Phil
Phil
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- Phil
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Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Thanks
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We did not find anything in our theme that could cause this issue. As the message says, you should contact your server administrator to inspect your server regarding your problem. Best regards
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Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this. Best regards
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Hi, Did you handle it? I do not see dates on your portfolio pages. Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, Please, check the following link: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find out what could be the reason for this problem. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I need to check your w…
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I was checking that on my iPhone. If the problem persists, please, let us know. Thanks
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Hi, What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please, attach a link to your website, and I will take a look at what might be the reason. Thanks
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Hi, Please, go to Appearance -> Menus, choose your mobile menu, and add the language switcher to it. https://forum.muffingroup.com/betheme/uploads/224/FMU45N6I0B2D.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You have a low max input time and max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/877/0KATNJ5M1IE3.png Please, contact your hosting provider to increase these values: max input time to at least 180 max inpu…
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Hi, We use webp images because they are supported by all browsers and offer good file compression, which is necessary to relieve pre-built website packages, so customers with cheaper hosting would be able to download them. We do not plan to change t…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have done many optimization and fixes in theme files, which we also included in the last update. You should not occur this problem again (of course, if your hosting is fast enough). Best regards
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Hi, Can you tell me where you put this favicon? In theme options or the WordPress customizer? Please, check the following link: https://stackoverflow.com/questions/2208933/how-do-i-force-a-favicon-refresh Try the tips mentioned there, and see if the…
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Hi, Currently, there is no option to achieve that, but we are working on the popup builder, where this could be done. However, I cannot tell you the estimated time when it will be available. If you need to achieve this now, you have to use some exte…
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Do you refer to these two videos?: https://forum.muffingroup.com/betheme/uploads/967/RJ1J436NJ8A3.png Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, a…
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To change that image there, please, use the BeCustom plugin. Check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-rebrand-be-and-wp-admin-with-the-becustom-branding-tool/ Best regards
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You have a header built with the Header Builder, and you need to disable the sticky header in the template options. Please, check the following link: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Please, leave your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not miss your suggestion among other forum topics. Best r…
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Please, open the header template, click on the element, and there you can change that. https://forum.muffingroup.com/betheme/uploads/324/IKPKQFUPAFZV.png https://forum.muffingroup.com/betheme/uploads/484/6SOOIFU3YFV6.png Best regards
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Please send us the file to import, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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It is on the right side at http://themeforest.net/user/muffingroup#contact. ? https://forum.muffingroup.com/betheme/uploads/665/Z1M4R3FC9K2J.png Best regards
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Hi, Thanks for reporting. I have passed this info to the dev team, and we will take a look at it. Best regards
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We have corrected it on your website. Please, check it out. Best regards
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One of your plugins causes this issue. I turned all of them, and the issue was gone. https://forum.muffingroup.com/betheme/uploads/211/504YL35THXMS.png To find out which is the root cause, please, disable them one by one. Thanks