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Phil

Phil

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Phil
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  • Please edit this icon and set up its position in the style tab. https://forum.muffingroup.com/betheme/uploads/543/UHR6ZTNG3MQF.png Thanks
    in Setting up "Top bar right" to Display Only on WooCommerce Pages Comment by Phil March 2023
  • No, it cannot be inserted as a sidebar widget. If you would use BeBuilder, you could set it as a global wrap with sticky wrap options, but in Elementor, I do not see such an option. Best regards
    in TABLE OF CONTENT alternative Comment by Phil March 2023
  • Hi, I have passed this info to the dev team. When I hear anything new from them, I will let you know. For now, I can only suggest disabling live search in Betheme -> Theme options -> Search -> Form. Best regards
    in WPML: live search results languages Comment by Phil March 2023
  • Hi, Please, go to Betheme -> Theme options -> Footer, and remove the shortcode from the Popup Contact Form shortcode field. https://forum.muffingroup.com/betheme/uploads/151/C6TEVAB2SD64.png Best regards
    in Contact form popup removal Comment by Phil March 2023
  • Hi, Product descriptions show what you put in the Product description area and the BeBuilder for that product. https://forum.muffingroup.com/betheme/uploads/545/OM2CHP3I7JTW.png Additional information represents what you put in the Shipping tab and …
    in Product Description & Additional information Comment by Phil March 2023
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
    in Where do I find the activation code for "Slider Revolution"? Comment by Phil March 2023
  • 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befor…
    in Tabs with description and reviews Comment by Phil March 2023
  • 1) Please, see the following screenshots: https://forum.muffingroup.com/betheme/uploads/523/KOUVAODWXM44.png https://forum.muffingroup.com/betheme/uploads/780/UKODEL3I84YN.png 3) If you create a particular category, assign slides to it, and after ch…
    in some bags and need help) Comment by Phil March 2023
  • Hi, There is no option to scroll the submenu. There is only a setting for Header creative. I recommend diving it into different submenus. Also, you can create a Mega Menu, but Mega Menu templates work with Header Builder only. https://support.muffin…
    in Don't show the description of the catégorie in the menu Comment by Phil March 2023
  • Hi, I tried to log in to your dashboard, but now you have Two-Factor login enabled. Can you disable it for a while, please? Also, I contacted Pablo, and he said he could edit other pages without any problems. Are you sure that there are no other add…
    in critical error Comment by Phil March 2023
  • 1) I have created a new page (BeSupport), imported there the page you mentioned (which is actually a single section with one element), and everything is editable. https://forum.muffingroup.com/betheme/uploads/423/T2ADQQIOM3U4.png As I mentioned in m…
    in I can't use the BE Builder editor Comment by Phil March 2023
  • Hi, You have a URL misconfigured in your WP settings. Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle it. Thanks
    in The layout on Chrome is broken - Safari is also broken!! Comment by Phil March 2023
  • I have redone the steps you showed in the video you sent, but everything works correctly for me. https://forum.muffingroup.com/betheme/uploads/720/W0QOOZTJHSA9.png https://forum.muffingroup.com/betheme/uploads/527/M9SRCZVJ95HJ.png Please check the &…
    in Import/Export not working, changes not saving Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Adding Margin to WPML Language Switcher Below Mobile Responsive Footer Comment by Phil March 2023
  • Hi, Are you sure that this URL is correct? It is not working for me. https://forum.muffingroup.com/betheme/uploads/524/6LU9X2XR1IQZ.png Best regards
    in Logo size on mobile Comment by Phil March 2023
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set up some Height value. https://forum.muffingroup.com/betheme/uploads/816/8G662BZSG06N.png Thanks
    in Why is my first element positioned ABOVE the menu bar? Comment by Phil March 2023
  • Hi, Do you have the newest version of Betheme installed? If not, please update it, and recheck if the problem persists. If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themefore…
    in Pre-build website not installing Comment by Phil March 2023
  • Hello, You can translate it via WPML String Translation. https://forum.muffingroup.com/betheme/uploads/948/RQ2F9GWI9LMF.png Best regards
    in Translation of Slider Top? Comment by Phil March 2023
  • Hi, Good to see that you handled it. Is there anything else I can help you with? Best regards
    in Problems with purchase code Comment by Phil March 2023
  • Hi, Please, go to Settings -> Reading, and ensure you have a post page selected there. If it is selected, save changes, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/934/TNRBEYE32X22.png Best regards
    in Main blog page not working Comment by Phil March 2023
  • Hi, Please try to use the Muffin Menu widget, and set up Submenus to Show on click. https://forum.muffingroup.com/betheme/uploads/897/WMSC9FC25YLZ.png Thanks
    in sidebar dropdown menu Comment by Phil March 2023
  • Hi, Can you explain in more detail what you refer to, please? It would be best if you attach screenshots showing that. Thanks
    in Disabling or Configuring Portfolio and Article Options Comment by Phil March 2023
  • Hi, Sorry, but I could not answer you because you wrote beyond my working time. Please, turn off all of the other plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. T…
    in WPML BEBUILDER it stays stuck Comment by Phil March 2023
  • I have passed this to the dev team, and we will look closely at this. For now, please, use the following CSS code: .mcb-sidebar .is-affixed .inner-wrapper-sticky{    top: 105px!important; } Put it in Betheme -> Theme options -> Custom CSS &…
    in sidebar Comment by Phil March 2023
  • Hi, There is no setting for that with a header from Theme options. However, you can build a header with the Header Builder and set up its conditions to display on shop pages. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best …
    in Setting up "Top bar right" to Display Only on WooCommerce Pages Comment by Phil March 2023
  • Hi, There is an option to switch between code and visual editor. Please, see the following link: https://support.muffingroup.com/faq/visual-vs-code-column/ Thanks
    in Two different sites have different builders Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in lot of empty space showing up at the end of the blog page Comment by Phil March 2023
  • Hi, Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and ensure you have comments set to Show there. https://forum.muffingroup.com/betheme/uploads/785/XF6P8YOOD22X.png Best regards
    in Comment box for blog Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu location Comment by Phil March 2023
  • Hi, The featured images do not appear on regular pages if you do not add them. To disable them for posts globally, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and check an option to hide them. https://forum.muffingroup.c…
    in How do I hide the featured image from pages and posts globally? Comment by Phil March 2023
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