Phil
Phil
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- Phil
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2) This padding was added in deprecated settings. You can remove it from there by the way, and set it up in Advanced settings. Please see the following link about deprecated settings: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuil…
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Hi, Do you refer to BeBuilder or BeBuilder Blocks? Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be …
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Hi, Do you edit your header with the Header Builder? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, The newest version is already available. https://forum.muffingroup.com/betheme/uploads/494/M8UK84TT7H4H.png Can you recheck if you can update it now, please? Thanks
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Hi, Yes, the places described in this article are the correct ones to place your Google Tag Manager code. https://forum.muffingroup.com/betheme/uploads/699/Z3YIDA50J9WA.png https://forum.muffingroup.com/betheme/uploads/710/1LR4DPB6XOZM.png Best rega…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Ensure that your web…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
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Hi, Please, see the following link: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Check the second point, and there you will find out how to get rid of this space. Best regards
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Hi, For some reason, the image is not loading correctly from your server. https://forum.muffingroup.com/betheme/uploads/524/R0JAJ8A5XO78.png Please open your WP media, and check if this image is there. If you do not see it, reupload it, and choose i…
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Hello, 1) You can use Dynamic data with Query Loops. Please see the following video tutorials about it: https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ https://support.muffingroup.com/video-tutorials/how-to-use-the-…
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Hi, Indeed everything seems to be set up correctly. Please see the following link: https://support.google.com/webmasters/thread/25928931/favicon-is-not-updated-in-the-google-search-results-in-desktop-and-mobile?hl=en Best regards
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I can see that you use Elementor. Did you check the Stretch option in the section settings? https://forum.muffingroup.com/betheme/uploads/684/G387DEPEXZY7.png I not, please do that. Thanks
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Sure, we have done it. Please check it now. Best regards
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Can you explain in more detail how it was broken? I can see that you downgraded your website, so I cannot tell what could be the reason. Best regards
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Everything works fine for me now. If you still have previous behavior, please clear your browser cache, and recheck that. Thanks
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I have created a new page (BeSupport test page), and all the content was added, and updated properly. Are there any extra steps to reproduce this problem? Best regards
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I received your message, but the problem is that it contains FTP access only without WP dashboard access. Can you please send another message with a complete message? Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, Please use the following CSS code: @media only screen and (max-width: 767px){ #Subheader .title{ hyphens: auto; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if it is what you want to achieve. …
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Hi, I have passed it to the dev team, and we will take a look at this problem. Best regards
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Unfortunately, we have not met customers with similar problems as yours, so I can only think about some unsupported plugins or some viruses on your files being the culprit. We would need FTP access to check if these issues come from our theme. Best…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please do not share your WP access on the forum as others can see it. However, I used the Regenerate Thumbnails option in Betheme -> Tools, and now it works properly. https://forum.muffingroup.com/betheme/uploads/854/CT8J08OH1T5S.png Thanks
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Great to see that. Thank you for letting us know, and sorry for the obstacles once again. Best regards
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I tried all steps you described, but the Category stayed in Photo Gallery. Can you check if the same thing happens on another browser? Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Maybe you shared your license key somewhere or with someone by accident. Please contact us privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact regarding this. Notice that I do not handle mai…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…