Phil
Phil
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- Phil
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I can see that you use the Wordfance plugin. Please head to the following topic and follow the steps from there: https://forum.muffingroup.com/betheme/discussion/67006/updates-not-saving-error#latest After that, check if you can update your home pag…
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Hi @kambostructures, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is n…
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Hello, Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that you have at least one product published. …
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Hi, You can change it in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/940/7G8VAO5TJM0D.png Best regards
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Hi, Good to see that you found it! ? Is there anything else I can help you with? Best regards
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Hi, I do not know from what version you updated Betheme, but we introduced Flexbox about a year ago and did not encounter any other similar problems as yours. Your CSS is correct, and I suggest leaving it, but it would be better if you add .wpb-js-c…
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https://forum.muffingroup.com/betheme/discussion/comment/236243#Comment_236243 Yes, that is right. You need to recreate it manually. https://forum.muffingroup.com/betheme/discussion/comment/236270#Comment_236270 Did you check the video tutorial I se…
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Hi, Please go to Betheme -> Tools, use the Regenerate Thumbnails option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/582/4UJ1ENTZBYFI.png Thanks
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There is only an option to activate arrows for menu items with a submenu in Betheme -> Theme options -> Menu & Action bar -> Menu, but there is no option to change the symbol. Best regards
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Good to see that it works properly now. If I can help with anything else, please let me know. Best regards
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Hi, Good to see that you handled it. Can you tell me what the problem was? When someone with a familiar problem will find an answer your message could be useful for them. Thanks
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You can hide it in Betheme -> Theme options -> Global -> Navigation & Share, and uncheck the Show all posts option. https://forum.muffingroup.com/betheme/uploads/647/BIZKAM93N837.png Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that you have the latest version of Betheme installed. If these wil…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Hi, Please see the following link: https://support.muffingroup.com/documentation/translation/#translation-wpml Ensure that you do all steps properly. If you still cannot achieve to translate your pages, please send us WordPress dashboard access priv…
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You would have to replace an icon used there. The easiest way to do that would be to use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/…
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Hi, You would have to edit the theme files responsible for changing this tag, but we do not provide help with such customization. If you need to use another heading, I suggest using elements like Heading, Icon Box, and Column text. Best regards
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Hi, Do you refer to the global mobile breakpoint for the whole content or the header breakpoint? Best regards
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Hi, Thanks for reporting. I have passed this info to the dev team, and we will take a look at this problem. Best regards
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1) The browser styles it, and we do not have an influence on that. See how it looks on Firefox: https://forum.muffingroup.com/betheme/uploads/361/8R51WOU810C8.png You can also read more about it at the following link: https://stackoverflow.com/quest…
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Sorry, but you wrote beyond my working time. Thus I could not answer you. We send answers from Monday to Friday three times a day at 12 PM, 2 PM, and 4 PM (we are located in central Europe). Please also note that we also have to answer other custome…
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If you cannot upload the ICO file, please install Disable Real MIME plugin. https://wordpress.org/plugins/disable-real-mime-check/ Best regards
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Hey, Please ensure that you have the lastest version of Betheme installed. Also, please check if the problem persists with disabled plugins. If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form,…
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You can change this color in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/022/03HTVEWL9SQG.png Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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You did not have any (published) product, and it was causing this problem. I have added one, and the issue is gone. Best regards
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You are welcome. ? The browser cache could be the reason why it did not work before. Best regards
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Hi, I can see that when you refresh a page when you are focused on that text, the animations play. Please push this element further down for the test, and check if the problem persists. Best regards
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From the ones listed on the page I have sent, none of them offers such functionality. That is why I suggested finding one for your purpose. Sorry if I was not clear enough. Best regards