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Phil

Phil

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Phil
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  • Glad I could help. You can activate coming soon page again. Best regards
  • Hi, In your product template, your left wrap has a sticky option enabled, and as the wrap on the right does not have enough content, it cannot work properly. You can see how it works when I have added some height to the wrap on the right in browser …
  • For variable products, there should be a button saying "select option". Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the pa…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Your website has coming soon page enabled. Can you disable it for a while, please? Before that, please see the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
  • Hi, There is no option to achieve that. The action bar is part of the header, and if you use a header template, there is no option to add one from the the theme options. Best regards
  • I do not know how you build your website; you could do it in multiple ways. I do not want to give you suggestions by blind guessing. Are you able to temporarily put it online so I would give you appropriate suggestions, please? Best regards
  • 1) We do not have such a feature, so you should search for a plugin with such functionality. I cannot recommend any other plugins except the ones we support. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility 2) Sorry, but …
  • Please go to Betheme -> Theme options -> Global -> Buttons, and set up styles for highlighted button. Best regards
    in Menu colors Comment by Phil March 2023
  • Betheme supports different languages per domain. Please ensure that it is configured properly. See the following links: https://stackoverflow.com/questions/10636611/how-does-the-access-control-allow-origin-header-work https://developer.mozilla.org/e…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
  • Sorry but I do not understand what you are referring to. In my previous message, I showed where the tablet view should be edited. Is it not what you wanted to change? Best regards
    in Mobile menu Comment by Phil March 2023
  • Hi @manuelad11, What demo do you try to import? What version of Betheme have you installed? Best regards
  • Sorry but I do not understand. Please rewrite your question in English. Thanks
    in Menu colors Comment by Phil March 2023
  • 1) As you showed on the screenshot, you can only display a single image lightbox, but there is no option to show the gallery in this way. 2) There is a possibility to achieve that with custom CSS code, but I will need a link to this page to check th…
  • 1) We found the root cause and added an option in theme options for the sidebar on the search page. It will also be included in the upcoming update. https://forum.muffingroup.com/betheme/uploads/907/KEFD0BCTKSEW.png 2) Please try the following CSS c…
  • We created a second page for testing not to mess up your original one. This section is hidden on the desktop: https://forum.muffingroup.com/betheme/uploads/897/1MCAFE6IXYP2.png The table of contents does not recognize if the section is hidden or not…
  • Hi, You can hide it in Betheme -> Theme options -> Search -> Page by hiding the Author. https://forum.muffingroup.com/betheme/uploads/323/AN1GW68T617O.png Best regards
  • Hi, Did you translate your pages? Can you tell me the exact name of the demo you used, please? We do not have demo called "Bike". https://forum.muffingroup.com/betheme/uploads/667/HR9UGELTOVUP.png Thanks
    in WPML Comment by Phil March 2023
  • Hi, Do you have the newest version of Betheme installed? Does it happen randomly or when you reach a certain point of content? Did you check if the problem persists when you disable all of your plugins? Best regards
  • Hello, 1) There should be Add to cart button in the Shop element. https://forum.muffingroup.com/betheme/uploads/843/KEATTC4BOVFX.png Do not you see it? 2) There is no option to activate filters for this element. Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/232762#Comment_232762 It is a server configuration, and we do not have impact on that, so I cannot tell what might be wrong with that. https://forum.muffingroup.com/betheme/discussion/comment/…
  • Sure. It is done now. Best regards
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and set the option to hide comments. https://forum.muffingroup.com/betheme/uploads/168/2B1YR36WW5KN.png Best regards
  • Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and uncheck the Author checkbox. https://forum.muffingroup.com/betheme/uploads/345/MIER0W5ZCNK2.png Best regards
  • Can you be more specific, please? Which setting do you mean? Does this happen when you disable this plugin? Best regards
  • We were able to reproduce this issue in our environment. A fix for that will be available in the upcoming update, which should be available on Monday if we do not encounter any obstacles. As a temporary workaround, you can use the Column Text elemen…
  • Zend OP Cache is set up on the server, so I am not sure how would you like WordPress to recognize it. Is it keep working correctly? Best regards
  • Yes, but from the error message seems that the package was downloaded incompletely. Please download the package from ThemeForest, and install it again. Thanks
  • Hi, Can you send me an example showing that, please? I do not want to misunderstand you. Thanks
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