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Phil

Phil

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Phil
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  • PS. To check that, we will need your FTP access. Please send it through the contact form as you did with the WP dashboard. Remember to attach a link to this forum discussion. Thanks
  • Did you send FTP credentials? I did not receive a message with it. Did you attach a link to this forum discussion? Best regards
    in error Comment by Phil May 2023
  • Products appeared when I lowered the number of products to display in element options. We are looking at why it is happening. Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on…
  • Glad I could help. ? If you have any other questions or problems, feel free to ask. Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please do not create duplicate discussions. I answered you in the first one you created. Thanks
    in single menu Comment by Phil May 2023
  • Both of these websites have outdated Betheme installed. Please update it, and check if the problem still appears. Thanks
  • Please use this code: .woocommerce-cart .actions .coupon .input-text::placeholder{  font-size: 13px!important; } Thanks
  • Are these products in separate categories, or do they share at least one category with each other? Best regards
  • Hi, Currently, there is no option to change this behavior, but we will add an option for that. Best regards
  • You can change it in Appearance -> Menus by editing the menu items label. https://forum.muffingroup.com/betheme/uploads/597/P7BLWDT80L6H.png Best regards
  • Sorry, I posted an incomplete message, which I removed immediately. 1) You have two menus in Appearance -> Menus: one with Social Menu Top option enabled second with Social Menu Bottom. When you uncheck these options, socials will appear at top, …
  • Hi, It could mean that you have some cache enabled on your server, which holds some settings. Please contact your server administrator, and ask if you have any caching tool enabled, and if yes, ask to disable it. Best regards
  • I have checked that, and we do not have an influence on WooCommerce breadcrumbs. We only display what WooCommerce provide. https://forum.muffingroup.com/betheme/uploads/417/UHLZ9BKNGODZ.png I suggest contacting WooCommerce support regarding this. B…
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Do you have the newest version of Betheme installed? If not, please update it, resave your header template, and check if the problem persists. If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right s…
  • If you finish working on the staging domain and want to move to the live one, you need to deregister your license key from the staging domain, remove your website from there, and register your license key on the live one. You can use the same licens…
  • We will release it today. ? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, 1) You can hide the lines in Betheme -> Theme options -> Sidebars. https://forum.muffingroup.com/betheme/uploads/073/XYAPONY3AM66.png 2) Search button can be reduced with a custom CSS code. If you need help with writing that, please let me…
  • Hi, It is hard to determine what could be wrong, but if this happens again, please let us know, and we will look at the reason. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hi, There is no option to disable responsiveness for one section only. However, can you explain in more detail what is happening, please? It would be best if you attach a screenshot showing your problem and a link to your website. Thanks
  • Go to Betheme -> Theme options -> Colors -> General, and change Theme skin to Custom Skin. https://forum.muffingroup.com/betheme/uploads/385/NEJW2VNKVB3U.png Thanks
  • One file had to be regenerated. I corrected it by saving the revision (without changing anything) and restoring that revision. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ Best regards
  • Hi, In the Menu element options, you need to add Item Animation. https://forum.muffingroup.com/betheme/uploads/288/HH0K1N6XZKG4.png When you do that, you can adjust its color in the Style tab. https://forum.muffingroup.com/betheme/uploads/568/HIG2CM…
  • Please try to import this page now. Thanks
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