Phil
Phil
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- Phil
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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The access you sent does not have admin rights, so I could not check anything. Please change this user's privileges. The FTP does not work either: https://forum.muffingroup.com/betheme/uploads/471/WYGTKKU62LRG.png Thanks
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I'm happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
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Hi, We have it on our to-do list, but there is no such exact feature yet. At the moment, you can use the Tabs element and put non-js-based shortcodes in them. https://muffingroup.com/betheme/elements/ Best regards
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No worries. If you have any other questions or problems, feel free to ask. Best regards
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I am glad we could help you. If you have any other questions or problems, feel free to ask. Best regards
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There is at least one <li> element in the live search: https://forum.muffingroup.com/betheme/uploads/190/MM2CRP7SNDLF.png As you can see, they have a group of search result titles. Should I look at some specific place? Best regards
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Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It is something that you must do on your own. Get to your old domain, deregister the theme through Betheme -> Dashboard, and remove the theme files from that domain. Then go to the new domain and register again in Betheme -> Dashboard. If …
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These are built-in theme variation swatches. You can see how to create them in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
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Then I misunderstood you because the image displays correctly when variations are selected: https://forum.muffingroup.com/betheme/uploads/958/7KGO8L0V5WUK.png Could you explain your issue in greater detail, please? Thanks
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Hi, Please go to Betheme -> Theme options -> Global -> Logo, and reduce the padding value: https://forum.muffingroup.com/betheme/uploads/913/EP7MDIA1MTTR.png Best regards
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Hi, I do not see it on your website. https://forum.muffingroup.com/betheme/uploads/274/Z6S5XWVHI408.png Did you remove it? Best regards
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Hi, Please do not create new topics if you have already asked your question in another one. Please continue here: https://forum.muffingroup.com/betheme/discussion/79222/questions-about-woocommerce-product-display-in-betheme#latest Best regards
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You can disable Categories & Tags in Betheme -> Theme options -> Blog & Portfolio -> Blog: https://forum.muffingroup.com/betheme/uploads/990/NFXXMEXEL4CE.png Or use the following CSS code: .blog_wrapper .post-desc .post-meta .catego…
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Hi, You can use a negative bottom margin. https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
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You are using header template made with the Header Builder. Please check it there: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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There is some really strong cache. Even changing the theme in the WP panel does not have effect on the live website. Are you sure that you do not have any cache active? Maybe you have Cloudflare set for your website? If you are unsure, I suggest con…
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1) Thank you for your message, but it does not quite explain what your goal exactly is. Please explain how you would like to modify the design. Attaching some examples would also help. 2) For images, I suggest using sizes that will be displayed on t…
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You have a different section set for the mobile display, so modifications you made on the desktop must also be done on mobile. Best regards
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Hi, 1) For the video element, did you use the YT video or a self-hosted HTML5 video? For YT videos, thumbnails are taken from YT. 2) Your video link is wrong. You should use this one instead: https://www.youtube.com/watch?v=WRB5l9QE8J0. With it, the…
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Hi, Please check if you did not set this image for your variations: https://forum.muffingroup.com/betheme/uploads/491/45KIHRT60K1P.png Best regards
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It could be due to fact that the link is placed in the H5 tag. Try the following CSS code: .column_attr h5 a{ color: #0f0; } Best regards
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Hi, This image seems to be a background for the header template. Did you check it there? Best regards
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Hi, Unfortunately, we are unable to help you with that because it is a CSS/browser limitation, not a theme-related issue. Best regards
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Sorry, I could not answer you because you wrote beyond my working time. We were able to locate the root cause. Please import this demo again now, and all will be fine. Best regards
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Hi, Regarding the sidebar with the Featured Image field, click on this icon: https://forum.muffingroup.com/betheme/uploads/991/4CZK0OREBRNM.png https://forum.muffingroup.com/betheme/uploads/975/BW6VFFDMKLG6.png Regarding the slider, I suggest using …
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Hi, 1) You can change link color in Betheme -> Theme options -> Colors -> Content: https://forum.muffingroup.com/betheme/uploads/960/MQJMBXHD2C69.png 2) I can see it like this now: https://forum.muffingroup.com/betheme/uploads/503/1RPRPI451…
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So, please increase it a little more. Best regards