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Phil

Phil

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Phil
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  • Can you tell me in which place you set up this logo, please? Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the…
    in Issues with Logo Display on Different Browsers Comment by Phil May 2023
  • Hello, With the Force Regenerate Thumbnails plugin, you can choose images to regenerate. In the Media library, choose list view, and when you hover over an image, you can find an option to do that. https://forum.muffingroup.com/betheme/uploads/684/F…
    in Restoring Missing Thumbnail Images in Portfolio Presentation After Regenerating Thumbnails Comment by Phil May 2023
  • You need to create these parts manually. See the following video tutorial where it is explained: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ From ~1:15, you can see step by step explanation o…
    in Shop page with the tuning template Comment by Phil May 2023
  • Hi, In the wrap with the image put a divider element. https://forum.muffingroup.com/betheme/uploads/650/SS1992NW3OQR.png https://forum.muffingroup.com/betheme/uploads/239/3S353ZMAZZNP.png Best regards
    in Highlight left and right sections not showing correctly on mobile Comment by Phil May 2023
  • Hello, I received your private message with login credentials. However, the login panel does not work. https://forum.muffingroup.com/betheme/uploads/757/1E6YJ195U4MH.png Also, the FTP you have sent is not working, and your website does not have Beth…
    in wordpress crash after update theme Comment by Phil May 2023
  • Does it happen for a particular portfolio item? I checked three of your portfolio pages, and they all work. https://forum.muffingroup.com/betheme/uploads/583/NU68USDDMNTF.png Just notice that if they have content made with BeBuilder, and if you want…
    in Elementor throwing "Sorry the content area was not found in your page" error Comment by Phil May 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Site not showing logo in front end Comment by Phil May 2023
  • Hi, Glad I can help you out. ? You can check if the files upload works correctly when you disable your plugins or switch to another theme like Twenty Twenty. If the problem persists, it might mean that there is some problem with your server, and you…
    in Blank image Comment by Phil May 2023
  • Hi, You can use an external plugin for that. However, we cannot recommend any plugins except the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility You would have to find one that will suit you. Best regar…
    in Blocking Unwanted Registrations and Contact Form Submissions on my Live Website Comment by Phil May 2023
  • Hi, I passed this on to the dev team. For now, please use the following CSS code: @media only screen and (max-width: 767px) { html .menuo-arrows:not(.keyboard-support) #Top_bar .menu > li.submenu > a:not(.menu-toggle)::after{    display: none…
    in submenu in mobile version Comment by Phil May 2023
  • I can see that you missed the newest update, which should fix your problem. Please update Betheme, and check if the problem persists. Thanks
    in Critical Error message after updating theme Comment by Phil May 2023
  • Posts per page and layout option from theme options do not affect the Blog item because it has these settings independently. However, the excerpt length should affect that because it is a global setting. Please send us the WordPress dashboard and FT…
    in show "normal" content in blog item Comment by Phil May 2023
  • Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. https://forum.muffingroup.com/betheme/discussion/comment/236205#Comment_…
    in Compare Products Comment by Phil May 2023
  • Where did you set up the logo? Did you clear your cache? If not, please do that, and recheck your logo. Best regards
    in Issues with Logo Display on Different Browsers Comment by Phil May 2023
  • Hi, 1) Open options of the Map Advanced element and set up the margin value to zero. https://forum.muffingroup.com/betheme/uploads/110/ZZNDRMU2TIG9.png 2) Did you try setting it up in the Style tab? https://forum.muffingroup.com/betheme/uploads/665/…
    in Advanced Map Height Comment by Phil May 2023
  • Hi, Sorry, but I quite do not understand. Can you explain in more detail what the problem is, please? Thanks
    in Rewrite & Republish not finishing the update Comment by Phil May 2023
  • Hi, This demo has a fixed header style. If you would like to activate and edit the sticky header, please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Edit sticky Header Comment by Phil May 2023
  • On another forum discussion, I can see that everything works fine now for you. Am I correct? Best regards
    in Very slow since update 27.0 & Bulder Mode Blocks doesn't work Comment by Phil May 2023
  • Hi, Great to see that you handled it, and thanks for sharing your solutions. Please let me know if you have any other questions or problems. Best regards
    in allow links in excerpts Comment by Phil May 2023
  • You should create a template, especially for the category of these products, and in this template, put a section with the required information. https://forum.muffingroup.com/betheme/uploads/804/IENYKUMAJ2F2.png https://forum.muffingroup.com/betheme/…
    in Shop page with the tuning template Comment by Phil May 2023
  • Sorry, but you still did not attach a link to your website. Can you send it, please? Thanks
    in How to increase Sticky header logo size Comment by Phil May 2023
  • Hi, Please see the following demo: https://themes.muffingroup.com/be/furniturestore2/. You can check how it was built on the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
    in Is this navigation style possible with the Mega Menu? Comment by Phil May 2023
  • I checked that on a smaller resolution, and only then could I notice that. It is because you have a custom height set for this section. When you switch height to Default, the display will be correct. https://forum.muffingroup.com/betheme/uploads/744…
    in Builder sections overlapping on home page layout Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in sticky header disappears then reappear briefly after scroll Comment by Phil May 2023
  • Hi, Great to see that you found how to resolve that. If I can help with anything else, please let me know. Best regards
    in Multiple Categories Comment by Phil May 2023
  • It is probably the problem with your server. Please contact your hosting provider, and ask them to take a look at this. However, you can disable your plugins and recheck that with them disabled. Thanks
    in BeBuilder won't load. "Refused to connect" Comment by Phil May 2023
  • Hi, Sorry, but we provide this forum in English only. Can you rewrite your question in English, please? However, form your screenshot, I assume that you do not have mega menu assigned in Appearance -> Menus. Best regards
    in betheme-store2 Mega Menu Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile menu icon Comment by Phil May 2023
  • Hi, I checked your button, and it works properly. It redirects to a mail client with your address filled. https://forum.muffingroup.com/betheme/uploads/088/Z66L2OOHW4IU.png Can you recheck that? Best regards
    in Make Action Button link to an email address Comment by Phil May 2023
  • Yes, with the following CSS code: .woocommerce-cart .return-to-shop .button{    background-color: #fff!important;    color: #000!important; } Best regards
    in Hide category on single product page Comment by Phil May 2023
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