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Phil

Phil

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Phil
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  • Hi, Did you remove the image as it was causing problems? I can see that your footer looks pretty much as you described. https://forum.muffingroup.com/betheme/uploads/836/XA3P4GUDNKCC.png Best regards
    in Footer Template Background Not Showing Comment by Phil April 2023
  • Good to see that you handled it. Is there anything else I can help you with? Best regards
    in New page element not saving Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in Bebuilder editor show different design layout with preview website Comment by Phil April 2023
  • What you showed in your screenshots is a WooCommerce widget on which we do not have influence. Probably last WooCommerce updates changed it. In Appearance -> Widgets, you can find it and the options available. Best regards
    in some bags and need help) Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Meta description not showing Comment by Phil April 2023
  • Hi, This is an old demo and uses deprecated options. Please see the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will find out how to handle this. Best regards
    in Video background from website import cannot change Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Testimonial Slider - height issue Comment by Phil April 2023
  • Hi @mrkaczor, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ This problem is described there, and you can find out how to resolve it. Best regards
    in Bebuilder background image can not change Comment by Phil April 2023
  • Hello, It can be set in WooCommerce -> Advanced. https://forum.muffingroup.com/betheme/uploads/357/2ASAHB5MHZYQ.png Best regards
    in Terms and Condition page Comment by Phil April 2023
  • @manuelad11 Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a li…
    in Error while setting up the demo website Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mask shape and color of shape divider deleted when using WPML Comment by Phil April 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in BeBuilder Blocks doesnt work when click edit page Comment by Phil April 2023
  • Hi, Do you have the newest version of Betheme installed? If not, please, update it. I tried to replicate it in my environment, and everything works correctly for me. Best regards
    in Gradient not showing in global section when inserted Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Menu icon not showing on mobile Comment by Phil April 2023
  • Your website has the coming soon page enabled, and I cannot check your problem. Please disable it for a while. Thanks
    in logo not updating Comment by Phil April 2023
  • Hello, 1) Sorry but I quite do not understand. Can you explain in more detail what you mean by: How do I force that only product template 3 overwrites the other templates? Do you want this template to be by default for all products beyond the other …
    in Betheme templates, Singel Product Comment by Phil April 2023
  • It is all because hidden sections contain headings set in ToC, and scripts cannot work properly. As it generates such problems, I suggest using one version for desktop and mobile. https://forum.muffingroup.com/betheme/discussion/comment/232865#Comme…
    in TABLE OF CONTENT alternative Comment by Phil April 2023
  • Hello, Please, check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your websit…
    in Very slow website Comment by Phil April 2023
  • Please go to Betheme -> Theme options -> Menu & Action Bar, and check option Submenu | Fold last 2 to the left. https://forum.muffingroup.com/betheme/uploads/612/RI4CYHLTE5CT.png Best regards
    in howo insert a second menu for logged in users Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and ensure that you have BeBuilder visibility set to everyone or the role you edit your website with. https://forum.muffingroup.com/betheme/uploads/647/ARUG1UDZN9L2.png Best r…
    in How do you even edit pages anymore? Comment by Phil April 2023
  • Hi, Did you handle it? I can see that logo on your website is changed. https://forum.muffingroup.com/betheme/uploads/727/6C5S9X27FRFU.png Best regards
    in Business6 Logo won't update Comment by Phil April 2023
  • Hi, Header Builder 2.0 is not the same thing as the Header Builder plugin. Version 2.0 is part of the Betheme package and does not need separate installation. You can use the plugin installed there, but you will not have access to the features avail…
    in Header Builder Comment by Phil April 2023
  • I have checked your website, and update works properly for me. https://forum.muffingroup.com/betheme/uploads/872/6DQUYK5GP3R0.png https://forum.muffingroup.com/betheme/uploads/594/PTZW8RUH4BAX.png As you can see, the first screenshot is from Builder…
    in I can not edit Website Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in different prices on single product page and checkout Comment by Phil March 2023
  • Hi, You can set it up in the header template made with Header Builder. https://forum.muffingroup.com/betheme/uploads/606/VPSPWVM7K8AJ.png https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Ability to edit the width and other styling of the submenu when multi level menu used Comment by Phil March 2023
  • Hi, Do you have a sidebar created in Betheme -> Theme options -> Sidebars? Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ Also, ensure that you have the newest v…
    in Unable to select the sidebar on the pages Comment by Phil March 2023
  • You can check our support center under the following link: https://support.muffingroup.com/ Also, we have a FB group, and if you are not a member already, I suggest you join our community there. ? https://www.facebook.com/groups/betheme Best regards
    in Copy/Paste and Export/Import Confusion Comment by Phil March 2023
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, set the Layout style to Default one, and check if this is what you wanted to achieve. https://forum.muffingroup.com/betheme/uploads/545/VBZFWGDKQ5FQ.png If this is not it, …
    in Change size of logo on mobile only Comment by Phil March 2023
  • 2,3) From ThemeForest, you can download two .zip files: all files and documentation installable WordPress file only People often try to install a theme with the first package, with which installation will fail unless you unzip a betheme zip file fro…
    in Updating error "bad zip format" Comment by Phil March 2023
  • Always happy to help. ? Best regards
    in How to remove a code specifically for the breadcrumbs Comment by Phil March 2023
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