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Phil

Phil

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Phil
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  • Hi, Can you tell me how did you add it there? Did you use some plugin for that? Best regards
    in My Account Comment by Phil June 2023
  • Hi, It is because each line is placed in a separate <p> tag, which has a default bottom margin. https://forum.muffingroup.com/betheme/uploads/480/1U7388JVWOLL.png The text on the left is divided with <br> tag for comparison. https://foru…
  • We support the events calendar but did not include it in the query loops. There is much functionality from this plugin that we do not have an influence on, so it will not work out in the query loops. Best regards
  • Always happy to help. ? If you have any other questions or problems, feel free to ask. Best regards
  • Hi, This demo uses the Header Builder, so you should edit the header template. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
  • Hello, Please do not create duplicate posts. I will answer you in the first one you created. Best regards
  • Hello, I can see that you use Gutenberg in your posts. Gutenberg is not our builder, and we do not have an influence on it. However, I found the following link: https://notesontech.com/responsive-embeds-in-wordpress/ I hope it will be helpful for yo…
    in Videos in Blog Comment by Phil June 2023
  • These are different features. We are currently working on the post template builder, working like the product one. The solution I provided here is a workaround. Page templates are just content with which you can populate pages, posts, and other plac…
    in blog issue Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hello, 1) Please go to Betheme -> Theme options -> Global -> Global, and uncheck the transparent header option. https://forum.muffingroup.com/betheme/uploads/435/8K2FFDUJIGVG.png 2) Sorry, but we did not test this plugin with the theme. Our…
  • This could be some caching on your server. Please contact your server administrator, and ask if you do not have any caching tools on your server. Also check your website with a different browser, and in incognito mode. Thanks
  • You can create a WP user even with some "dummy" email address, like "[email protected]". Best regards
  • Hello, 1) Did you use an option to regenerate thumbnails as the message next to this option says? https://forum.muffingroup.com/betheme/uploads/092/LGT1TNOS1ZY2.png If not, please do that, and recheck your images. 2) Can you be more precise about wh…
  • Hi @mikezarrads, It is an old topic. It would be best if you create a new one, describe what exactly is happening on your website, attach a link to it, and screenshots showing the incorrect display. Thanks
  • Great to see that it works for you now. If I can help with anything else, please let me know. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that your Betheme and WP are up-to-date. Thanks
  • It looks like a regular video buffering over what we cannot control, especially since Slider Revolution is not our plugin. Employing video optimization techniques is recommended for enhanced results in maintaining video quality and faster loading ti…
  • You can remove it or leave it if you disabled built-in fields in theme options. https://forum.muffingroup.com/betheme/uploads/209/A9JORAJA3TWA.png When our fields are disabled, the Yoast ones will be the ones that work. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • You can downgrade Betheme only by using a backup of your website. If you did not prepare any, you can ask your hosting provider about it. Can you also explain what is not working, please? Saying that it "sucks" is not a really polite way t…
  • Images on your website have different size ratios. They can be stretched with a CSS code, but they will look like this: https://forum.muffingroup.com/betheme/uploads/157/8IK19YXRSK89.png Is it what you want to achieve? Best regards
  • You can use the loop builder. See these videos: https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ https://support.muffingroup.com/video-tutorials/how-to-create-custom-product-slider-part-1/ https://support.muf…
  • I have deactivated most of the plugins on your website, and pre-built sections imported correctly. https://forum.muffingroup.com/betheme/uploads/341/8A5YNGAOVBV6.png Disable your plugins one by one to find which is the culprit. Best regards
  • Hi, Do not worry about the category. I have moved it to the correct one. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ If you see your changes only on the builder b…
  • You had an incorrect URL set in the WP settings (HTTP instead of HTTPS). I have corrected it and installed the demo on your website. Please check it out. Best regards
  • Please use the Full Width or Highlight options in that section. https://forum.muffingroup.com/betheme/uploads/312/JXMDE2JDIZ8Z.png https://forum.muffingroup.com/betheme/uploads/887/CI4PDEDOSCBR.png See which one suits you better on your website. Be…
  • You can download a parent theme. But if the changes were performed without the child theme in the parent files, there is no option to get clean theme without the modifications. Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hello, Please do not share your license key here because others can see it. If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed witho…
  • Hi, The user you sent access to does not have admin rights, and I can only see the under-construction page. Can you change this user privileges to admin, please? Thanks
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