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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Counter Background Comment by Phil June 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Under construction and WPML Comment by Phil June 2023
  • We are constantly using this plugin and never had such a problem. It would be best if you contact Duplicator support regarding this. Best regards
    in Missing images on Media Library and BeBuilder Comment by Phil June 2023
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
    in Keys issue Comment by Phil June 2023
  • Good to see that you manage to solve that. If this happens again, do not hesitate to contact us. Best regards
    in Impossible to modify any pages with BeBuilder 27.0.7 Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Revolution Slider does not work in Firefox anymore Comment by Phil June 2023
  • Hello, Please go to Betheme -> Theme options -> Global -> Navigation & Share, and there you can activate the share buttons. https://forum.muffingroup.com/betheme/uploads/607/TD5EPR6PZ249.png Best regards
    in How to add an analysis button on the website? Comment by Phil June 2023
  • Hi, You can place the Our Team List shortcode inside the Accordion (I suggest using Toggle instead)element. https://forum.muffingroup.com/betheme/uploads/742/JV78WLU90UOF.png https://forum.muffingroup.com/betheme/uploads/273/I0JF6OWMFKZE.png Best re…
    in Team-List with Accordion Comment by Phil June 2023
  • We have found the root cause. In the upcoming update, it will be fixed. Best regards
    in Unable to find pages/posts in WP Editor of "Column Text" elements Comment by Phil June 2023
  • On that page, I have changed the z-indexes for these two sections: https://forum.muffingroup.com/betheme/uploads/881/Y7WGNN7NODNG.png https://forum.muffingroup.com/betheme/uploads/664/WPFK31VEDOXC.png Also, you can try the following CSS code: .page-…
    in Displace footer on z-index Comment by Phil June 2023
  • Please go to the Templates tab, remove or switch to draft the header template, and check the display on your website if it is correct then. https://forum.muffingroup.com/betheme/uploads/775/HHQB3C5CU3TT.png Best regards
    in My logo imagen fails Comment by Phil June 2023
  • Sorry, but you did not attach a link to your website anywhere. Can you send it here, please? If you do not want to share it publicly, send it through the contact form, but remember to attach a link to this forum discussion. Thanks
    in Can't change section / text / images Comment by Phil June 2023
  • Muffin Builder, BeBuilder, and BeBuilder Blocks are one and the same builder. We changed the names Muffin Builder -> BeBuilder Blocks and Muffin Builder -> BeBuilder. After all content, and construction on the page is the same. We planned to …
    in Problem with automatic switch from Builder Style "Blocks" to "Live Builder" Comment by Phil June 2023
  • Hi, It will be fixed in the upcoming update. For now, when you want to perform changes on your pages, I suggest disabling Polylang. Best regards
    in polylang update error Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Advanced Map Height Comment by Phil June 2023
  • Good to see that you figured it out. ? Best regards
    in switch back from Builder Style "Live Builder" to "Blocks"? Comment by Phil June 2023
  • Hi, There is no setting to choose which icons to display. You can hide some of them with a custom CSS code, but to add new ones, you will have to modify theme files which we do not provide help. Notice that services like YouTube or Instagram do not …
    in Share Box Comment by Phil June 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Notice that the mega menu builder works only with the header builder, and you will have to create a template for that too. https://supp…
    in Mega Menu Comment by Phil June 2023
  • Can you please tell me how it should look? It will also help if you attach a screenshot pointing to what is incorrect. Best regards
    in Issues with Header & Footer Comment by Phil June 2023
  • Thank you. We have corrected it on your website. Please check it out. Best regards
    in Products not showing up when changing filters Comment by Phil June 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and check the Shadows option. https://forum.muffingroup.com/betheme/uploads/590/YJL8XHNBPYW8.png Best regards
    in Style Boxed Comment by Phil June 2023
  • Hi, Please write your questions in English so it will be easier for people searching for a similar question to find an answer. Anyway, to hide categories and tags on this particular product, please use the following CSS code: .postid-1421 .product_m…
    in Jak ukryć kategorię i tagi na stronie produktu. Comment by Phil June 2023
  • Hi, We are looking at this. When I will know anything new, I will let you know. Best regards
    in Unable to find pages/posts in WP Editor of "Column Text" elements Comment by Phil June 2023
  • On your previous website we added a fix in theme files, which I also implemented this website. https://forum.muffingroup.com/betheme/uploads/936/0GKBLNWV1MWF.png Now everything should work fine. Please check it out. Thanks
    in Performance update Comment by Phil June 2023
  • I had assigned a sidebar in the template settings. https://forum.muffingroup.com/betheme/uploads/661/95QFZKSOF2AA.png Best regards
    in How to edit the template Comment by Phil June 2023
  • Please use the following CSS code: .single-product .mfn_product_meta .posted_in{  display: none!important; } Thanks
    in How to hide the content inside the red box on the image？ Comment by Phil June 2023
  • There is no option to change that because it is hardcoded in theme files. You can leave us a suggestion to change that on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best rega…
    in Responsive size Comment by Phil June 2023
  • Hi, Can you tell me how did you migrate your website, please? Did you use some tool for that? Best regards
    in Missing images on Media Library and BeBuilder Comment by Phil June 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Elementor conflict - the preview could not be loaded Comment by Phil June 2023
  • To be sure that one of your plugins is the culprit, you can disable them for a day. Especially check optimizing plugins if you use any. Our theme does not erase anything over some time, and usually, it is caused by server tools or plugins. Best reg…
    in Pages are not showing the right content Comment by Phil June 2023
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