Phil
Phil
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- Phil
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I updated a Betheme on your website, and you can do it as well on other cms to fix that. ? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please deregister the license key in Betheme -> Dashboard on your main domain, and register it again. If the problem persists after this, please send us your license key and the WordPress dashboard access through the contact form, which is on…
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Hi, Controls can be hidden in the video settings on Vimeo. Please see the following video tutorial: https://www.youtube.com/watch?v=_s5hlWNmv7k Thanks
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Hi, It can be changed in Betheme -> Theme options -> Colors -> Menu, in the Side Slide section. https://forum.muffingroup.com/betheme/uploads/310/G1IDG3HDUYRL.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please see the following link: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ There you will find out how to achieve that. Thanks
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Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
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Hi, Please go to Settings -> Reading, and change the Post page to Select. https://forum.muffingroup.com/betheme/uploads/230/MBEB3L7MKT4Z.png Thanks
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Hi, Do you have the newest version of Betheme installed? If not, please update it, resave your header template, and check if it is correct. Thanks
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So is it fine now? Can I help you with anything else? Best regards
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Hi, We changed the name of Muffin Builder to BeBuilder, and you do not need to install it because it is a part of theme package. You can use BeBuilder or BeBuilder Blocks to build your pages, but Blocks version is by default disabled, and it can be …
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Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and select option to disable hover effects. https://forum.muffingroup.com/betheme/uploads/262/EE3E35UFFJ1Q.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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1) It is taken from the theme color. You can find it in Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/571/FGF0FMPTGVMW.png 2) Use this code: .pager .pages{ background-image: none!important; } …
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Your section ID differs from the anchor link. In the link, all letters are small, and your section has an ID with a capital "O". https://forum.muffingroup.com/betheme/uploads/957/T0ODT2VUTBRO.png Change the section id to the same one you u…
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Please use the following CSS code: .top_bar_right .wpml-languages a{ color: #000; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hi, In BeBuilder, there is an item called Content WP. https://forum.muffingroup.com/betheme/uploads/521/QBGWHZ2TJ6CW.png It will display all content you put in the Gutenberg on the same page. I suggest using it with the Hide content option, so it wi…
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Hi, You can use [products ids=""] a shortcode to display products of a given ID. The ID can be found in the product link. See the following screenshots for a better understanding: https://forum.muffingroup.com/betheme/uploads/427/FO0JPCMJ0…
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Is it currently on the server where this problem appears or on the other one? Can you send dashboard access to the version where this issue occurs, please? Thanks
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Sorry, you are right. I mistook it for the FTP access. So the FTP credentials are missing. Can you send them, please? Again my apologies for this oversight. Thanks
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Hi, The logo is replaced with a retina version with JS script. To prevent the replacement, put the retina as the main logo, and lower in the settings set up logo height. Best regards
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I have placed the slider with the Slider Plugin element. We need to look closer at the template settings, but the solution with this element works the same way as the regular slider. https://forum.muffingroup.com/betheme/uploads/037/6VFPZQ18WZXU.png…
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One of your plugins causes it. I deactivated plugins we do not support, and changes are saved and I am able to edit elements in BeBuilder. I created a new page BeSupport test page which you can check out https://forum.muffingroup.com/betheme/uploads…
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When you use the Portfolio element and do not set up a portfolio page, you need to set it in the elements settings. https://forum.muffingroup.com/betheme/uploads/520/EICA0A0PL8CI.png Best regards
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We need to do a deeper investigation. Please send your FTP access as you did with WP dashboard. Remember to attach a link to this forum discussion. Thanks