Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • Hi, Text color can be changed in Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/517/YSTE4Z95XX4I.png Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • I removed the line referring to the whole custom CSS file, so I cannot tell which code exactly causes it. You need to remove your codes one by one to see which is the root cause. Best regards
  • I keep receiving the same error. Can you change the password, please? I assume that it is the root cause. Thanks
  • Hi, To fix the mixed content error, please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ When you follow the tips mentioned there, please, let me know if everything works cor…
  • Hi, 1) We do not support Polylang and Loco, but as I checked, there is an option to translate this in Loco. https://forum.muffingroup.com/betheme/uploads/686/9FYBRCXTX4EE.png 2) Can you attach a link to your website, please? I want to take a closer …
  • This is a portfolio page, and its content is populated automatically with portfolio projects, so there is no content made with BeBuilder on that page. Thus, this page cannot be imported. Please, check the following video tutorial about setting up th…
  • Hi, Please, check the following video tutorials: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before you prov…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • It looks like a menu item styled with custom CSS. To be sure, I would need access to your website, but before you can check Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mobile Page Comment by Phil March 2023
  • Glad I could help. Is there anything else I can help you with? Best regards
  • I have checked your website on the Edge browser, and it works correctly for me. https://forum.muffingroup.com/betheme/uploads/173/2QXFD2KGRQQV.png Are there any steps to reproduce this problem? Best regards
  • There are pre-defined styles for language switcher hardcoded in our theme. The styles you set in the WPML refer to the language switcher added to the menu. Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Please, drop your suggestion as a comment on this topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We will take it into account. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • I could enter the WP dashboard but still have the same error while accessing your FTP. Did you check it before sending it? Best regards
  • We have corrected it on your website. Please, check it out. Thanks
  • It is not Betheme related issue. I activate the Twenty Twenty theme for a test, and the same thing happens. https://forum.muffingroup.com/betheme/uploads/494/F7H3E61NP660.png I assume that there is some misconfiguration in your WordPress files. Plea…
  • We have corrected it on your website. Please, check it out. Thanks
  • Hello, Please share with us your PHPINFO file for the new domain. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • We have received your message, and now we are inspecting this problem. When I know anything new, I will inform you. Best regards
  • One of your plugins causes this issue. I have disabled all of them, and I could enter Theme options. https://forum.muffingroup.com/betheme/uploads/068/R1GH79302SE5.png Please, disable your plugins one by one to find which is the root cause. Best re…
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.