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Phil

Phil

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Phil
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  • In WooCommerce settings, you do not have a shop page selected. Please set it up. https://forum.muffingroup.com/betheme/uploads/829/9J2NU631RIZE.png In the page you set up there, choose sidebar location, and the sidebar will appear on category pages.…
    in The Sidebar doesn't appear on category page. Comment by Phil May 2023
  • Hi, Please try the following CSS code: .woocommerce .products .outofstock .button{    font-size: 0!important; } .woocommerce .products .outofstock .button:before{    content: "Verkauft"!important;  font-size: 13px!important; } Put it in Be…
    in Customize the "add to cart" button Comment by Phil May 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in Builder - SEO Generate doesn't work Comment by Phil May 2023
  • For that, you would have to create custom templates for each of these categories and assign different sidebars for them. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
    in Change color of "update-Cart" button Comment by Phil May 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, check if you do not have Font Awesome disabled in Behteme -> Theme opti…
    in Font Awesome not working Comment by Phil May 2023
  • Sorry, but I do not manage a mailbox, and I can answer you only through the forum The servers on your account do not have this domain assigned, so it is connected to another one to which I do not have a connection. It would be best if you contact yo…
    in Need assistance with a few areas Comment by Phil May 2023
  • For testing, I checked your Home page with BeBuilder (previously named Muffin Builder), and everything seems to be okay. https://forum.muffingroup.com/betheme/uploads/429/8YKLMCZO6193.png Can you explain greater what is happening, please? Thanks
    in Purchased Betheme Licences Comment by Phil May 2023
  • We are checking that. As soon as I will know anything, I will let you know. Best regards
    in Product color palette switching function Comment by Phil May 2023
  • 1) WP Rocket minify option broke that. I excluded BeBuilder CSS files, and the problem was gone. Please check it out. https://forum.muffingroup.com/betheme/uploads/900/Q6H2N3N3I7YA.png 2) The same with JS files. It corrected FAQ. https://forum.muffi…
    in Problem with added elements Comment by Phil May 2023
  • Hi, You should be able to deregister the previous license key through Betheme -> Dashboard. Can you please send me a screenshot showing how this panel looks for you? Thanks
    in Deregister Comment by Phil May 2023
  • I only have access to your dashboard, but not to FTP. Please see the link I sent in my previous message. There you will find an explanation of how to disable plugins with FTP. Best regards
    in Need assistance with a few areas Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in what this》？ Comment by Phil May 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Problem translated Template Header/Footer to be displayed while using WPML Comment by Phil May 2023
  • You can set up the mobile logo in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/010/6VJ93BG94A4U.png But there is no setting for tablet display. If you would like to have higher control ove…
    in I'm having trouble with the logo Comment by Phil May 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in error Comment by Phil May 2023
  • The link you sent is not working. https://forum.muffingroup.com/betheme/uploads/649/FO7A521NGQ1P.png Are you sure it is correct? Best regards
    in Ajax Cart not works Comment by Phil May 2023
  • Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find how to handle this problem. Best regards
    in Footer Template not showing colors Comment by Phil May 2023
  • 1) We will release an update today (tomorrow if we encounter any obstacles), which will correct doubled price. So please update your betheme, and the problem will be gone. 2) In Betheme -> Theme options -> Colors -> Forms, you set up the bo…
    in Duplicated price display Comment by Phil May 2023
  • Hi, For these SVGs, our graphic designer used Figma with the SVG motion plugin. Best regards
    in svg animated Comment by Phil May 2023
  • 2) There is a lot of top padding in this column element which pushes the text down. https://forum.muffingroup.com/betheme/uploads/714/XI8RQSDVYQ65.png When you replace it with bottom padding, the text will move up. 3) Do You mean the button? You can…
    in Issue after my domain name expaired Comment by Phil May 2023
  • Hello, We will release an update today (tomorrow if we encounter any obstacles), which will fix that problem. Please follow our changelog, and when it will be available, please update your Betheme. https://support.muffingroup.com/changelog/ Thanks
    in Sidebar not working in latest Betheme versions Comment by Phil May 2023
  • Hello, We will release an update today (tomorrow if we encounter any obstacles), which will fix that problem. Please follow our changelog, and when it will be available, please update your Betheme. https://support.muffingroup.com/changelog/ Thanks
    in related product prices are duplicated Comment by Phil May 2023
  • Hi, Can you explain in more detail what you want to achieve, please? BeBuilder has the following construction: Section -> Wraps (inside sections) -> Elements (inside wraps). Please see the following video tutorial: https://support.muffingroup.…
    in Be Builder Comment by Phil May 2023
  • Hello @Warbanner, We will release an update today (tomorrow if we encounter any obstacles) which will fix that problem. Please follow our changelog, and when it will be available, please update your Betheme. https://support.muffingroup.com/changelog…
    in Sidebar not showing on single product page Comment by Phil May 2023
  • The new ones finally worked. 1) One image appeared because you set the query loop to contain only one column. However, the slide changed if you clicked and dragged the image to the left or right. I have changed the number of columns to 3. https://fo…
    in Adding description to Photo slider on top of photo instead of below Comment by Phil May 2023
  • I can see that you performed changes on your website, and I do not want to erase your progress by testing Setup Wizard. Do you want me to test that still? Best regards
    in Pre-bulit websites Comment by Phil May 2023
  • I can see that you do not have ZipArchive installed on your server in the system status. https://forum.muffingroup.com/betheme/uploads/954/S27NCICQFAR9.png Please contact your server administrator, and ask to install it. After that, try to update Be…
    in PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature Comment by Phil May 2023
  • SG Optimizer is the root cause. I disabled it, and Header and Footer appeared. https://forum.muffingroup.com/betheme/uploads/605/HON6PXM3E6AN.png https://forum.muffingroup.com/betheme/uploads/823/WB71C18P6U9K.png We do not support this plugin, so yo…
    in Header and Footer not displayed Comment by Phil May 2023
  • Sorry, but you still did not attach a link to your website. Can you send it, please? Thanks
    in Ajax Cart not works Comment by Phil May 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in error Comment by Phil May 2023
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