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Phil

Phil

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Phil
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  • Hello, Sorry, but I could not answer you because you wrote beyond my working time. Please send us the license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffing…
    in License key issue Comment by Phil April 2023
  • Hi, Please go to Betheme -> Tools, and use an option to regenerate thumbnails. https://forum.muffingroup.com/betheme/uploads/506/QATP3H2RGTU1.png After that, check if the problem persists. Thanks
    in woocommerce magnifier not work Comment by Phil April 2023
  • Hello, 1) Social icons come from the WP widgets and have their own styles. You can write custom CSS code if you want to overwrite them. 2) The same with the Button. https://forum.muffingroup.com/betheme/uploads/141/TAA8PJBL4E5P.png Best regards
    in Social media icon colours and Button colour changes Comment by Phil April 2023
  • Hello, In BeBuilder, there is an element called Before After. https://forum.muffingroup.com/betheme/uploads/302/2B2ZM4M07PAF.png Best regards
    in before & after Comment by Phil April 2023
  • Hi, Thanks for reporting. I have passed this info to the dev team, and we will look closely at this. Best regards
    in Launch date Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in smaller borders in mobile view Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in The shop page showing options two times Comment by Phil April 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ There you will find out how to achieve that. Also, we will consider adding such a section to pre-built sections. ?…
    in How to superimpose an image on a background with text Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Blank Theme Options Comment by Phil April 2023
  • Hi, You need to remove an image. There is information that image will be used instead of an icon. https://forum.muffingroup.com/betheme/uploads/773/8DLPPNDCDILN.png Best regards
    in Icons select but not displayed Comment by Phil April 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to handle this. Best regards
    in Background colors and fonts Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Why is there a almost 2 second delay before betheme is applied ? How can I fix it Comment by Phil April 2023
  • Hello, These searches are completely different elements, and there is no option to enable live search in the Gutenberg widget. However, if you use BeBuilder instead, there is a Live Search element available. Best regards
    in use Betheme "Live Search" functionality with search block ? Comment by Phil April 2023
  • 1) Loops do not have to be sections. They can be wraps, too, so you can create a 2/3 wrap on the left with a query loop and a 1/3 wrap on the right with static content. https://forum.muffingroup.com/betheme/uploads/022/XUPPIS7XX0KK.png The arrows ha…
    in Styling of Read more button Comment by Phil April 2023
  • There is no option to base it on your current header, and it needs to be created once again. You can use one of the pre-built headers available. However, it just came out to my head, that this CSS could work with your current header: #Action_bar .ph…
    in Text beside the phone number without link Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this does not help, please send us the WordPress dashboard and FTP access pri…
    in Bebuilder not working, blank page Comment by Phil April 2023
  • Great to see that. If I can help with anything else, please, let me know. Thanks
    in Mask shape and color of shape divider deleted when using WPML Comment by Phil April 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before you provide u…
    in Menu on mobile Comment by Phil April 2023
  • Hello, 1) Option to disable Sharebox is placed in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/452/F2EMK4L8IGXC.png 2) Author box can be hidden in Betheme -> Theme options -&…
    in Removing Share & Author infos Comment by Phil April 2023
  • Sorry, I focused on your other questions and forgot about the problem you created topic for. I can see that you do not have the newest version of Betheme installed. Please update it, and check if the problem persists. Thanks
    in Home page has disappeared Comment by Phil April 2023
  • Sorry, but your WP panel is not working. Are you sure that you do not have the URL changed? Also, you did not attach FTP access. Please send another message with complete data. Thanks
    in BeBuilder stops working Comment by Phil April 2023
  • Hello, It should be correct now. Please check it out. https://forum.muffingroup.com/betheme/uploads/125/KOQPZ9VWZV2Y.png Best regards
    in Mobile menu Comment by Phil April 2023
  • Sorry, but FTP you have sent is not working. Nothing I changed in the files affected the website, and images from your website are not placed in the catalogs where they should be located. Are you sure you sent the correct credentials? Best regards
    in Blank screen admin login & can’t check out Comment by Phil April 2023
  • One of your plugins causes it. I have disabled most of the plugins, and your website loads smoothly. To find the culprit, disable them one by one. Thanks
    in Header Comment by Phil April 2023
  • I copied the last section several times, and everything was saved correctly. https://forum.muffingroup.com/betheme/uploads/540/EHINLC3CM541.png Are there any steps to reproduce this problem? While you were recreating missing content, did you check i…
    in Page edits not "sticking" Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in PHP Fatal error: Uncaught Error: Class 'Mfn_Builder_Front' not found in […]/wp-content/themes/bethem Comment by Phil April 2023
  • There is an image element without an image chosen on your page. https://forum.muffingroup.com/betheme/uploads/204/GV0XTYU5QE7Z.png Edit your page with BeBuilder, and remove this element from there. Best regards
    in Home placeholder on my image? Comment by Phil April 2023
  • Sorry, but we cannot take responsibility for your changes in the child theme. In our documentation, you can read: Using a child theme usually means that you want to modify the core theme files. Any mistake in the code may render the page unusable. P…
    in Error after 26.8.x update Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in sidebar of WooCommerce categories and store page Comment by Phil April 2023
  • Hello, In Betheme -> System status, you can find the minimum requirement for our theme is 128MB, so nevertheless, this value should be higher. However, you can check if this message appears when you turn off all of the plugins, refresh your cache…
    in Keep getting E_ERROR in bebuilder Comment by Phil April 2023
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