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Phil

Phil

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Phil
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  • We used a custom solution to achieve that on that page. To have the same effect, you would have to contact your web developer or use an extension to Slider Revolution to add such a feature. https://www.sliderrevolution.com/documentation/typewriter-a…
    in Tyler writer effect Comment by Phil May 2023
  • Sorry, but I do not handle the mailbox. There is another person who is in charge of that. Please check your spam folder for our response. Best regards
    in sticky header disappears then reappear briefly after scroll Comment by Phil May 2023
  • Yes, it used to be a plugin, but it was outdated, and we decided to rewrite this tool as an integral part of Betheme. Best regards
    in header builder Comment by Phil May 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Add/create a widget for custom side nav Comment by Phil May 2023
  • Hi, Yes, you set up a different subheader image per page in the Page Options, in the Media section. https://forum.muffingroup.com/betheme/uploads/943/6H7CQO3SC9U3.png Best regards
    in Unique subheader background image per page Comment by Phil May 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/236472#Comment_236472 I missed this message. Great to see that you handled it. Best regards
    in can't activate theme Comment by Phil May 2023
  • When I logged into your dashboard, I could see that your license is already registered. Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/252/LEUQUF0K2US7.png Anyway, as you might notice on the right, you have some m…
    in can't activate theme Comment by Phil May 2023
  • Sorry, but we didn't get any private messages from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the req…
    in Compare Products Comment by Phil May 2023
  • Sorry, but the FTP credentials you sent are not working. Can you resend them, please? Before ensuring that they are correct. Best regards
    in bebuilder cant update Comment by Phil May 2023
  • Hi, For many requests from our customers, we plan to restore the previous BeBuilder Blocks. An update containing this should be released today. Best regards
    in Old Editor Comment by Phil May 2023
  • I can see that you installed yesterday's update, which corrects that. https://forum.muffingroup.com/betheme/uploads/061/L6YC2YDM8TY2.png Is there anything else I can help you with? Best regards
    in Rank math SEO Comment by Phil May 2023
  • For the mobile view, I adjusted the divider height, and section background position. https://forum.muffingroup.com/betheme/uploads/906/3GIGM5ZGU645.png https://forum.muffingroup.com/betheme/uploads/934/60GGXOZG0EEK.png Please check it out. Best reg…
    in Highlight left and right sections not showing correctly on mobile Comment by Phil May 2023
  • We will rewrite the buttons, and all the problems with WooCommerce problems will be corrected. Best regards
    in some bags and need help) Comment by Phil May 2023
  • It seems that Zend OPcache on your server holds your plugins and does not allow you to update. https://forum.muffingroup.com/betheme/uploads/506/229M5XVPI9Q3.png To update these plugins you need to remove them through the WP panel -> Plugins and …
    in Update - Slider Revolution and WPBakery Page Builder Comment by Phil May 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Rank math SEO Comment by Phil May 2023
  • The root cause could be some unclosed or wrongly placed HTML tag in your content. Anyway good to see that it works correctly for you now. Best regards
    in bebuilder cant update Comment by Phil May 2023
  • Hi, Can you explain in more detail what you refer to, please? It would be great if you attach a screenshot showing that. Thanks
    in Tyler writer effect Comment by Phil May 2023
  • I have switched from code to visual in BeBuilder settings, and I was able to correct these links. https://forum.muffingroup.com/betheme/uploads/518/EUV6D4ELUOIF.png These links contained extra characters that were not visible in the Visual editor, a…
    in BeBuilder not saving changes Comment by Phil May 2023
  • Hi, If the page content was made with BeBuilder, there is no option to edit it with Gutenberg later because these are two completely different builders and have another construction. Still, there is a Builder -> SEO option that moves all texts, i…
    in Compartibility with Gutenberg Comment by Phil May 2023
  • Hi, Good to see that you handled it. If you have any other problems or questions, feel free to ask. Best regards
    in betheme-store (v1) slider revolution not imported Comment by Phil May 2023
  • Hi, When you want to use HTML tags and shortcodes in the Column Text element, I highly recommend switching to CodeMirror (Code) in the BeBuilder settings because TinyMCE (Visual) sometimes has its own methods of text parsing and might cause situatio…
    in BeTheme 27.0.4 bug in text editor Comment by Phil May 2023
  • Hi, Yes, you can do it with the Action Bar. Go to Betheme -> Theme options -> Menu & Action Bar -> Action bar, activate Action bar, and insert the information you need there. https://forum.muffingroup.com/betheme/uploads/285/O93D2U2K45…
    in Top header Comment by Phil May 2023
  • Hey, Please send us your license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please atta…
    in can't activate theme Comment by Phil May 2023
  • Hi, These are deprecated settings of the section. See the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find how to edit it. Best regards
    in where to change this page subheader background section Comment by Phil May 2023
  • Hi, The sticky wrap option does not work this way. You can learn more about it on the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ As a workaround to achieve what you want to, create a Foote…
    in sticky footer Comment by Phil May 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Compare Products Comment by Phil May 2023
  • Hi, Can you explain in more detail what the problem is, please? Thanks
    in Rank math SEO Comment by Phil May 2023
  • 1) We are aware of this problem, and we are investigating the root of this problem. It should be resolved in the upcoming update. Sorry for the obstacles. 2) There is no option to highlight the current category. This WooCommerce widget does not have…
    in some bags and need help) Comment by Phil May 2023
  • We have checked everything regarding this problem in Betheme but could not make it work. It would be best if you also contact WPML support about this problem. Best regards
    in WPML contents not visible and translatable Comment by Phil May 2023
  • Thank you, now everything is correct. I have opened a random page, and the changes I made in the Column Text element are visible on a live page. https://forum.muffingroup.com/betheme/uploads/202/C5UNQOAWFKT0.png https://forum.muffingroup.com/betheme…
    in BeBuilder not saving changes Comment by Phil May 2023
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