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Phil

Phil

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Phil
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  • Hi, Please, go to Betheme -> Theme options -> Search -> Form, and select an option Icon | Search Shop Products only. https://forum.muffingroup.com/betheme/uploads/155/YT0H8AF2U9OQ.png Thanks
    in Using Live Search to Search Within the Store Comment by Phil March 2023
  • Hey, Please send us WordPress dashboard access and FTP privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
    in Issue with changing theme options from WordPress backend Comment by Phil March 2023
  • Hi, Can you explain in more detail what you refer to, please? It would be best if you attach a screenshot pointing to that. Thanks
    in download option woocomerce Comment by Phil March 2023
  • Hi, Please go to WP Panel -> WPBakery Page Builder -> Role Manager, and check the portfolio. https://forum.muffingroup.com/betheme/uploads/713/VBSUIEND20Z9.png Best regards
    in portfolio wpbakery Comment by Phil March 2023
  • Hi, 1) There is no setting to change the width and height, but you can set up its position in Betheme -> Theme options -> GDPR & Cookies -> General. https://forum.muffingroup.com/betheme/uploads/914/COCDMAA21AHD.png 2) Did you handle th…
    in Cookie popup Comment by Phil March 2023
  • Hi, There is an option for that, but you must have unhidden Subheader. It can be found in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/502/I0Y8X0VFEM07.png Best regards
    in Breadcrumbs in Pages and Posts in BeBuilder Comment by Phil March 2023
  • Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
    in Spacing (Padding/Margin) issues Comment by Phil March 2023
  • Hi, Do not worry about the category, and I have moved it for you. ? Regarding your problem, please, go to Betheme -> Theme options -> Shop -> Single product, and Enable option Cart button extra options. https://forum.muffingroup.com/betheme…
    in woocommerce apple pay Comment by Phil March 2023
  • Hi, Our gallery takes its sizes from the WP panel -> Settings -> Media, and only Thumbnails have the option to crop images. You can increase their sizes there and check the option to crop images. https://forum.muffingroup.com/betheme/uploads/5…
    in image gallery Layout Comment by Phil March 2023
  • Hi, It depends on your needs, but we use the free version of Duplicator, and as my colleague mentioned, we never had problems with it. Best regards
    in Sync local and online Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Button save / publish not working Comment by Phil March 2023
  • Hi, Open your header template, and in the left panel, you will find Header options. https://forum.muffingroup.com/betheme/uploads/019/E7MZIRT7LXEC.png There you will find an option to enable the sticky header. When you enable it, click on the button…
    in Enable sticky for header template - where? Comment by Phil March 2023
  • We have checked that on Android with Chrome browser, and again no problems were discovered. Can you check that with another device, please? Did you try clearing the cache on your mobile device browser? Best regards
    in mobile menu loading delay Comment by Phil March 2023
  • Hi, The element you showed in your video comes from Elementor, and we do not have an impact on that. You should contact Elementor support regarding this if you want to use it. Instead, you can use our Table of Content element. https://forum.muffingr…
    in TABLE OF CONTENT alternative Comment by Phil March 2023
  • Hi, I have passed this info to the dev team, and we will look closely at this. For now, please, use the following CSS code: .product-gallery-zoom .woocommerce-product-gallery__image:hover a img {  opacity: 1!important; } Put it in Betheme -> Them…
    in Product image disappears on hover Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Footer not showing on Home Page Comment by Phil March 2023
  • Hi, There is an option for that, but it is reserved for posts. https://forum.muffingroup.com/betheme/uploads/724/MI30WI9NZPY6.png Can you attach a screenshot of what you want to eliminate, please? If you do not want to display an image, remove it in…
    in How do I remove the featured image from the page? Comment by Phil March 2023
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Problems Updating BeTheme Comment by Phil March 2023
  • Hi, You can change the section background in the section options in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/438/35A8HDKMRL1N.png Best regards
    in Change image for section background Comment by Phil March 2023
  • I do not see the CSS code I have sent you in the file where custom CSS codes goes. https://forum.muffingroup.com/betheme/uploads/409/Z1PRYZWG5LSH.png Did you add it in Betheme -> Theme options -> Custom CSS & JS -> CSS? Do you have any …
    in Shop Menu for Mobile Comment by Phil March 2023
  • Hello, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
    in Migration troubles Comment by Phil March 2023
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
    in MailPoet - error when styling forms Comment by Phil March 2023
  • Hi, If you send us a link to your website and tell us where you want to put that label, I can help you prepare the appropriate CSS code. You can put your custom CSS codes in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Woocommerce Sale Label Comment by Phil March 2023
  • All IDs should be unique, and you cannot create two sections with the same ID. If you want to create a section that will be visible only for mobile devices, you need to give it a new name, e.g. "connectMobile", and create a new menu, espec…
    in IMAGE DESKTOP VS IMAGE MOBILE Comment by Phil March 2023
  • Hi, Can you be more precise about where I should look for this issue? It would be best if you attach a screenshot showing what is wrong. Thanks
    in Background overlay not displaying on tablet and mobile Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Section template in a specified post type Comment by Phil March 2023
  • 1) Please, set them up as the Subheader background in the page options, and they will appear. https://forum.muffingroup.com/betheme/uploads/435/PNX4VMBU891K.png 2) You need to customize the mobile version of your Header. https://support.muffingroup.…
    in How to make the video reach the top and bottom corner of the screen? Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in New page element not saving Comment by Phil March 2023
  • Hello, 1) To set up colors swatches, please, see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches About the sidebar, see this one: https://support.muffingroup.com/video-tutorials…
    in Cannot add new mega menu template Comment by Phil March 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Add to Cart Button Not Working Comment by Phil March 2023
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