Phil
Phil
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- Phil
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help please send us the WordPress dashboard and FTP access priv…
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Hi, Message through the contact form on ThemeForest is enough. We will answer you there. Best regards
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Hello, We provide this forum in English only. Please rewrite your message to English. Thanks
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Hi, Yes, you can do that. For it, I suggest using the Duplicator plugin. https://wordpress.org/plugins/duplicator/ Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Did you handle this in the meantime? I do not see it. https://forum.muffingroup.com/betheme/uploads/089/FBC0DYKINOK4.png If you still have a problem with it please send us WordPress dashboard access privately thru the contact form, which is on the r…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, ensure that you have the latest update of Betheme installed, and recheck it. If this will not he…
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It is a WooCommerce widget that is part of the shop sidebar. Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ In Appearance -> Widgets, you can find all settings available for this widge…
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It is the default color for this element. You can change it in the Advanced tab of this element's settings. https://forum.muffingroup.com/betheme/uploads/527/VWQWFADN979V.png Best regards
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Thanks for sharing your solution. It will be helpful for others. ? Best regards
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Now it works, but the user you sent credentials to does not have admin rights. Please change the privileges for this user. Thanks
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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These icons are available in the Icon element. Please see the following screenshot: https://forum.muffingroup.com/betheme/uploads/983/0O7E3J5QJ2JT.png Best regards
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Yes, please do that, and let me know about the results. I this will not help, I will take a second look. Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete data wil…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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It could be tools are enabled on the server. The slider HTML construction completely differs from logged and not logged versions; neither theme nor the plugins do not have such functionality. I also noticed that you have WP and outdated plugins. Ple…
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1) Sorry, I forgot that this demo uses Header Builder. It can be set directly in the template. https://forum.muffingroup.com/betheme/uploads/486/JF2KQA0PB2TO.png 2) This text comes from WooCommerce, and if you would like to change it, you would have…
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Hi @247webmaster, With different problems, creating a new topic about it and attaching a link to your website and screenshots showing that is recommended. However, if you mean that header creative appears on the header template, I was able to reprod…
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The file responsible for that is theme-shortcodes.php in the functions catalog. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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It could be done with some custom CSS, but the easiest way will be to put this text on the image. Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, There is no setting to achieve that. The sidebar position is global for all resolutions. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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There are no obstacles to put there a wrap with this divider. It will not break your layout. Best regards
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It has to be some tool from your server. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/379/DE6X4S2QD5Y5.png On the left side, you can see browser developer tools in an incognito mode where I am not logged, and on the ri…
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Sorry, but the WP credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/345/O1C8AZ84IZ43.png Can you send them again, please? Ensure that they are correct. Thanks