Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,031
- Last Active
- Roles
- Moderator
Comments
-
We have corrected it, but the problem returned in one of the latest updates. This fix will be implemented again in the upcoming update. Sorry for the obstacles. Best regards
-
The product template has no option to show aviation at the top. To display the social icons for sharing, you can use this shortcode: https://muffingroup.com/betheme/elements/share-box/ And the spacing for tags, categories, and SKUs can be adjusted w…
-
Hi, What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how you should contact your web developer. Ite…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
-
Please see the following video tutorial about sidebar creation: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ Thanks
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Good to see that you found it. If you have any other questions or problems, feel free to ask. Best regards
-
1) Please use the Plain text/HTML element. https://support.muffingroup.com/video-tutorials/5-things-youre-doing-wrong/ 2) You have sent me link to another page than the one you shows on the screenshot, and I quite do not understand what you refer to…
-
Yes, BeBuilder is compatible with WPML as well. Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reas…
-
Hi, 1a) You can assign slider to the whole website in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/785/IWOHAA6VYUFV.png 1b) Also you can choose it in the Page Options for particular pages, so…
-
Hello, 1) The video as a background section always displays to cover the whole section, and there is no option to change that. 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help wi…
-
Hi, The header builder is not a plugin but a part of Betheme. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ The demo you imported used a header style from theme options and was not built…
-
In Betheme -> Dashboard, deregister this license key, and register it again. After that, you should be able to update the Slider Revolution. If this will not help, please send us your license key, the WordPress dashboard, and FTP access privately…
-
Hi, Please go to Betheme -> Theme options -> Global -> General, and change the Style to Simple. https://forum.muffingroup.com/betheme/uploads/414/AUPVM9M8TXI1.png Best regards
-
Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
-
We have updated this tool. Please recheck it. Best regards
-
Sorry, but I could not answer you because you wrote beyond my working time. Anyway, you sent an incomplete message because it does not contain FTP access, and we could not check the root cause. Please send another message with all the required data.…
-
Hi, Did you handle this? I did not receive any message from you in the meantime. Best regards
-
We received your message, and we are looking at this problem. As soon as I will know anything new, I will let you know. Best regards
-
You had a problem described in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ I have corrected it by setting proper URLs in WP settings. Please check it out. Best regards
-
Sorry, I totally forgot about the Zoom Box element. You can see how it looks and works here: https://muffingroup.com/betheme/elements/zoom-box/ My bad. Best regards
-
Hi, We need to import a tool responsible for single-page import on that demo. I will let you know when it will be ready. Best regards
-
Hi, Thanks for reporting. I have passed this to the dev team, and we will take a look at this. Best regards
-
Hi, Is your PHP version 7.4 or higher? If not, please contact your server administrator, ask to update it, and check if the problem persists. If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on …
-
Hi, Instead of a Column Text element, please use Plain Text/HTML. https://support.muffingroup.com/video-tutorials/5-things-youre-doing-wrong/ If you want to contact us privately, please use the contact form, which is on the right side at http://them…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
Hi, You would have to use a plugin for that. You need to find one that will fulfill your needs because I cannot recommend any other plugins than the ones we support. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best …