Phil
Phil
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- Phil
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Comments
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Instead of setting the popup in the Page Options, set all your popups conditions to show on the entire site. Best regards
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Hey @CamJo24, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
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Hello, 1) You should be able to deregister the previous license key without any problem through Betheme -> Dashboard. https://forum.muffingroup.com/betheme/uploads/205/AWOYC7JYOM53.png 2) If the links are still pointing to the old domain after th…
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Hello, You can try to change the color in the Column Text element with inline CSS. https://forum.muffingroup.com/betheme/uploads/679/25B0ZVJVKVP9.png https://www.w3schools.com/css/css_howto.asp Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We found the culprit. It will be fixed in the upcoming update. Best regards
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Hi, There is no option to do that, but you can upload multiple versions of your font with different weights. https://support.muffingroup.com/how-to/how-to-add-custom-fonts/ Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, theme package might be incomplete. Please download the newest version of Betheme from ThemeForest, install it, and recheck that. Thanks
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Betheme package is the same for all pre-built websites, and nothing is added in theme files with demo installation. In other words child theme, and every modification there were placed either by you or another person who worked with your website. B…
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Well, it is relatively straightforward. Shop archive templates affect all archive pages, or in other words, all pages where you display your product lists, so the main shop page and categories. So yes, they influence Products -> Categories. Singl…
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Hello, A class added to our header does not come from our theme but probably from one of your plugins. https://forum.muffingroup.com/betheme/uploads/350/MD50VAZOKX5X.png Please, turn off all of the plugins, refresh your cache, and check if the probl…
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Please open Betheme -> Tools, and use an option to regenerate local CSS. If this will not help, please tell me which page you edited, and send me your WP dashboard access. Thanks
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It is the bottom padding for the map element. https://forum.muffingroup.com/betheme/uploads/966/EZGRLDG3QH5D.png Open the Advanced Tab of the map element, and set the bottom margin to zero. Best regards
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Hi, Unfortunately, there is no option for that. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best…
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Hi, You can access this element via Layer Navigator available in BeBuilder. https://forum.muffingroup.com/betheme/uploads/809/LCW608J4NJLH.png Best regards
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Please clear your cache and recheck that. For me, they display correctly. https://forum.muffingroup.com/betheme/uploads/767/CLLZXESI67CP.png https://forum.muffingroup.com/betheme/uploads/024/CU72E78200K6.png Best regards
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Hey @chrismcb6, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Ok, great to see that you handled it. If you have any additional questions, feel free to ask. Best regards
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Go to Betheme -> Theme options -> Shop -> Products list, and there you can set up four columns layout. https://forum.muffingroup.com/betheme/uploads/322/FBQI8R8G5XWQ.png Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hello, Open your Popup options, choose Display trigger: On button click. When you choose it, copy the popup ID that appeared. https://forum.muffingroup.com/betheme/uploads/990/N3XGC9T5PM69.png Afterward, go to the page where you want to use your pop…
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We have corrected it on your website. Please check it out. Thanks
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Hi, It can be done with the Footer template. Put an image/icon or any element you want to display in this template, and in Footer Options, set the Style to Fixed. https://forum.muffingroup.com/betheme/uploads/630/KBA3AVKZ09F3.png The other way is to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Your website does not use a header made with Header Builder. It is a header style that is selectable in Betheme -> Theme options -> Header & Subheader -> Header. Best regards