Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,034
- Last Active
- Roles
- Moderator
Comments
-
Hi, Did you set it up in the header template? You can find an option for that in Header Options. https://forum.muffingroup.com/betheme/uploads/035/7CL6SS007Q5J.png Remember to click on the Sticky button in the top right corner to customize it. Best…
-
Hi, You choose a font that does not have this character. https://forum.muffingroup.com/betheme/uploads/538/H9SGWW9QQWV0.png https://forum.muffingroup.com/betheme/uploads/226/DDKIKV2TXSD4.png You should choose another one. Best regards
-
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
-
I already set it up for you on your page. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/563/KHQ7MQG6JWCY.png The categories filter is visible. Also, as I mentioned in my last message, I already answered you regarding yo…
-
Sorry, but you edited your message, and it is empty now. Did you handle it? Can I help you with anything else? Best regards
-
You can add it in Betheme -> Theme options -> Header & Subheader -> Header in the Top bar background section. https://forum.muffingroup.com/betheme/uploads/936/N1LX5TBWCWR3.png Best regards
-
Hi, This error refers to your server and its size limitation. In that case, you should ask your server administrator to resolve this problem. Best regards
-
Hello, 1) I cannot find the block from your first screenshot. Did you remove it, or is it placed on another page? 2) If you need to have different content on each product, edit your products with BeBuilder. https://forum.muffingroup.com/betheme/uplo…
-
Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
So does the font not work with a child theme active only? Is it, not the correct font currently on your website? https://forum.muffingroup.com/betheme/uploads/612/E0DRWGY8NY3S.png Best regards
-
Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
-
Another person manages the mailbox, and if you did not attach a link to this forum discussion, I did not receive them. However, did you follow the suggested steps? Moreover, there is a possibility that your website changes the URL from http to https…
-
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
-
Head to Betheme -> Theme options -> Colors -> Header, and change the Header background to white. https://forum.muffingroup.com/betheme/uploads/073/6F0CT9QXIQLZ.png Best regards
-
After many attempts to correct that and searching to correct it, we found out that WordPress had changed this functionality and did not prepare any documentation regarding this. We will keep investigating this, but for now, this option cannot work p…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Please also try the following code: @media only screen and (max-width: 767px){ .archive.woocommerce .button{ padding-right: 15px; padding-left: 15px; font-size: 12px; line-height: 14px; } } Thanks
-
Hi, A theme does not know which styles and options you will use, and it generates all sizes so that all functionalities will work properly. Currently, there is no setting to disable them, but I will pass it to the dev team, and we will look at how i…
-
Hi, You can change it in Betheme -> Theme options -> Blog & Portfolio -> Portfolio, under the advanced section. https://forum.muffingroup.com/betheme/uploads/439/BMJERVZDD7HT.png Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, Please do not create duplicate discussions. I will answer you in the first one you created. Best regards
-
Hi, Please go to Betheme -> Theme options -> Social, and add links to your social media there. After they should appear in Footer automatically. Best regards
-
Hi, Thanks for reporting. We are aware of this issue, and it will be corrected in the upcoming update, which should be released on Monday. Best regards
-
Hi, Great to see that you handled it. Is there anything else I can help you with? Best regards
-
I have made some modifications to your header (turned off the fixed option; it is not needed when you have a sticky header), and now it does not appear on the scroll on the mobile version. Please check that. Thanks
-
Did you change anything on the website? After I logged in, and was navigating on the dashboard critical error appeared. Best regards
-
Sorry for not answering. We have corrected it on the website you sent, and this fix will be included in the upcoming theme update. We will release an update next Monday if we do not encounter any obstacles. Best regards
-
No, we will implement it directly on your website when we correct all problems that occur. Of course, these fixes will also be available in the next theme update. Best regards
-
Indeed there is something incorrect, and we are deeply investigating this. As soon as I will know anything, I will let you know. Sorry for the obstacles. Best regards
-
I have reuploaded this image, and it showed up correctly. Were any additional plugins active except the ones required for that demo? Best regards