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Phil

Phil

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Phil
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  • Great to see that you handled it. If I can help with anything else, please let me know. Thanks
  • Hi, Can you tell me from what version to which did you update your PHP? What version of WP and Betheme do you have? Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
  • Hi, It depends if you use a header from theme options or a header builder. Please see the following link: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ Best regards
  • Hi, Do you have this plugin installed? What privileges have a user you are using? Did you try disabling your plugins to see if none of them hides it? Best regards
  • Hello, There is no option to achieve that because our popups are based on different classes and functionalities than your plugins. Best regards
  • Sorry, I forgot to attach a link explaining what deprecated means. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Basically, all the settings that are deprecated can now be set in the Style or Advanced tabs. There are al…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, tell us which demo you try to install, and we will check what might be the reason. Notice!…
    in demo error Comment by Phil June 2023
  • Hi @thelabguy, It has nothing to do with the Mega Menu. It is about the custom Header template, and this demo uses it. You need to open the Header template, and in the Header Options, set the Position to Absolute and change the Body offset to Yes. h…
  • Hi, You are using an Elementor, which has its own lightbox for images, and it shows twice because we also have a feature for that. You can either disable Elementor lightbox: https://elementor.com/help/lightbox/ Or ours in Betheme -> Theme options…
    in Gallery Comment by Phil June 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, Your images are too small. Please upload images in higher resolution, and it will work properly. Best regards
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Regarding this, you should contact the Polylang support. Anyway, I have found the following link: https://polylang.pro/doc/widgets/ I hope it will be helpful. Best regards
  • Hi, Please try the following CSS code: .menu-line-below-80-1 #Top_bar:not(.is-sticky) .menu > .menu-item-has-children:hover > a:not(.menu-toggle)::before{    content: " ";    height: 1px;  left: 10%;  top: 50%;  margin-top: 20px;  wi…
  • Hi, Your section below the slider has top padding set in the deprecated settings. https://forum.muffingroup.com/betheme/uploads/158/HMIEQ12DHUDC.png Please see the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please see the following video tutorial: https://support.muffingroup.com/v…
  • I cannot tell the exact day when it will be released, but it should be released in the next update. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hi, There is no option to achieve that with such a layout configuration. Best regards
  • Hello, If the links are still pointing to the old domain after the transfer of your website, please use this plugin. https://forum.muffingroup.com/betheme/uploads/682/A2TKQCF6P5ZT.zip It will help you change all of the URLs in the BeBuilder and Them…
    in Image URLS Comment by Phil June 2023
  • Hello, Please go to Betheme -> Theme options -> Responsive -> Header, and change the WPML position to Both. https://forum.muffingroup.com/betheme/uploads/964/I55V210G9WGD.png Best regards
  • Sure, you can do it. Page id does not change, so you should not encounter any problems with that. Best regards
  • Sorry, but I quite do not understand. Can you explain that greater, please? What issue do you refer to? Can you attach a screenshot showing this? Best regards
    in Keys issue Comment by Phil June 2023
  • Please check this page: https://wordpress-848770-3076201.cloudwaysapps.com/remodeling/kitchen/ You have deprecated settings for the first sections. I have changed all settings for the first section on this page to new ones. Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • As I am now checking your main and staging domains, they both load in the same way. Can you record a video showing what exactly you refer to, please? Thanks
  • As I mentioned, I have passed this problem to the dev team, and we are looking at this issue. We hope to resolve that in the upcoming update. Best regards
  • The blog page is populated automatically with posts, and the layout can be determined in Betheme -> Theme options -> Blog & Portfolio -> Blog. The sidebar can be set up as for any other page. https://support.muffingroup.com/video-tutori…
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
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