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Phil

Phil

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Phil
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  • Hi, To restore your content, please use the revision available in BeBuilder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ To prevent the problem with CTRL + Z, plea…
  • I contacted the person who manages the mailbox, and he told me he sent a reply on 28.03.2023 explaining that you used three license keys for over 40 websites which violated license key terms and conditions. If you do not see our response check your …
  • Hi, Sorry, but your message does not say much. Can you explain what is happening, where these errors appear, and when? Did you try disabling your plugins to see if the problem persists? If not, please do that. Thanks
    in error Comment by Phil May 2023
  • Hi, We provide this forum in English, so please rewrite your question in English. Moreover, please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contac…
  • We have corrected it on your website. Please check it out. Best regards
  • Elements like images or icons have blue color on them, so there is no setting to change it, and you would have to change it with a graphic editor manually. The only thing I noticed that has blue color except that is the Hover Color element, and you …
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ There you will find out how to edit it. Best regards
    in Changing Logo Comment by Phil May 2023
  • To correct that, we will need your FTP access. Please send it as you did with WP dashboard access. Best regards
  • Try the following CSS code: body{    padding-top: 0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
  • Hi, Sorry, but I do not manage the mailbox. Did you get an answer from us in the meantime? Best regards
  • This, instead, seems to be a server issue. I suggest contacting your server administrator and asking about this problem. Best regards
  • I installed this demo on my environment, and it works properly. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be…
  • I have corrected the previous code I sent on your website and added a new one regarding price. Please check it out. Also, the attributes you have does not have images selected. Please edit your attributes, and add images. https://forum.muffingroup.c…
  • And what about what you want to import? Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme update Comment by Phil May 2023
  • Hi, There is no option to show the reviews count, unfortunately. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-up…
  • Hi, You can change the text displayed there in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/uploads/030/LXVFB6PV066C.png For the icon color, please use the following CSS code: #Top_bar .top_bar_righ…
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, Did you check the Templates tab? Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If you do not see the Templates tab, go to Betheme -> Theme options -> Global -> Advanced, and…
  • Hi, Good to see that you resolved it. Can you tell me what the reason was, please? Also, if you have any other questions or problems, feel free to ask. Best regards
  • In Betheme -> Theme options -> Shop -> Single product, change Gallery to Default, and recheck that. https://forum.muffingroup.com/betheme/uploads/788/8OMGMXQA55SI.png If the display is still incorrect, please send us WordPress dashboard acc…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Hello, Please go to Settings -> Permalinks, and there you can set up the structure of your permalinks. https://forum.muffingroup.com/betheme/uploads/612/3N8MMSAUY8N2.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in checkout page Comment by Phil May 2023
  • Hi, Instead Column text element, please use the Plain text/HTML element. https://forum.muffingroup.com/betheme/uploads/798/CEENJB80DRCA.png Thanks
    in SOUNDCLOUND Comment by Phil May 2023
  • Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
  • It is a really weird situation that I did not encounter before on the forum before. However, good that you see it now. Best regards
  • Hi, You can turn it off in Betheme -> Theme options -> Global -> Advanced by selecting BeBuilder visibility to Hide for Everyone. https://forum.muffingroup.com/betheme/uploads/281/6PFIC5OGA4W0.png Best regards
  • The history of pages in BeBuilder is stored and works properly, and that is how you can restore your content. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ That is h…
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