Phil
Phil
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- Phil
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Hello, Unfortunately, there is no option to achieve that. Best regards
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Hi, Sorry, but the website you sent a link to is not using Betheme. Are you sure that it is the correct link to your website? Best regards
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I will answer you here, but I did not get your credentials yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent a…
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We do not provide support any other way than by forum or private message through http://themeforest.net/user/muffingroup#contact. Moreover, I did not touch anything since the message I sent you at 12 PM. Did you try reinstalling WordPress, as I sugg…
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Hi, Please download a fresh copy of Betheme from ThemeForest, install it on your website, and try to register it then. You will not lose any data because it is stored in the database. Anyway, you can create a backup with the Duplicator plugin. https…
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I was able to delete the portfolio element on your page. Are there any steps to reproduce this problem? https://forum.muffingroup.com/betheme/uploads/458/0GLJICKKYKTT.png Best regards
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Hi, All these features should appear automatically when you add and set up the appropriate plugin for that. Best regards
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Sorry, but we do not operate email for that. You can put any dummy mail for that. Best regards
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Hi, Sorry, but I am afraid there are no such functionalities in our theme and basic WooCommerce. You can check WooCommerce extensions to achieve that. https://woocommerce.com/product-category/woocommerce-extensions/?categoryIds=1021&collections=…
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Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
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We will also need your FTP access. Please send it as you did previously through the contact form. Remember to attach a link to this forum discussion. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, Instead of placing everything in one Column Text element, I suggest dividing it into Headings too. With it, you can place a permalink tag in the link field. https://forum.muffingroup.com/betheme/uploads/147/I26QYX942LC5.png Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, This header was made with Header Builder. Please see the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Please open your shop template, and ensure you have the sidebar set up properly there. https://forum.muffingroup.com/betheme/uploads/902/E9UPLAAP2ZQ4.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, Sorry to hear that this problem occurred for you. Did you try restoring the revision? You can find it on the left panel of the builder. https://forum.muffingroup.com/betheme/uploads/619/NBN2FPCOQU0Y.png We are also inspecting the CTRL + Z action…
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Please try the following CSS code: #Top_bar:not(.is-sticky){ top: 61px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ If it does not help you, please send us WordPress dashboard access privately thru the contact form, which is on the right side at h…
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Hi, Sorry, I could not answer you because you wrote beyond my working time. I would gladly assist you, but you did not attach screenshots showing your problem, and your description did not tell me much, unfortunately. Also, I can see that you have a…
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For example, I tried to change the theme by FTP, but it kept Betheme active. Also, as I mentioned, images are not placed in the catalog where they should be, so I assume the FTP you sent refers to some other website. https://forum.muffingroup.com/b…
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Hello, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to …
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Hi, I can see that you sent dashboard access through the contact form already. Can you also send FTP access, please? Thanks
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Hi, A file that determines this element display is theme-shortocdes.php. You should edit it to achieve your desired goals. Best regards
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Hi, There is width and height assigned inline to that image. https://forum.muffingroup.com/betheme/uploads/529/1TL5C320C4Q3.png Please open it in the media library, and ensure that you did not set it up in the image settings. https://forum.muffingro…