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Phil

Phil

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Phil
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  • Hello, There is no option to display two headers simultaneously, so if you create a header template, the one from the theme options will disappear. As a workaround, you can display phone number, socials, etc, at the bottom of the Creative header. Go…
  • Hello, To move your sidebar above the content on mobile-only, you have to use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-co…
    in Sidebar on TOP Comment by Phil May 2023
  • Hi, You can add icons by placing an HTML tag with the appropriate icon name. Please see the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/388/7XCPME42VZ1R.png https://muffingroup.com/betheme/elements/…
    in MFN Icon Comment by Phil May 2023
  • Hi, You need to set it up in Betheme -> Theme options -> Global -> General in the Favicon field. https://forum.muffingroup.com/betheme/uploads/884/8HYBUI7FAHJD.png Notice that it should be an ICO extension. To generate it, I suggest using t…
  • I can see that a blank page appears even when trying to visit pages like About us or Contact. Did you change anything recently on your website? Without logging into your WP dashboard, my help is limited, unfortunately. You can contact your server a…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
  • New credentials work, but this user does not have admin privileges. Can you change this user to have admin rights, please? Thanks
  • In the Elementor version, an option for link format was missing for Table of Contents. https://forum.muffingroup.com/betheme/uploads/345/6TJX5MEHGHMG.png We have added it and changed the link format to Simple. Now it works properly. Best regards
  • I have passed it to the dev team, and we will take a look at this. However, this is controlled by JS, and I am afraid that it will not be simple (if even possible) to change that. Best regards
  • We have corrected it. Please check it out. Thanks
  • This is not a standard way to assign a WooCoommerce shop, and we implement constant changes and improvements in our theme, so it is hard to predict every single configuration. After all, it is good that that you handled it. Please also notice that y…
  • Hi, 1) Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ There you will find an explanation of how to use WooCommerce with Betheme. 2) Regarding the Footer, I would need a l…
  • Please try the following CSS code: .woocommerce td.product-name dl.variation dt{  width: 300px; } Thanks
  • 1) I tried replicating that, but the category was assigned to Photo Gallery. Can you tell me what changes you performed when it happened, please? 2) There is no option to delay the slider, unfortunately. If you would like to see this feature in futu…
  • Hi, Please do not create duplicate discussions. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Not…
  • Thanks for letting me know. If you will have any additional questions or problems, feel free to ask. Best regards
  • Hi, Glad to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and enable Pinch to zoom option. https://forum.muffingroup.com/betheme/uploads/127/34FJ10FQX7AT.png Best regards
  • It is the same website and product as in your other topic. Please do not create duplicate discussions. Please check my response there. Best regards
  • Sorry, but I do not remember all users and credentials, so with every new discussion, please attach a link to your website. When you add a link, as I showed in my first message, I can write a CSS code that will hide the icon on the right and replace…
  • Disable options from my previous screenshot, and it should do the job. Best regards
  • Hi, This style is predefined, and you can only change Font size and padding for this part in theme options. Can you explain how would you like to change this area? Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Hi @chrismcb6, Please put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #Top_bar:not(.is-sticky){    top: 61px!important; } After that, check if the problem persists. Thanks
  • I can still see that your Betheme is not updated on that website. Can you update it there, please? Thanks
  • Hi, We provide this forum in English only, so please rewrite your question to English. Moreover, please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to c…
  • Sorry, I overlooked your link. I checked your logo on Mac but did not notice any resizing. Did you handle this? Best regards
  • I received your message, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/997/F2PJW7GG29IG.png Did you ensure that they are correct? Can you send new ones, please? Ensure that they are working, and at…
  • I have checked that, and the edition with BeBuilder works correctly for me. https://forum.muffingroup.com/betheme/uploads/162/0546PQAE5WT7.png If you refer to a shop archive page, you need to edit it via template. https://forum.muffingroup.com/bethe…
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