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Phil

Phil

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Phil
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  • We have updated Betheme to the newest version, which is fully compatible with WP 6.2, and you can also update WP. Before updating, disable all your plugins and turn on WP_DEBUG, and if any error appears, you will know what causes it. Best regards
    in Updating WP to Comment by Phil April 2023
  • Great to see that. If you have any additional questions or problems, feel free to ask. Best regards
    in Back office Menu section warnings Comment by Phil April 2023
  • 1) No scrollbar appears for me. Are there any steps to reproduce this display? https://forum.muffingroup.com/betheme/uploads/446/O37K0SL6RW5H.png https://forum.muffingroup.com/betheme/uploads/856/ZX2DPJZZCVJ2.png 2) Please send us the WordPress dash…
    in Product filter layout Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
    in The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0. Comment by Phil April 2023
  • In Elementor site settings, you set up the default page layout to Elementor Canvas, which removes the header and footer. I changed it to Theme, and the display is correct. https://forum.muffingroup.com/betheme/uploads/982/RPFLA8K970SY.png Best regar…
    in Footer and Header not showing on the pages Comment by Phil April 2023
  • If you want to use Mega Menu Builder, you must have a header made with Header Builder. For header from theme options, you can still make a Mega Menu in an old way by choosing the option: Automatic Mega Menu. However, it will not be as customizable a…
    in Mega menu Comment by Phil April 2023
  • Hi, Unfortunately, there is no option to modify it. We have it on our to-do list, but I cannot tell when it will be available. Best regards
    in Burger Menu Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> Product list, and there you will find an option to hide it. https://forum.muffingroup.com/betheme/uploads/387/6FM4DTYQDJ2V.png Best regards
    in How to remove quick view button on the product on the homepage ??? Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Footer and Header not showing on the pages Comment by Phil April 2023
  • Hi, It could probably be possible to achieve with more advanced CSS code. I suggest contacting your web developer regarding this. Best regards
    in Hover input Comment by Phil April 2023
  • Hello, Your website uses a header template made with Header Builder. You need to edit the mobile version there. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Logo on mobile Comment by Phil April 2023
  • Hello, It is a text placed in the WP editor. You can remove it by opening your post with a regular page edit. https://forum.muffingroup.com/betheme/uploads/481/RPLKGACSRMEP.png https://forum.muffingroup.com/betheme/uploads/969/2876M2LBOWS6.png Best …
    in how to remove Witamy w WordPressie. To jest twój pierwszy post. Edytuj go lub usuń, a następnie zacz Comment by Phil April 2023
  • We had to modify the theme files. This fix will also be included in the upcoming update. Best regards
    in Image Size Options Not Changing After Updating Settings -> Media Comment by Phil April 2023
  • Hello, Is this a coming soon page? https://forum.muffingroup.com/betheme/uploads/605/GPDSQXDO941H.png If yes, can you disable it for a while, please? Thanks
    in Footer and Header not showing on the pages Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changing Slider Arrow Colors Comment by Phil April 2023
  • Hi, Please try the following CSS code: .creative-menu-toggle{    animation-name: fadeInLeft;  animation-duration: 1s;    animation-fill-mode: both;    animation-delay: 2s; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. …
    in Animate menu icon Comment by Phil April 2023
  • 1, 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Home page has disappeared Comment by Phil April 2023
  • Hi, All these things come from a single product and shop templates. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-…
    in Remove elements from pages Comment by Phil April 2023
  • Unfortunately, there is no option to handle that at the moment, but I passed it to the dev team, and we will take a closer look at this. Best regards
    in Subheader shifting Comment by Phil April 2023
  • You can create a second menu, assign it as the main one, and return the previous one when you finish. Best regards
    in Deactivate sidebar & buy button Comment by Phil April 2023
  • As I mentioned before, you can use the Toggle element. https://forum.muffingroup.com/betheme/uploads/982/AGJ5QKAZOA02.png Best regards
    in Can it create a text scrolling effect with a "see more" button? Comment by Phil April 2023
  • There is no circled version of the Instagram icon. You can use either "fab fa-instagram", "fab fa-instagram-square", or "icon-instagram". Best regards
    in How to re-center social links. Comment by Phil April 2023
  • Hello, Please see the following link: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ There you will find out how to edit/remove it. Best regards
    in How do I delete the BUY NOW themeforest link from the Main Menu? Comment by Phil April 2023
  • Is there anything else I can help you with? Best regards
    in Entrance animations mot working on mobile. Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that you have the newest version of Betheme installed. Thanks
    in SEO 3 full site not downloading Comment by Phil April 2023
  • You can activate the sticky version of the header and customize it however you want. https://forum.muffingroup.com/betheme/uploads/885/P4N4FEP1C110.png Best regards
    in Action bar in Header builder Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in My Addresses text is not visible and how to change the default button color? Comment by Phil April 2023
  • Your website has coming soon enabled. https://forum.muffingroup.com/betheme/uploads/585/AX33BTRTKATE.png Can you disable it for a while, please? Thanks
    in Menu color change Comment by Phil April 2023
  • 1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. 2) To change the default WordPress gallery images' size, please go to settings ->…
    in Image gallery not working Comment by Phil April 2023
  • We have rechecked your website and installed the query monitor plugin. On the default theme, entering themes tab takes approximately 5s. https://forum.muffingroup.com/betheme/uploads/107/DL6N8SRGCX03.png It is related to your server, as our theme i…
    in ADMIN SLOW Comment by Phil April 2023
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