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Phil

Phil

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Phil
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  • Your server does not fulfill theme requirements. https://forum.muffingroup.com/betheme/uploads/431/EV46J1Z6A41A.png Please, contact your hosting provider, and ask them to correct that. After, check if the problem persists. Thanks
  • The page from your video has HTML tags placed incorrectly. https://forum.muffingroup.com/betheme/uploads/738/RK2O0B8CHERD.png You need to review the elements where you placed HTML tags and correct them. Best regards
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ There you will find out how to achieve that. Best regards
  • Hi, I can see that the logo has changed. https://forum.muffingroup.com/betheme/uploads/514/CA3HZNZDXW66.png I assume that you handled it. Am I correct? Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Can you tell me how you put that search field there? As I can see, it is not a standard woocommerce Product Search widget. https://forum.muffingroup.com/betheme/uploads/039/HDK54IM89O8D.png Best regards
  • Hi, It is a subheader background and can be changed in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/591/Y9J9HBNHVPQM.png Best regards
  • Hi, We had to update the tool responsible for a single-page import on these demos. Now it should work properly. Please, check it out. Thanks
  • Hello, The logo for a standard header can be changed in Betheme -> Theme options -> Global -> Logo. You need to edit the header template if you have a header made with the Header Builder. Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, The bottom one is not customizable, and it is hardcoded in the theme files. You can only turn it on or off in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/101/BBSKSKY4G6UG.png Best regards
  • Hi, Please, check the following link: https://www.wpbeginner.com/beginners-guide/how-to-change-the-wordpress-admin-email/ Thanks
  • Hi, I can see that you use the YOAST SEO plugin, and the problem you mentioned is SEO related. It would be best if you contact YOAST support regarding this. Best regards
  • Hello, There already is an option for that. You can find it in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/949/V3Z0CHO4D787.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Sorry for not answering that. The current layout has no option to achieve that because the sidebar takes up space on the side. https://forum.muffingroup.com/betheme/uploads/489/EK3VCA7UYXBI.png You would have to put the sidebar in the template with …
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Do you mean these images?: https://forum.muffingroup.com/betheme/uploads/784/SWXB548SUQD5.png https://forum.muffingroup.com/betheme/uploads/618/AQLS9AZJ7QI2.png Please, turn off all of the plugins, refresh your cache, and check if the problem persis…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hi, We base on a regular WP search. However, if you activate Live Search there are a couple of features that are added by us. Best regards
  • Hi, You can use the Live Search element available in the BeBuilder. https://forum.muffingroup.com/betheme/uploads/384/S6CVOWHEH5XN.png Best regards
  • Hi, Does it also happen with another theme like Twenty Twenty? If you did not check this, please, activate another theme, and see if the problem persists. Thanks
  • Hi, There is already an option for that. You can register unlimited subdomains with one license key if the main domain is registered under the same key. This also applies to subfolders on localhost installations, as you noticed. Moreover, you can re…
  • Hi, Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/ There you will find a guide showing how to install our theme properly. ? Best regards
  • We have successfully updated these plugins on your website. If this happens again, please, let us know. Best regards
  • Hi, If you would like to use a multicolor icon, you would have to upload it to your media as an SVG file. Almost every element has the option to use an image instead of an icon, and there you can select this SVG icon. Best regards
  • Sorry, but you wrote beyond my working time, and I could not answer you. Please, use the following CSS code: #Top_bar .menu li ul li{    width: 250px!important; } Best regards
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