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Phil

Phil

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Phil
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  • Sorry, but WP dashboard credentials do not work. https://forum.muffingroup.com/betheme/uploads/582/3QRJZ2XLPTH3.png Can you send them again, please? FTP works properly, so you do not have to send it again. Best regards
  • First of all, you added this parallax to the section, not to a wrap. Moreover, you have added it in the Deprecated options, and that is why you cannot see it in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/532/KMJHA2A0N44J.png You…
  • Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ They are pret…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You need to edit the first section option and change its background color. https://forum.muffingroup.com/betheme/uploads/298/6U27FOLAPHKW.png Best regards
  • Hi, There is no option in Betheme to achieve that. You would have to use a plugin for that, but we cannot recommend any plugins other than the ones we support. You can find the list on this page: https://support.muffingroup.com/documentation/bundled…
  • Hello, Elementor does not have such an option, unlike BeBuilder. You would have to create a staging domain where you import the pre-built website you are interested in, and copy-paste content from there to your live website. https://elementor.com/he…
  • Hello, 1) Yes, if you want to have different views for all categories, you need to prepare a template for each of them and assign to the appropriate category with conditions. 2) What header do you refer to? Where do you want to assign it? Can you at…
  • It should be out on the following Monday if we do not encounter any obstacles. Best regards
  • Hi, By summary, do you mean excerpts? If yes, they can be edited in the post edit. They can be placed in the excerpt field or in WP Editor. https://forum.muffingroup.com/betheme/uploads/349/VFK1GX0OREPY.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Can you attach a screenshot showing what you refer to, please? I can see images on your website. https://forum.muffingroup.com/betheme/uploads/562/Y39H5GIKPTST.png Best regards
  • Hi, There is a bug with searching which will be fixed in the upcoming update. If we do not encounter any obstacles, we should release it on Monday. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Currently, there is no option to display self-hosted videos in lightbox. At the moment, you can only use videos from YT or Vimeo to display in lightbox. However, I have passed this to the dev team, and we will check if we can make that for se…
  • Hi, Please disable all plugins, and try to install the pre-built website then. Moreover, go to Betheme -> System status, and check if your server meets theme requirements. Best regards
  • Hi, Please open the post options, and in Into header settings, check a Light image, dark text option. https://forum.muffingroup.com/betheme/uploads/926/3L91VZ7X0DTT.png Best regards
  • I checked that with Firefox, Chrome, and Edge and did not notice any behavior from your video. I tried clearing the browser cache, and also without any problems. Best regards
  • Hello, Please put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Header_creative{    display: none!important; } Best regards
    in Hide Menu Comment by Phil May 2023
  • Hello, This is the intended behavior, and we created it this way. This prevents situations where people would not add the Product Content element in a template or forgot to add it (without it product edition would be impossible). Moreover, it could …
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Hi, Do you use Shop template or styles from theme options? Can you attach a link to your website, please? Thanks
  • If you disabled them, and it did not help, I do not thing that they could be the root cause. However, we didn't get any private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have …
  • Please ensure that you have this slider selected in the Page Option. https://forum.muffingroup.com/betheme/uploads/696/S01HV3UK16QB.png Best regards
  • Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
  • Please go to Betheme -> Theme options -> Shop -> General, and ensure that you do not have Catalogue mode enabled. If it is enabled, disable it. https://forum.muffingroup.com/betheme/uploads/473/4EZAMNR63ZUZ.png Best regards
  • I have activated WP Rocket, and it seems to start working properly. https://forum.muffingroup.com/betheme/uploads/457/495KNZTVXP88.png Can you confirm, please? Moreover, please add some elements on any of your pages, clear the cache with WP Rocket, …
  • Now it worked properly. I have made one change, and now it should work properly. https://forum.muffingroup.com/betheme/uploads/354/DQ0PRDD0NAEM.png Can you confirm that, please? Best regards
    in error Comment by Phil May 2023
  • Hi, Please also add the following CSS code: .mobile-header-mini.logo-overflow #Top_bar #logo img.logo-mobile{    max-height: 198px!important; } Best regards
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