Phil
Phil
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- Phil
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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1) Open the template, and move the Plain text/HTML element from top to bottom below the Shop Products element. 2) Yes, it is a template. https://forum.muffingroup.com/betheme/uploads/590/JXAST679ENMO.png Please see the following video tutorial: http…
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1) Elementor removes it. When you disable the Elementor Footer template, the header, and slider will appear. 2) Yes, that is right. If you have already used Footer, you also need to build the Header. Best regards
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The root cause was your child theme. When I deactivated it, the display was correct. Best regards
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Hi, You can disable this plugin to see if the problem is gone without it. If it persists, it would be best if you contact the plugin author regarding this problem. Best regards
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We do not support this plugin, but recently we received a couple of messages regarding this, and we will take a look at what we can do about it. Best regards
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Instead, please try the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We constantly use it and never have problems with it. Best regards
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Hi, Slider Revolution templates are available only for a premium version of this tool. So if you want to have access to that, you would have to purchase it. However, please note that you can also import any slider from our pre-built websites. https:…
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Hi, Please do not create duplicate discussions. Check the first topic you created. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please clear your browser cache. https://forum.muffingroup.com/betheme/uploads/558/PQBIF9CTWBSB.png Thanks
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Hi, I can see that you have managed this https://forum.muffingroup.com/betheme/uploads/143/X11YFINPKWI3.png Do you need help with anything else? Best regards
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Your website has under construction enabled. https://forum.muffingroup.com/betheme/uploads/693/K8RGQESEMLT1.png Can you disable it for a while? Thanks
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Hi, You can find it out by media names. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/769/P75T1AUMBCNF.png Best regards
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You used Elementor's Footer Builder, which works in pair with their Header Builder. If you created a Footer template, you also need to create Header Template and put the slider on your page with the Slider Revolution element or with the shortcode. …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, see the following video tutorial: https://support.muffingroup.com/video-tu…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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1) It is the correct place where it should lead you to. The {content} dynamic data should display category description, and it works, but it displayed the first product content incorrectly, and we have corrected it. 2) When you create a shop templat…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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You can change the display in Appearance -> Themes with BeCustom as well. But if you mean the theme catalog on the server, it is highly recommended not to change that because many WordPress features are based on the catalog name, and it might cau…
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It is right here: https://forum.muffingroup.com/betheme/uploads/477/JW8N179YNW9O.png But you need to be logged in to ThemeForest. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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You wrote beyond my working time, thus I could not answer you. We work from Monday to Friday and send answers three times a day, as I already mentioned here: https://forum.muffingroup.com/betheme/discussion/comment/236285#Comment_236285 2) Go to Bet…
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Hi, You would have to use the Heading element and place it right above the video element. https://forum.muffingroup.com/betheme/uploads/241/DBFPHR1D3RS7.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, The files responsible for that are header.php and header-shop.php. Best regards