Phil
Phil
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- Phil
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I have re-registered the license key on your website, and SR has been updated without any problems. Now you should be able to update all plugins and Betheme. Best regards
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You used an older version of this plugin. I installed a new one, and the replacement worked properly. Best regards
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Install the downloaded Betheme package, and then you should be able to re-register your license key. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.n…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Thanks for letting me know. I also shared this with the dev team. Best regards
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Hi, You can use the Download Plugins and Themes from Dashboard plugin to download the Betheme package before updating it to the newest version. Best regards
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It should be achievable by modifying the files, but we do not provide help with such customization, and you should contact your web developer. Image sizes are predefined to look best for specific product styles and to prevent possible problems regar…
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Hello, In a product template, there is no option to add such navigation. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-fu…
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Elementor styles overwrite ours, and it causes this problem. You can use the following code to correct the display: .woocommerce .elementor-widget-woocommerce-product-images span.onsale{ padding: 3px 8px!important; } Put it in Betheme -> Theme…
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Hi, This could mean some caching tool is enabled on your server. Please contact your server administrator regarding this problem. Best regards
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Hi, Great to see that you handled it. Is there anything else I can help you with? Best regards
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Hello, 1) Yes, you can use either a fixed position for your header or create a new layout with the sticky header. https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ 2) Instead of using the Hamburger element, you can use a…
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Please do not create duplicate discussions. 1) Please replace this part: .menu #menu-item-wpml-ls-107-en{ margin-left: 24%!important; } With the following one: .menu .menu-item:nth-of-type(8){ margin-left: 33%!important; } 2) Font color can be ch…
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Hi @thelabguy, Please note that it is better to create new discussions for new questions. 1) See the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ There you will find out how to edit the mobile vi…
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1) Actually, it does not matter if you hide it before or after generating SEO content. This option is only to prevent displaying content duplicated on your website. 2) Yes, if you changed something on your page, you should remove previously generate…
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Hello, You need to use class scroll for the element with a link. https://forum.muffingroup.com/betheme/uploads/685/8XXY1UEW28W1.png Best regards
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Hi, I have checked your slider, and all these buttons lead to the following links: https://juliealvaradoartist.com/accordion-dreams/ https://juliealvaradoartist.com/tortoise-days/ https://juliealvaradoartist.com/great-out-doors/ Did you handle this?…
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It refers to the discussion we are currently talking in, so the link is this one: https://forum.muffingroup.com/betheme/discussion/69627/slider-revolution-disappeared-and-it-is-not-possible-to-reinstall#latest Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, To make the child theme work, you also need to have a parent installed, but the child theme should be the one active. You can learn more about it here: https://support.muffingroup.com/documentation/installation-updates/#child-theme Before per…
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Indeed it is really strange. You can also try to use a different browser to see if it is not related to it. I am not able to reproduce your problem on none of PC and browsers I was testing with. Best regards
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Thank you for your explanation. I have passed it to the dev team, and we will correct it. Best regards
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Where did you add it? This font overwrites WooCommerce font for stars, and causes this issue. https://forum.muffingroup.com/betheme/uploads/697/WCFJHAVO4B4C.png https://forum.muffingroup.com/betheme/uploads/742/CT8N29W0K6V3.png Best regards
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There was a bug in the theme files. Fix with this correction will also be included in the upcoming update. Best regards
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Hi, What you ask for requires file customization which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
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Hi, Do you have the newest version of Betheme, WP, and plugins installed? Did you try with a different browser? Best regards
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You have caching tool installed directly to your WP. https://forum.muffingroup.com/betheme/uploads/083/JJNRML5LD9DK.png I have disabled it. Check it now. Also, the text editor works correctly for me. https://forum.muffingroup.com/betheme/uploads/920…
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Hi, Can you send me a screenshot of how your Betheme -> Dashboard area looks, please? I mean, the registration section. Anyway, you should be able to re-register your license key when you download a new package of Betheme from ThemeForest, and re…