tested it, and it works as it should. What steps did you proceed? Can you also attach a link to your website, please? Thanks
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Hello, If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all of the URLs in the BeBuilder and Theme Options at onc…
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Hi @Discretelogix, There is no option to add one color of skin to a particular page. However, with BeBuilder, you can style every element, and set up any colors you want. Please see the following video tutorial: https://support.muffingroup.com/video…
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1) I have checked both of these pages, and they load fast for me. Please see the following screenshots: https://forum.muffingroup.com/betheme/uploads/546/IF87YS5TDO2S.png https://forum.muffingroup.com/betheme/uploads/452/L6TDCNLMP65Z.png Did you che…
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It’s because of the CORS library, which hasn’t been installed on your server. For more details about the CORS, you can read http://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will certai…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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It was a bug in the theme files. This fix will also be included in the upcoming update, so you will not have to fix it next time. ? Best regards
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Sorry, but the login credentials you sent are not working. Please send them again, but ensure that they work. Thanks
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We have corrected it on your website. Please check it out. Best regards
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What you ask for requires file customization, which is not allowed in reference to Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how to contact your web developer. Item Policy say…
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Regarding your website speed, I can see that you use JPG and PNG files, which weigh much more than WEBP. You should use some converter and use the WEBP extension instead. Also, Slider Revolution is a powerful but heavy tool. If you want to improve y…
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I do not see such a message in Appearance -> Themes of your website. Anyway, please remove betheme packages beside the active one, and see if the problem persists. Thanks